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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

May 09, 2016

Amazing Service The Staff at Mercedes is excellent! Although my regular service adviser, Dustin, set up the appointment, he was unavailable when I arrived. Dan and t More

by CYHAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rogers, Eric Gonzalez, Dan Willing
May 12, 2016 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dustin is responsive, thoughtful, and quick. Please let us know in the future what we can do to assist you further. Bob Murray, General Manager

May 09, 2016

battery replaced my service rep Ellen is always the best. She lets me know the status of the service and the estimated completion time. always fills me in on the det More

by JSCANEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen Tackett
May 09, 2016

Good Repair Ridiculously Priced Replaced transmission conductor plate. Repair seemes to have been done correctly, as it should have. David Vaughn was very nice and professional but t More

by DavidKornreich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Vaughan
May 10, 2016 -

Mercedes-Benz of Tampa responded

David, Thank you for your review of our dealership. I am pleased to hear that David is nice and professional, however, I do apologize for any negative experience you had with our service center. Our service center offers very competitive pricing and if you would like to discuss this issue further, please contact me at your earliest convenience. Bob Murray, General Manager, 813-580-5251

Jun 06, 2016 -

DavidKornreich responded

Bob, Instead of your standard "our dealer offers competitive pricing" line, which you cannot possibly believe, and will never change, find other language that is more believable. While you were away two members of your courteous staff called me to address my concerns but all I got was the same company line. Bottom line is that everyone there is a courteous, professional thief. DK

May 09, 2016

My experience as always excellent Because I am an Honest person., the service and quality of work has always been the best/ This is one of the reason why I am a Mercedes-Benz car own More

by GIGI_INSURANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Net
May 09, 2016

Great Service David Vaugn is our service adviser on both vehicles we purchased from Mercedes of Tampa. David is on the ball. He takes care of us and our cars as t More

by MAXWELL_KEITH_E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vaughan
May 09, 2016

Another great experience with Mercedes Benz of Tampa Leased two vehicles (GLE-350 & GLC-300) from Mercedes Benz of Tampa working with an excellent sales person Jonathan Welty. My wife decided that the G More

by Baldwin_us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky, Adil (Adam) Zidouhia, Jonathan Welty, Claudio Lindin
May 07, 2016

Thanks Bruno santelli You are the best seller in the word great customer service that my second car. Thanks for make our dream great seller the best of the best More

by Dalissa de Jesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooprider, Bruno Santelli
May 06, 2016

Polite, responsive, professional service. I had a warning light on my dash; called the dealership, got an appointment the next day. Arrived, was greeted, the dealership fixed my problem, retu More

by MAREED52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby King
May 06, 2016

Very Easy Going I was taken in without an appointment. Taken back to the airport for a quick departure. And vehicle was ready when I returned. Thank you. More

by EddieMitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Polen
May 06, 2016

Service Just needed a new battery, old one failed, in and out painlessly. Gary set me up early before anyone was there then Mike and Dave took over. More

by THE5DUFFS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hubbard, Mike Nankovitch, Gary Todd
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