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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
May 25, 2016
overall a very positive customer service experience Darrell Williams and the team members were outstanding in the support that they provided to make me a very satisfied customer during this visit. It wa Darrell Williams and the team members were outstanding in the support that they provided to make me a very satisfied customer during this visit. It was a delight working with Darrell as he demonstrated that my satisfaction was his major objective so that i would become a repeat customer. I can honestly state that it was a very positive experience. More
by SVGSTTVI@GMAIL.COM
Verified CustomerEmployees Worked With
Darrell Williams
May 24, 2016
Mercedes purchase I had a great experience purchasing my Mercedes. The staff from sales to finance to the lady showing me all the features of my new car were all wonder I had a great experience purchasing my Mercedes. The staff from sales to finance to the lady showing me all the features of my new car were all wonderful. They really seemed to care about my comfort and happiness with the vehicle. I will be a long time client of this dealership and hopefully these employees will be around for many years to come so I have the opportunity to do my business with them always as well. More
by gronertamy
Employees Worked With
Adil (Adam) Zidouhia, Brett Tatum, DeAndre Sharp
May 24, 2016
Friends Our experience with Mercedes Benz of Tampa was fantastic from Vitto our salesman to Tom Fallon sales manager who we felt were friends rather than c Our experience with Mercedes Benz of Tampa was fantastic from Vitto our salesman to Tom Fallon sales manager who we felt were friends rather than car salesman. More
by afhfireman
Employees Worked With
Jared White, Vito Bosco, Tom Fallon
May 24, 2016
Mostly good. The staff was friendly and the waiting area was comfortable. So far (about 200 miles) it seems like the did a good job servicing the car. However, t The staff was friendly and the waiting area was comfortable. So far (about 200 miles) it seems like the did a good job servicing the car. However, the car was left messy inside. There was dirt on the inside of the door, something sticky on the steering wheel and dirt on the floor. It wasn't terrible and only took a few minutes for me to clean but when you pay upward of $400 for a service appointment you expect a bit more care. More
by STBECKER
Employees Worked With
Dan Polen
May 24, 2016
Great Car Buying Experience I had a wonderful experience purchasing a vehicle at Mercedes-Benz of Tampa. From start to finish, everyone with whom I interacted was nice, helpful, I had a wonderful experience purchasing a vehicle at Mercedes-Benz of Tampa. From start to finish, everyone with whom I interacted was nice, helpful, and professional. There was complete transparency and excellent communication throughout the entire process. Overall, a very positive experience. More
by HA5716
Employees Worked With
Jared White, Gary Green
May 24, 2016
Relatively good experience My sales person Luis was excellent. He located a car with most of the options I was looking for. He was knowledgeable and professional. Negotiations w My sales person Luis was excellent. He located a car with most of the options I was looking for. He was knowledgeable and professional. Negotiations went smoothly and I actually ended up leasing instead of buying. My only complaint is that one important option I requested was a backup camera and I assumed it was on the car but didn't find out until a day later it was not. I requested to have one installed but no reply from the salesman as yet. I don't want to buy one since the car is leased and not owned. More
by vaila3
Employees Worked With
Luis Garcia, Tom Fallon, Angelo Panico
May 24, 2016
Best Customer Service! Superb Experience!! The staff is so attentive. The dealership is beautiful. My salesman was so nice and patient. Great experience will definitely recommend this dealershi The staff is so attentive. The dealership is beautiful. My salesman was so nice and patient. Great experience will definitely recommend this dealership. All i expected from Mercedes-Benz. More
by leyleico
Employees Worked With
Chris Cooprider, Brett Tatum, DeAndre Sharp
May 23, 2016
Best Service in the Tampa Bay Area! I purchased my used Mercedes 9 years ago & It has never run or drove this smooth. I feel like I have a new car now! I purchased my used Mercedes 9 years ago & It has never run or drove this smooth. I feel like I have a new car now! More
by REALTORMCOLLEY
Employees Worked With
Rick Acosta
May 23, 2016
Good service but the wait is too long with an appointment I had an appointment & was told it'll take about an hour. I waited around 3 hours but the service area is very nice and the actual service is great. I had an appointment & was told it'll take about an hour. I waited around 3 hours but the service area is very nice and the actual service is great. More
by AHALAOUI
Employees Worked With
Dustin Rogers
May 23, 2016
Excellent experience with Bruno! When I called the dealership to get information about an E350 Cabriolet I had the good fortune to be connected with Bruno Santelli. He listened to my When I called the dealership to get information about an E350 Cabriolet I had the good fortune to be connected with Bruno Santelli. He listened to my needs and then made recommendations on the next steps needed to ensure my needs were met. He is an experienced, courteous professional that I recommend to anyone considering a new or used car. More
by CBPH
Employees Worked With
Bruno Santelli
