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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
May 10, 2016
Rick Acosta As usual, I received excellent service from your staff. Sad that Bobby King is no longer with your establishment, however, Rick Acosta was extremely As usual, I received excellent service from your staff. Sad that Bobby King is no longer with your establishment, however, Rick Acosta was extremely helpful and got the issue taken care of. Kudos to Rick for the fantastic customer service! More
by BCARLEY
Verified CustomerEmployees Worked With
Rick Acosta
May 10, 2016
Good experience. Good people! I set up an oil change online since my previous service consultant had left the dealership. When I arrived I was assigned to Rick Greene. He was profe I set up an oil change online since my previous service consultant had left the dealership. When I arrived I was assigned to Rick Greene. He was professional and excellent to deal with. My car was serviced and I was given a loaner car. I was very satisfied with the service I received. The young lady who made my latte was very professional as well. More
by HILLCHIRO
Employees Worked With
Rick Greene
May 10, 2016
Mike is a great service rep We had some issues with our car that created challenges for Mike. He was extremely professional and did everything possible to make our experience the We had some issues with our car that created challenges for Mike. He was extremely professional and did everything possible to make our experience the best it could be. More
by sfletcher
Employees Worked With
Mike Nankovitch
May 10, 2016
Great service, value, and people! Worth the trip from Lakeland! James and Lamar worked hard to find me the exact GLC that I wanted. I picked it up an hour before closing time on a Sa Worth the trip from Lakeland! James and Lamar worked hard to find me the exact GLC that I wanted. I picked it up an hour before closing time on a Saturday and the dealership was packed. Grace went over the important features on my car until I could meet with finance department. She was great to work with and she even taught my 11 year old several features when I was completing the paperwork. Jared spent extra time to make sure I got the best financing deal possible, even though it was late on a Saturday night and the dealership was already closed. It's unusual to have such a pleasant experience when buying a car and I would definitely recommend them. I can see why they sell so many Mercedes! More
by LISA H.
Employees Worked With
Jared White, James Berger, Lamar Lewis, Grace Imeh
May 10, 2016
Second purchase This is my second auto purchase with Mercedes Benz of Tampa . It's a pleasure to worth with the employees of this dealership to the point that I haven This is my second auto purchase with Mercedes Benz of Tampa . It's a pleasure to worth with the employees of this dealership to the point that I haven't bother pricing an auto, at a new much closer dealership to my home . More
by Ann
Employees Worked With
Jared White, Jaden Batten, Tom Fallon, Frank Vazquez
May 10, 2016
Best experience ever! Great customer service very professional and respectful of my time. Joey Helenick is the best! He helped me from beginning to end everything down to a Great customer service very professional and respectful of my time. Joey Helenick is the best! He helped me from beginning to end everything down to all the bumper to bumper details on how to work every single button inside and outside of my new car. Would recommend all my family and friends. More
by NikkiP813
Employees Worked With
Vito Bosco, Joey Helenek
May 09, 2016
Service A I was able to get an appointment quickly. The Eric was very accommodating. He kept me updated on the service I was getting. The space was clean. I was able to get an appointment quickly. The Eric was very accommodating. He kept me updated on the service I was getting. The space was clean. More
by jldennard
Employees Worked With
Eric Gonzalez
May 09, 2016
Amazing Service The Staff at Mercedes is excellent! Although my regular service adviser, Dustin, set up the appointment, he was unavailable when I arrived. Dan and t The Staff at Mercedes is excellent! Although my regular service adviser, Dustin, set up the appointment, he was unavailable when I arrived. Dan and then Eric filled in beautifully. My husband is a long term BMW owner and is thinking of switching because of the quality of service I receive from Mercedes Benz of Tampa and in particular Dustin Rogers. If I have a question about anything with my car, I can txt my regular service adviser, Dustin, and he always responds within minutes with an answer, and not a flippant answer, but a thoughtful, conscientious response. I never thought I would say it, but I totally trust a car dealer to give me honest advice. Additionally, the actual repair or service is always done quickly and correctly. More
by CYHAMILTON
Employees Worked With
Dustin Rogers, Eric Gonzalez, Dan Willing
May 09, 2016
battery replaced my service rep Ellen is always the best. She lets me know the status of the service and the estimated completion time. always fills me in on the det my service rep Ellen is always the best. She lets me know the status of the service and the estimated completion time. always fills me in on the details. More
by JSCANEL
Employees Worked With
Ellen Tackett
May 09, 2016
Good Repair Ridiculously Priced Replaced transmission conductor plate. Repair seemes to have been done correctly, as it should have. David Vaughn was very nice and professional but t Replaced transmission conductor plate. Repair seemes to have been done correctly, as it should have. David Vaughn was very nice and professional but the charges were totally unreasonable. They even have a $50 "shop supplies" fee which is just a way to get more money from you, even though they charged top dollar for every single item associated with the repair. I was stuck and needed to bring the car back to NY in two days and they knew it. More
by DavidKornreich
Employees Worked With
David Vaughan
