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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

June 09, 2016

Told me service problem was fixed but it was not. Took the car in to have inoperative blind spot monitor repaired. Received call 3 hrs later saying repair complete. Retrieved car. On the way home got More

by WADEPICKARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Vaughan
Jun 09, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to bring your experience to our attention. It is our expectation that every customer has a great experience with us. I am sorry to hear that was not the case during your visit to our service department and I apologize for any inconvenience you’ve experienced. I would like to discuss your situation further, if you could please contact me at your earliest convenience. Bob Murray, General Manager, 813-580-5251

June 09, 2016

Service Excellence My R350 was in the shop for over a week to have the engine replaced. The whole process was handled very well by Mike Nankovitch. Even though he was More

by Loren B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
June 09, 2016

My first mercedes great suv looking to join mbotb family Thanks to Antonio and Kevin for great experience at mercedes of Tampa Bay .also looking forward to buy again in the near future. Thanks manny and More

by herbello35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cao, Antonio Marinez
June 09, 2016

Amazing customer service Great customer service. Very educated on the materials discussed..They are truly interested in helping/satisfying the customers need..they are also ar More

by SHYRAB245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Willing
June 09, 2016

service David was awesome to work with . I got everything done in a short time. He communicated with me throughout the process and was easy to deal with More

by JASONKLAPMAN
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vaughan
June 09, 2016

Excellent service Vito Bosco and Adam Zidouhia were the representatives that helped me during this process. Both were very knowledgeable and extremely helpful. This h More

by JIMSK49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil (Adam) Zidouhia, Vito Bosco
Jun 09, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Vito and Adam were helpful and provided the best experience. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

June 08, 2016

Great experience with our car purchase in Tampa We had a fantastic experience from start to finish when we ordered our new GLS550. Moe Awanda could not have been more helpful, enjoyable and accommod More

by evan.elizabeth.d
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Panico, Moe Awada
June 08, 2016

Good People All the employees at Mercedes-Benz of Tampa are courteous. They listen and communicate very well with their customers. We had a very positive experien More

by Fares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared White, James Berger, Luis Garcia
June 08, 2016

Great Servce Friendly very customer service oriented. Pretty much took care of me had me in and out and back to work in no time. Would highly recommend. More

by Kedram32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta
June 08, 2016

great experience El señor Bruno Santelli es una persona maravillosa muy amable y profecional Honesto me ciento muy satifecha y agradecida Yo lo recomendo a todo More

by horten6315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared White, Bruno Santelli
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