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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
May 12, 2016
Treated with Disrespect I have been a long time customer. I have purchased 5 MB from this dealership and have had them all serviced there. This last time we serviced our two I have been a long time customer. I have purchased 5 MB from this dealership and have had them all serviced there. This last time we serviced our two cars we were treated with disrespect. Even when I called back to clarify the situation, I received excuses and a very combative attitude from my service advisor. Even if my request was unreasonable I did not deserve to be treated with disrespect. I had a poor experience. It is easy to give great service when everything goes well, it is when something goes wrong that true stellar service shines. Mercedes-Benz of Tampa failed on all accounts. More
by ILLAN
Verified CustomerEmployees Worked With
Dave Zupkosky
May 12, 2016
Noah Rais is the best - From Noah to Jerry to Chris - the process was flawless and geared toward the customer - All of them did go out of their way to be sure I was sati From Noah to Jerry to Chris - the process was flawless and geared toward the customer - All of them did go out of their way to be sure I was satisfied - This is my 2nd time dealing with Noah - there will be a 3rd - next time a convertible! More
by J. Coraccio
Employees Worked With
Jerry Cardine, Noah Rais, Chris Copestick
May 11, 2016
Wonderful service I always enjoy getting my car serviced. The entire staff is always pleasant to deal with. I look forward to going back. I will always recommend Merc I always enjoy getting my car serviced. The entire staff is always pleasant to deal with. I look forward to going back. I will always recommend Mercedes to all my friends. More
by Bcamareno
Employees Worked With
Vito Bosco
May 11, 2016
Routine maintenance plus a tire concern. This was the first service since purchasing this vehicle. In addition, there was a concern about a vibration in the steering wheel. After the routine This was the first service since purchasing this vehicle. In addition, there was a concern about a vibration in the steering wheel. After the routine maintenance, I was invited on a test drive with a technician to try to duplicate the vibration after a tire rotation. Problem resolved. More
by larryluter
Employees Worked With
Mike Nankovitch
May 11, 2016
Excellent Frank Vasquez was the consummate gentleman, professional salesman, and very patient individual. He allowed us time to look at a multitude of vehicles Frank Vasquez was the consummate gentleman, professional salesman, and very patient individual. He allowed us time to look at a multitude of vehicles and was instrumental in making the process very easy it t Frank Vasquez was the consummate gentleman, professional salesman, and very patient individual. He allowed us time to look at a multitude of vehicles and was instrumental in making the process very easy At the end More
by JLANESE
Employees Worked With
Frank Vazquez
May 11, 2016
Flat Tire. I had a flat tire and I drove my vehicle to the Tampa Mercedes Benz dealership. They were extremely helpful and professional. They accepted my wheel a I had a flat tire and I drove my vehicle to the Tampa Mercedes Benz dealership. They were extremely helpful and professional. They accepted my wheel and tire warranty that I had purchased from another dealer and had an entire new tire put on. I was in and out within an hour! More
by JCREVASSE
Employees Worked With
Rick Greene
May 11, 2016
Great service Dan Willing did a great job taking care of my visit for service. The only complaint I have is the cost of service. $1300 for routine service is a bi Dan Willing did a great job taking care of my visit for service. The only complaint I have is the cost of service. $1300 for routine service is a bit high. More
by BOBBYRICH
Employees Worked With
Dan Willing
May 11, 2016
check engine light on I can not say enough great things about this dealership. Thank you so much for taking me in on Sunday when my check engine light came on unexpectedly I can not say enough great things about this dealership. Thank you so much for taking me in on Sunday when my check engine light came on unexpectedly. More
by NGAUCI
Employees Worked With
Eric Gonzalez, Rick Greene
May 11, 2016
A Drive worth making!! The drive is 709 miles and I will always plan to make this drive to buy my new Mercedes Benz vehicles! I live in Nashville TN and have made the drive The drive is 709 miles and I will always plan to make this drive to buy my new Mercedes Benz vehicles! I live in Nashville TN and have made the drive to Tampa FL on 2 occasions to do business with the great professionals at Mercedes Benz of Tampa! Not all people in sales are created equal so you MUST meet Simon Tickett. He is someone you will want to get to know as YOUR sales Consultant. He is Master Certified with MB/ USA and an AMG Expert. You will love his passion for the cars he sells and his diligence to putting you into exactly the vehicle you want. More
by THREEZDAD
Employees Worked With
Simon Tickett
May 11, 2016
Awesome, flawless Treated like a king from the moment I stepped onto the property. Numerous staff ensured I was being assisted but I never felt smothered or pressured. Treated like a king from the moment I stepped onto the property. Numerous staff ensured I was being assisted but I never felt smothered or pressured. Made a great deal that day and drove home with a new MB. Had a minor, minor fix to be made and the reservation process via mobile phone for the service department was so simple. Vehicle was serviced, given a car wash and I enjoyed a complimentary beverage in the lounge while I waited less than twenty minutes. Awesome! More
by mattmaki1
Employees Worked With
Mary Johnson, Chris Cooprider, Cody Raza
