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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
July 29, 2020
good experience We have been dealing with Dave for a long time. We have been coming to the dealership for the past 20 years. Dave is the best service person we dealt We have been dealing with Dave for a long time. We have been coming to the dealership for the past 20 years. Dave is the best service person we dealt with, always professional and very helpful. He is a great guy. More
by sally71
Employees Worked With
Dave Zupkosky
July 15, 2020
Excellent Service Advisor - Jaden Batten I am on my 5th new Mercedes thru this dealership. My service advisor, Darrell Williams for 10+ years was outstanding. Daryl moved on and I am now wo I am on my 5th new Mercedes thru this dealership. My service advisor, Darrell Williams for 10+ years was outstanding. Daryl moved on and I am now working with Jaden Batten. Jaden is equally stellar. Her positive approach and obvious knowledge of the Mercedes line-up is impressive. I recently purchased a new 2020 Tiffin RV on the Mercedes Sprinter chassis. I was really pleased to learn that Jaden and this dealership are very knowledgeable on the Sprinter chassis. So, I highly recommend this dealership and in particular I appreciate the caliber of their service advisors, like Jaden Batten. More
by DougEbbers
Employees Worked With
Jaden Batten
July 15, 2020
Jaden Batten Jaden has ensured rapid and excellent service twice which was a relief since we recently relocated to Tampa. She is an excellent communicator and an Jaden has ensured rapid and excellent service twice which was a relief since we recently relocated to Tampa. She is an excellent communicator and an efficient tep. More importantly, last Sunday, somoen threw nails on the ground causing a left front tire blowout. I texted Jaden. Despite the late hour and being on vacay, Jaden responded and directed me re how to make an online appointment. I arrived early Monday morning, met with her colleague David Z, who also provided top flight service. More
by harryk
Employees Worked With
Jaden Batten
July 09, 2020
Rick Acosta is professional and knowledgeable of all Mercedes vehicles. He goes beyond to make customers feel completely comfortable and like family. Rick Acosta Rocks as my Service Advisor!! To me tha Mercedes vehicles. He goes beyond to make customers feel completely comfortable and like family. Rick Acosta Rocks as my Service Advisor!! To me that is as important as the product sold. 😀 More
by Cs31dino
Employees Worked With
Rick Acosta, Brett Tatum
July 04, 2020
Great communication from excellent service advisor. Added a few items onto the planned service. I enjoyed the experience it was fun fun till daddy took the TBird away. Added a few items onto the planned service. I enjoyed the experience it was fun fun till daddy took the TBird away. More
by gold0077
Employees Worked With
Ralph ??
June 30, 2020
Excellent service. Courteous and efficient with quality and smile. David provides good advice and timely information to avoid long wait. Otherwise he would get you a loaner. Thank you David. and smile. David provides good advice and timely information to avoid long wait. Otherwise he would get you a loaner. Thank you David. More
by ikazem
Employees Worked With
Dave Zupkosky, Bob Net
June 17, 2020
Lifetime customerMercedes Benz of Tampa takes care of Lifetime customer Mercedes Benz of Tampa takes care of all our 5 cars! The Service is unbelievable! Original parts always available. Jesus our Ser Lifetime customer Mercedes Benz of Tampa takes care of all our 5 cars! The Service is unbelievable! Original parts always available. Jesus our Service advisor is “God Sent”! More
by aleal
Employees Worked With
Jesus
June 16, 2020
Rick always going above and beyond We have three Mercedes vehicles and Rick is always ready to help when we need something. I can always count on him to assist us and take care of eve We have three Mercedes vehicles and Rick is always ready to help when we need something. I can always count on him to assist us and take care of everything we need. I continue with Mercedes, because of Rick. More
by RednerFam
Employees Worked With
Rick Acosta
June 08, 2020
The service in this location is absolutely awful. I brought in my car to have new tires installed and when one started leaking air I took it to my local Tires Plus and the manager there asked me who ha brought in my car to have new tires installed and when one started leaking air I took it to my local Tires Plus and the manager there asked me who had installed my tires and he proceeded to show my how all of my rims were gouged and how that had happened when mounting my new tires. John Silvers the manager was extremely defiant and rude and would not help me with these damages and then said it must have been my fault or the previous tire installed from 4 years ago. Uh no. Awful and rude. Stay away unless you absolutely must as I am extremely disappointed with the attitude and blame game from this place. More
by partners
Employees Worked With
John Silvers
May 29, 2020
When did I become a VIP? ...the moment I walked into Mercedes-Benz of Tampa! :-) If you are looking for a courteous, professional, thorough, and attentive service advisor I ...the moment I walked into Mercedes-Benz of Tampa! :-) If you are looking for a courteous, professional, thorough, and attentive service advisor I heartily recommend Bob Net. He and the shop foreman Chip Howard made sure my concerns were covered. My car has never run better and I am confident with their work. More
by Susan G
Employees Worked With
Chip Howard, Bob Net
