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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

May 16, 2016

The unexpected ending I don't have any complaint about the service, the center was very crowded and I got my car back in less than an hour. However, the car wash as a fini More

by camejom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
May 16, 2016

Success in purchasing a pre-owned car! Lawrence Pfingsten, Internet Sales Manager, and James Berger, Sales Manager, at Mercedes-Benz of Tampa were a large part of the reason we purchased a More

by Loretta M.
Recommend Dealer
Yes
Employees Worked With
James Berger, Larry Pfingsten
May 16, 2016

Car Service Mr. Willing was very attentive helping me resolve the issues with my car. He took extra time to consult the service manager and to arrange for me to More

by EMH_1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Willing
May 17, 2016 -

Mercedes-Benz of Tampa responded

Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Dan was attentive. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Bob Murray, General Manager

May 16, 2016

Service Mr. Willing was very helpful resolving my issues regarding the repair of my car. He took extra time to consult with the service manager and to advise More

by EMH_1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Willing
May 16, 2016

Great experience servicing my Benze Quick and professional service from the minute you drive on to the service area. My service advisor Rick Green was ready for me and took care of all m More

by RMAHARAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
May 16, 2016

I'm not happy Will my opinion really matter? I'm not happy but it's over so nothing can be done. My experience wasn't good but you sell 500 cars a month so you're More

by keesysdad
Recommend Dealer
No
Employees Worked With
Jerry Cardine, Robert Weisgal, Brett Tatum
May 17, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to leave your review. I am disappointed to hear you are unhappy with your experience and I very much care about your opinion. I am currently traveling, but please contact my assistant Jan at your earliest convenience at 813-865-8112, so we can work out a solution. Bob Murray, General Manager, 813-580-5251

May 16, 2016

very pleaseant very friendly professional and met my needs quality the customer service was great and the price was excellent for the work that was done to my car.. More

by DAVISPRECIOUS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
May 17, 2016 -

Mercedes-Benz of Tampa responded

Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that my team was able to meet your needs and provided exellent customer service. Thank you for your business and we look forward to serving you again. Bob Murray, General Manager

May 16, 2016

S550 B service + The service department is excellent all work is performed as needed and or as requested. Dave Hubbard is wonderful to work he keeps you updated and al More

by RJMHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Martinez, Dave Hubbard
May 16, 2016

An average experience Would have preferred a more cheerful greeting in the morning, first impressions set the tone. Did become a little friendlier after awhile. I expect More

by TCONNOR56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can not recall at this time. I never received an email confirmation
May 16, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your review of Mercedes-Benz of Tampa. I apologize for any negative experience you had at our dealership. If you would like to discuss this experience further, please contact me at your convenience. Bob Murray, General Manager, 813-580-5251

May 16, 2016

100% satisfied. Please keep up the good work and best wishe Keep up the good work & best wishes for your continued success. I am a 100% satisfied custom for many years. I will keep coming back. More

by DONTON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
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