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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
April 27, 2016
Service A I called the dealership service department in advance to schedule an appointment and to ask about the price for both service A & B. The dealership emp I called the dealership service department in advance to schedule an appointment and to ask about the price for both service A & B. The dealership employee provided a price on the telephone for both services. I provided my husband the total amount of the service charges. At the time of checking out and making the payment the price was different of what it was quoted to us. More
by McDonald Casablanca
Verified CustomerEmployees Worked With
Not sure who service my car
April 27, 2016
Good experience as usual-thamks to Dan Willing Good to work with a pro like Dan. He is completely trustworthy. This review tool is silly-requiring at least 25 words! I am only completing it be Good to work with a pro like Dan. He is completely trustworthy. This review tool is silly-requiring at least 25 words! I am only completing it because I have a high regard for service rep Willing. More
by DORSEY800
Employees Worked With
Dan Willing
April 27, 2016
Thank you I work with David Zupkosky. He is detailed and keep you up to date. He (service Dept) is the main reason why I buy cars at Mercedes of Tampa Bay even I work with David Zupkosky. He is detailed and keep you up to date. He (service Dept) is the main reason why I buy cars at Mercedes of Tampa Bay even if it is not a Mercedes. I just bought a used Tiguan for my 16 year daughter. Not because of the sales department. Joel B. Felty More
by JFELTY
Employees Worked With
Dave Zupkosky
April 27, 2016
Best Vehicle Service Center Period As the owner of multiple vehicles, I have had the opportunity of visiting many automobile service providers. NONE of them come even close to the excel As the owner of multiple vehicles, I have had the opportunity of visiting many automobile service providers. NONE of them come even close to the excellent level of service that Mercedes Benz of Tampa offers. Fast, courteous and professional level service has been provided to me at all times for the past 8 years. I even feel comfortable of sending any of my daughters to bring their vehicles for service without any wary, knowing they will be treated respectfully and properly with confidence that all repairs will be done to the high Mercedes Bens standards. Dustin Rogers at the service center is the best. Very professional and always on top of things. Vito Bosco in sales always take care of finding me the new car I like fast at the right price. Sincerely, Carlos Roman III More
by Carlos
Employees Worked With
Dustin Rogers, Vito Bosco
April 26, 2016
Customer Service could have been better My past service visit, 4/22/16, was unlike my previous experiences. This time around, I didn't get the courtesy like other valued customers who patron My past service visit, 4/22/16, was unlike my previous experiences. This time around, I didn't get the courtesy like other valued customers who patronize your establishment. I had to personally go find out about the status of my vehicle because the Service Advisor never came back to check on me or provide updates. When I arrived up front there wasn't an acknowledgement of me sitting back in the waiting area without any kind of updates either. As I mentioned, my prior experiences, I always had someone show their concern but not this time which certainly had a negative effect on my customer experience. I also mentioned to the Service Advisor about how my A.C. wasn't working properly but instead of getting a trustworthy estimate or suggestion I was told that it could become quite pricey just to find out the problem and fix it. So, needless to say, I left the service area without any kind of recommendations or viable solution for my A.C. issue. (I guess I will have to take it to another dealership to get the proper help). If I have any car maintenance needs in the future it issues like these that I mentioned that will make me more apprehensive about taking my car to this dealership again. However, I do still admit that this one bad experience doesn't outweigh all of my prior visits and the excellent work that has been performed on my car. Thank you. More
by swaink_3
Employees Worked With
Dave Zupkosky
April 26, 2016
Friendly excellent experience! Arnell and Zach were a pleasure to work with! Very considerate before and after the sell. Everyone made the transaction smooth and easy. Would recomme Arnell and Zach were a pleasure to work with! Very considerate before and after the sell. Everyone made the transaction smooth and easy. Would recommend this dealership to others. More
by mverres
Employees Worked With
Zack Kelley, Adil (Adam) Zidouhia, Arnell Howard
April 26, 2016
New purchase Could not have asked for a better experience dealing with Vito, very professional and knowledgeable. He went above and beyond to make sure we were com Could not have asked for a better experience dealing with Vito, very professional and knowledgeable. He went above and beyond to make sure we were completely satisfied. I recommend Vito without qualification. Jared in leasing/finance was professional, clear and respectful of our time. All in all great experience. More
by Joe in Tampa
Employees Worked With
Jared White, Vito Bosco
April 26, 2016
Great Experience Salesperson Cody was fantastic. He and the manager made it a painless experience. Purchased a wonderful vehicle for a fair price. Definitely feel l Salesperson Cody was fantastic. He and the manager made it a painless experience. Purchased a wonderful vehicle for a fair price. Definitely feel like received great value. More
by mk0
Employees Worked With
Jared White, Cody Raza
April 26, 2016
Excellent service! Excellent service department! Car's service was done in a timely and efficient matter. From dropping the car off with the valets, talking with my serv Excellent service department! Car's service was done in a timely and efficient matter. From dropping the car off with the valets, talking with my service representative, and the cafe, my experience was fantastic! More
by MATT.BRAZIS39
Employees Worked With
Dan Willing
April 25, 2016
The BEST! I a German - i have a G-Class in Germany and in Florida. The employees here in Tampa very friedlich and perfect service. In Germany i pay for inspec I a German - i have a G-Class in Germany and in Florida. The employees here in Tampa very friedlich and perfect service. In Germany i pay for inspection for the G-Class 800,00 € - in Tampa 250,00 $ !!! More
by HERDLER.FLORIDA
Employees Worked With
Dave Zupkosky
