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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
June 17, 2016
Timely and friendly service; very nice facility Very prompt and friendly greeting upon arrival. Quick, efficient process of getting the vehicle in, the service completed, and getting me back on my Very prompt and friendly greeting upon arrival. Quick, efficient process of getting the vehicle in, the service completed, and getting me back on my way in the amount of time estimated. Rick was great. Also great facility to work and be productive while I waited for the vehicle. More
by BRIAND0
Verified CustomerEmployees Worked With
Rick Acosta
June 17, 2016
Amazing Staff and Service My partner and I were looking for the Lexus dealership; when we saw Mercedes-Benz dealer and decided to drive in. They were already closed except for My partner and I were looking for the Lexus dealership; when we saw Mercedes-Benz dealer and decided to drive in. They were already closed except for the service area when we met David Dobin. David very courteously asked us if he could help us. We told him that we wanted to see some of the vehicles. He told us that they were already closed but he was willing to go back in and help us out. We felt his gesture and willingness to help was quite sincere and admirable. Especially when he did not know if we were going to waste his time or not. But, yet, he offered to help. That left us with a great experience even before we started. We returned the next day, it was rainy and not the perfect day to be car shopping. But, David and his team made it fun and helped us find the perfect vehicle for us. We went in with the possibility of walking out with maybe one car, but David and Jerry were so amazing at helping us that we drove out of the lot with two cars instead. I have purchased a lot of vehicles in my time, but I have never received this kind of assistance, attention, friendliness, and positive attitude as I did from David, Jerry, and John. Thank you, guys, for making our experience as enjoyable and smoothly as it was. More
by mpujols520
Employees Worked With
Jerry Cardine, David Dobin, John Winters
June 17, 2016
Good work; no sense of urgency The service department had my car for 6 days and I was not given a loaner. The service manager said that no loaners were available. I had an appointme The service department had my car for 6 days and I was not given a loaner. The service manager said that no loaners were available. I had an appointment for 12:30p.m. on a Friday. No updates until Tuesday and Wednesday. Car was ready Thursday afternoon after replacing the battery, windshield wiper blades and repairing the AC system. The AC system is now working very well and Dan was very courteous and professional with me. However, we were inconvenienced by not having a loaner for the length of time that the dealer had the car. More
by odessarider
Employees Worked With
Dan Willing
June 17, 2016
Great Service Every one is so nice there, customer service is great love the complimentary coffee and smoothies, nice lounge area and big bay window where you can s Every one is so nice there, customer service is great love the complimentary coffee and smoothies, nice lounge area and big bay window where you can see your car being serviced, over all service is great! More
by Milian752
Employees Worked With
Mike Nankovitch
June 16, 2016
Excellent Service I have been a customer of MB of Tampa for more than 13yrs and have always been please with the level of professional service I have received, my servi I have been a customer of MB of Tampa for more than 13yrs and have always been please with the level of professional service I have received, my service advisor (Bob Net) is a real asset to this organization and I TRUST his opinion and advice. More
by COLBY002
Employees Worked With
Bob Net
June 16, 2016
pirchase of 2016 GLC3000 SUV Salesman Gary Green and the rest of the staff were great!! We were Taken care of in a thoughtful and respectful way. We are extremely Happy and wou Salesman Gary Green and the rest of the staff were great!! We were Taken care of in a thoughtful and respectful way. We are extremely Happy and would recommend Mercedes Benz of Tampa to our family And friends. Thank you very much and a special thanks to Gary Green and the tutorial staff. Joe Graves More
by RODGRAVES
Employees Worked With
Jerry Cardine, Gary Green
June 16, 2016
Superior service I've been there 4-5 times and the service is always excellent. Rick does a great job of communicating and staying in top of everythings. They've assis I've been there 4-5 times and the service is always excellent. Rick does a great job of communicating and staying in top of everythings. They've assisted wuth shuttle service to make it convenient for me too. More
by EMAILMIKEBUENO
Employees Worked With
Rick Greene
June 16, 2016
Extremely great service I originally came in for a scheduled service B. Jaleel Khan is great at making you feel welcome and comfortable. All went well with my yearly maintena I originally came in for a scheduled service B. Jaleel Khan is great at making you feel welcome and comfortable. All went well with my yearly maintenance. As I was leaving, I told Jaleel I would see him next year. He responded that I should come back sooner for a car wash. But, about 15 minutes after I left the service area, I got a flat tire. Well, once the spare was on my car, I returned to see Jaleel and said, "i'm back sooner". I told him of my mishap and he told me not worry and sent to get a smoothie. I didn't have an appointment this time but Jaleel made sure my car was serviced. He is the BEST! More
by Cynthia64
Employees Worked With
Jaleel Khan
June 16, 2016
A Service Scheduled A Service for 550SL. All work performed while I waited. Car wash followed. All done quickly and out the door on time. Great service, as usua Scheduled A Service for 550SL. All work performed while I waited. Car wash followed. All done quickly and out the door on time. Great service, as usual. More
by I.DUPRE
Employees Worked With
Dan Willing, Hazel Vance
June 16, 2016
Repair check Checked for problem at no charge. --- Now this application will not let me submit my review! Oh, it has to be at least 25 words long. I love the de Checked for problem at no charge. --- Now this application will not let me submit my review! Oh, it has to be at least 25 words long. I love the dealership, but this review requirement is rediculous, after I took the time to reply. Everett Dameron More
by EDAMERON
Employees Worked With
Dan Polen
