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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
May 17, 2016
Very tedious. The quality of customer service was very good. Eric and the rest of the staff were very accommodating and helpful. However, the amount to times I had The quality of customer service was very good. Eric and the rest of the staff were very accommodating and helpful. However, the amount to times I had to come to the service center (6+) to fix my issues which I paid for (around 2,000$) was where my experience fell off. I think this was a mixture of a few things, however I still am experiencing the back end of that issue as it remains unfixed. More
by CMUSTAIN
Verified CustomerEmployees Worked With
I worked with a number of helps, eric being the main point of contact.
May 17, 2016
Service and sales Mercedes Benz of Tampabay has great service along with sales reps. This is my first Mercedes and not my last. Thank you all for the great vehicle and Mercedes Benz of Tampabay has great service along with sales reps. This is my first Mercedes and not my last. Thank you all for the great vehicle and service. More
by DEZDERAY3
Employees Worked With
Mark Gray
May 17, 2016
Great Service! I really appreciate the professionalism from the staff at MB of Tampa. Although the service took longer then I had planned, they were accommodating a I really appreciate the professionalism from the staff at MB of Tampa. Although the service took longer then I had planned, they were accommodating and provided me with a loaner for the day. More
by brandonwrightco
Employees Worked With
Dan Willing
May 17, 2016
Amazing Experience! Amaury was awesome. He made the entire process amazing! I would recommend him to any of my friends that are looking to buy a Mercedes. The only rea Amaury was awesome. He made the entire process amazing! I would recommend him to any of my friends that are looking to buy a Mercedes. The only reason that I gave Jerry 5 stars is because Kevin, Adam, and Bernie stepped in the finish the process. Jerry lied to me a couple of times so I got to the point that I couldn't trust anything that he said to me. He told me that Wells Fargo wouldn't do my loan if I didn't take the Premium Package. I told him that I would get my own loan than. He called me back 10 minutes later and said that they would do it. He quoted a high price on my loan payment without the package so that it looked closer to the loan amount with the package. When I did the calculation it came up $55 lower than the amount that he was telling me. He then made up some excuse as to why he made that mistake. I am sure that he gets good results but he doesn't go about his business in a way that I was comfortable with. I will definitely tell my Tampa friends to request another finance associate if they get assigned to him. More
by hollysbeads
Employees Worked With
Bernard Freedman, Ellen Tackett, Jerry Cardine, Adil (Adam) Zidouhia, Kevin Cao, Barbara Hawkins, Amaury Alvarez
May 16, 2016
Great Service Me and my wife when to buy a car last Friday Mr.Mark Sheets was a great gentleman to explain everything about the car we us, and the finance departmen Me and my wife when to buy a car last Friday Mr.Mark Sheets was a great gentleman to explain everything about the car we us, and the finance department was very nice person and explain us every single detail about all the financing. My next car will be another Mercedes Benz for sure........ More
by icrservicesinc
Employees Worked With
Mark Sheets
May 16, 2016
Excellent service Rick is by far the 🌟BEST🌟 representative I have worked with at Mercedes Benz. He help accommodate my needs with my child and made us feel comfortabl Rick is by far the 🌟BEST🌟 representative I have worked with at Mercedes Benz. He help accommodate my needs with my child and made us feel comfortable. He's personable and checked in with me frequently and kept me update to with my service. More
by cmroyal89
Employees Worked With
Rick Acosta
May 16, 2016
Airport hold Ellen is so professional. Great service to be able to leave your car while traveling. Having it washed and vacuumed is a great plus. Thank you! Ellen is so professional. Great service to be able to leave your car while traveling. Having it washed and vacuumed is a great plus. Thank you! More
by Rdouglas
Employees Worked With
Ellen Tackett
May 16, 2016
The unexpected ending I don't have any complaint about the service, the center was very crowded and I got my car back in less than an hour. However, the car wash as a fini I don't have any complaint about the service, the center was very crowded and I got my car back in less than an hour. However, the car wash as a finish for the service was terrible. More
by camejom
Employees Worked With
Eric Gonzalez
May 16, 2016
Success in purchasing a pre-owned car! Lawrence Pfingsten, Internet Sales Manager, and James Berger, Sales Manager, at Mercedes-Benz of Tampa were a large part of the reason we purchased a Lawrence Pfingsten, Internet Sales Manager, and James Berger, Sales Manager, at Mercedes-Benz of Tampa were a large part of the reason we purchased a pre-owned car from that dealership. They were both knowledgeable and their demeanor made the car buying experience less "painful." When we took the car out for a test drive, Larry sat in the car while we stopped at another dealership to ask about an extended warranty. That went "the extra mile" for us. James was instrumental in getting us in the door with his excellent e-mail communications about the car and our negotiations. I would recommend both men when looking for a car. More
by Loretta M.
Employees Worked With
James Berger, Larry Pfingsten
May 16, 2016
Car Service Mr. Willing was very attentive helping me resolve the issues with my car. He took extra time to consult the service manager and to arrange for me to Mr. Willing was very attentive helping me resolve the issues with my car. He took extra time to consult the service manager and to arrange for me to have transportation while my car was being repaired. More
by EMH_1215
Employees Worked With
Dan Willing
