Mercedes-Benz of Tampa

Scheduled service A I always receive very personalized top-quality customer service from Ellen Tackett. In addition to Ellen, I trust any & all who work on my car to als I always receive very personalized top-quality customer service from Ellen Tackett. In addition to Ellen, I trust any & all who work on my car to also be top-quality as well since I know nothing about the how-to's of maintenance of my vehicle so 'trust' is a must! More

Hello operator Repeatedly now, for the last month or so, the operator when you call the dealership, does not introduce themselves, if the service person you are call Repeatedly now, for the last month or so, the operator when you call the dealership, does not introduce themselves, if the service person you are calling for is not at their desk, they say "Dan is not at his desk". OK! This is not very helpful. Is it just so strange now. Dan Willing is fantastic but the operators....not so much. I would like: Good morning! Thank you for calling Mercedes Benz of Tampa Bay. (Person's name) here. How can I help you? More

windows not working properly I called Rick in the morning to report that my windows would not stay rolled up. He said to bring the car right over. He was able to get me in and o I called Rick in the morning to report that my windows would not stay rolled up. He said to bring the car right over. He was able to get me in and out in less than an hour. There was a problem with the computer code for the power windows. I was very satisfied with the way I was treated. Thank you Rick. More

World Class Service I was looking to do lease trade in on a Volkswagen with a factory recall on it. The dealership made the whole experience easy from start to finish. No I was looking to do lease trade in on a Volkswagen with a factory recall on it. The dealership made the whole experience easy from start to finish. Noah (sales dealer) was very patient with no pressure and made me feel comfortable while I chose the right vehicle for my need . He made me feel like I was priority . Then the dealership exceeded my expectations again in thier finance department with manager Anthony and Jared both men were patient , fast, efficent, and professional with getting me into the best payment option for my budjet . I absoluetly love my Nissan Altima and know that Mercedes-Benz of Tampa will always be my first choice. I will recommend them to everyone I know for the world class service they provide. More

Exceptional Service Bruno Santelli and Mercedes-Benz of Tampa was a pleasure to work with. I knew what I wanted and gave the team a very small window of time to locate m Bruno Santelli and Mercedes-Benz of Tampa was a pleasure to work with. I knew what I wanted and gave the team a very small window of time to locate my car and complete the paperwork. Bruno fast tracked the process and coordinated the team to ensure my timeline was delivered. Exceptional service beyond my highest expectations! Bravo! More

NO xx! I told the sales rep exactly what I was looking for and what I was willing to pay. Within 2 months, I was notified that they found my vehicle and were I told the sales rep exactly what I was looking for and what I was willing to pay. Within 2 months, I was notified that they found my vehicle and were willing to do whatever it takes to make the deal happen. There was no xx, and it was a quick and easy process. I would definitely recommend this dealership for future purchases with no hassle and no sleezy sales tactics! More

Purchase of new car Robert was very helpful and an excelled at his job. He was kind and a pleasure to work with. I would recomend him to my friends and family. Robert was very helpful and an excelled at his job. He was kind and a pleasure to work with. I would recomend him to my friends and family. More

Service Great job taking care of the customer and the car! Thanks for the service after the sale, which will make us loyal to Mercedes for life. Great job taking care of the customer and the car! Thanks for the service after the sale, which will make us loyal to Mercedes for life. More