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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
May 25, 2016
The Customer service was excellent , ! The two customer service representatives that helped were the best yet! They took care of me in a timely manner, they called to let me know the statu The two customer service representatives that helped were the best yet! They took care of me in a timely manner, they called to let me know the status of my car when they said would. Excellent experience . More
by TAMPABAYCHICK1
Verified CustomerEmployees Worked With
Eric Gonzalez, Bob Net
May 25, 2016
Purchase of Chevy HHR Purchased on line, great experience. Very professional. Highly recommend this dealership. Purchase was quick,fair and vehicle looked great when Purchased on line, great experience. Very professional. Highly recommend this dealership. Purchase was quick,fair and vehicle looked great when we picked it up. Staff even picked up my driver at the airport. I wish all my car buying experiences were this good. More
by paul41
Employees Worked With
James Berger, Arnell Howard
May 25, 2016
Customer Service I had scheduled an appointment for routine service and asked for a loaner car since there was appointments I needed to attend to and did not want to w I had scheduled an appointment for routine service and asked for a loaner car since there was appointments I needed to attend to and did not want to wait. On arrival, car drop off was like a zoo, but got to service rep and he said there would be no loaner and would have to wait 1.5 hours (actually took 1.75 hour ). This E350 bought at Mercedes of Tampa was my first and was told that service would be as good as Lexus and that you would provide loaners as needed and even come pick auto up, service, and deliver back. We had been Lexus owners for 20+ years having purchased over 10 vehicles (from LS to GS to GX to RX) during that time. With all these autos, Lexus provided loaner cars when requested, and would pick up and deliver when requested. We currently own a Lexus RX350 from Lexus of Tampa, and they have consistently picked up this Lexus, leaving a loaner, serviced, and delivered each time of routine service. With our experience with Mercedes, you can be sure this will be the last Mercedes we buy, and we will be sure when asked by our friends, recommend Lexus and discourage looking at Mercedes of Tampa. Very disappointed!, More
by jlkinc1
Employees Worked With
David Vaughan
May 25, 2016
First class experience I have been a Mercedes owner for about 3 years and I have been very impressed with the experiences I have had with the service team at the South Tampa I have been a Mercedes owner for about 3 years and I have been very impressed with the experiences I have had with the service team at the South Tampa location. Mike has been the service coordinator for our family and has always been friendly, professional, and knowledgeable. He helps to represent the quality of Mercedes which goes beyond the name. More
by MIYO.LANDMARK
Employees Worked With
Cary Jedlovec, Mike Nankovitch
May 25, 2016
Great experience Aaron and David were great to work with. The follow up has been exceptional. Grace was through on reviewing the vehicle. Chris was helpful with the fi Aaron and David were great to work with. The follow up has been exceptional. Grace was through on reviewing the vehicle. Chris was helpful with the financing. More
by keithdamkjer
Employees Worked With
Aaron Bartlett, David Dobin, Tom Fallon, Chris Cooprider, Grace Imeh
May 25, 2016
Great Rick was very friendly and knowledgable and accurate. I liked how he saw that it would tie more than 2 hours so he immediately said he would get me a Rick was very friendly and knowledgable and accurate. I liked how he saw that it would tie more than 2 hours so he immediately said he would get me a loaner car. More
by MARYBURNSMURRAY
Employees Worked With
Rick Acosta
May 25, 2016
Cary Jedlovic is THE BEST! If there is one thing I do not like , it is buying a new car. I hate the haggling etc. Cary is no nonsense and outstanding in his field. The process i If there is one thing I do not like , it is buying a new car. I hate the haggling etc. Cary is no nonsense and outstanding in his field. The process is so easy when using Cary! He delivered my new car in a timely fashion and all was perfect! Jerry in the business office was also outstanding and quick! As well the nice girl that showed me all the new features of my car! More
by kaskorma
Employees Worked With
Cary Jedlovec, Jerry Cardine
May 25, 2016
Best experience ever My wife and I was try since last year 2015 to buy a sprinter but for few reasons we wasn't able to purchase the vehicle but this year, 2016, we decide My wife and I was try since last year 2015 to buy a sprinter but for few reasons we wasn't able to purchase the vehicle but this year, 2016, we decide again and that was the best experience ever, Jonathan made it so easy and not complicated for us and also he calls to make sure that we had a good safe trip back to Naples and call againthe next few days just to make sure that everything is okay with our brand new car. We like his great customer skills, we will definitely use the dealer in the future and refer them to anybody. Once again thanks Jonathan. More
by Serges Lambert
Employees Worked With
Jonathan Welty
May 25, 2016
Very average. I expect more from a dealership that sells hi Everyone was very polite, however I also own a Lexus. There is not comparison in the service. You have to look for someone to help you when you enter Everyone was very polite, however I also own a Lexus. There is not comparison in the service. You have to look for someone to help you when you enter the service area. My car took nearly twice the time that was quoted to me. No one came to talk to me about it taking longer More
by LARHEARD1
Employees Worked With
don't know
May 25, 2016
Service The service department at Mercedes Benz of Tampa is well prepared to provide excellent customer service. All of our service needs were meant today. Th The service department at Mercedes Benz of Tampa is well prepared to provide excellent customer service. All of our service needs were meant today. Thanks to Rick Acosta and his service team. More
by afhfireman
Employees Worked With
Rick Acosta
