Mercedes-Benz of Tampa

Ellen is fantastic for work with! She took care of me and managed my expectations from beginning to the very end. When I came back to pick up my car, she personally went to get it so I didn’t have to wait an managed my expectations from beginning to the very end. When I came back to pick up my car, she personally went to get it so I didn’t have to wait any further. Such a delight! More

Had to take my new car to another MB in order to have them correct a manufacturer defect in one of the tires. This dealership failed/refused to acknowledge there was defect with a tire. The other dealers them correct a manufacturer defect in one of the tires. This dealership failed/refused to acknowledge there was defect with a tire. The other dealership replaced (warranty) the bad tire and in a “goodwill” effort did the same with the other tire. PROBLEM SOLVED!! After 3 takes at this dealership. More

I first emailed to the internet guy who pretty much took every shortcut he could. I told him I wasn’t interested in doing business with him - they forwarded me to another guy and then finally to Tom he basi every shortcut he could. I told him I wasn’t interested in doing business with him - they forwarded me to another guy and then finally to Tom he basically admitted he doesn’t expect excellence from his sales staff and co-signed them half doing their job and then after being told countless times to Not contact me he continued to barrage me with emails and phone calls I’ve already bought from another dealer who didn’t take shortcuts like these guys at Mercedes of Tampa bay led by Tom Fallon and his ridiculous mgmt strategy More

Fantastic Service Rep It was time for Service B4 and as I was escorted into the service department, I was greeted with a big smile and a hello from Jahleel Khan. Jahleel ha It was time for Service B4 and as I was escorted into the service department, I was greeted with a big smile and a hello from Jahleel Khan. Jahleel has a way of making bad news seem not so so bad. My bad news was that my service contract had ended. I mentioned my lease was ending in a few months and he gave me great advice about not waiting to the last minute. Jahleel does this dealership proud with his friendly and professional manner. Thank you Jahleel for my visit a great experience. More

Best and easiest car buying experience ever! I started researching for the car I wanted on Saturday. After looking at a few dealerships I found the car that I wanted and was contacted by Mecca Mu I started researching for the car I wanted on Saturday. After looking at a few dealerships I found the car that I wanted and was contacted by Mecca Murrah. She was so responsive and got back to me each time with all the information I needed. She even made sure she had all the information to be sure she would make sure I would get all the discounts that I qualified for, without my even asking! We came to an agreement and I didn't realize they'd be open on a Sunday, but they were, and I scheduled to pick up the car the next day. The car and all the paperwork was ready and she greeted me at the door. I went through Finance with Christian and, to my amazement, didn't try to upsell any addons. And the numbers were exactly as promised online the day before. The delivery was smooth and easy(mainly, it was pretty similar to my old car). Although it was an extra 30 minute drive, it was more than worth it. Love this dealership! More

Class Act! We always come back for more Just took delivery of a 2020 Gorgeous Black GLS450!! My wife and I have bought several ( lost count) from Jason Dees, we followed him from another M-B Just took delivery of a 2020 Gorgeous Black GLS450!! My wife and I have bought several ( lost count) from Jason Dees, we followed him from another M-B dealer and have nothing but gratitude for the personal attention and excellent service that he has given us, a true asset to the Courtesy Auto Group. Mercedes Benz of Tampa has sold us several cars and SUVs and we have always felt like we are their only customer and who matters the most. Today I got a very pleasant call from Max Spada, Sales Director and he made himself available for anything we may need. Our business will always go to those who earn it and M-B of Tampa has got themselves 2 customers for life (My wife and I) More

Smooth and Friendly Car Buying Process I recently bought a CPO C300 at Mercedes Benz of Tampa. This isn't my first time buying a car from Mercedes of Tampa and will continue to give them my I recently bought a CPO C300 at Mercedes Benz of Tampa. This isn't my first time buying a car from Mercedes of Tampa and will continue to give them my business every time. I have gone to other dealerships in the area, including Mercedes dealerships, and none comes close to Mercedes of Tampa in terms of attentiveness, customer satisfaction, and ease of doing business with them. My most recent buying experience was very smooth and friendly. Salesman Stacy Keisler and sales manager Jonathan Welty treated me well throughout the sales process - they respected my needs, were willing to negotiate a fair price for all parties, and made sure they followed through on additional items I requested, like adding tint to the vehicle. Even after I purchased the vehicle, Stacy followed up with me to make sure I was happy with everything and to see if I needed anything else. A few days ago, I needed something small done on the vehicle and Stacy promptly took care of it, no questions asked and at no charge to me. I really appreciate the attentiveness I received and the willingness of those I dealt with to make sure I had the best experience possible. More

Great Experience Cary is very helpful, he helped me find the right car and at the right price point. Even after months of searching Cary still put a lot of effort int Cary is very helpful, he helped me find the right car and at the right price point. Even after months of searching Cary still put a lot of effort into being responsive and helpful. I plan to work with Cary again for my next vehicle. More

Outstanding! Cary Jedlovec made our experience smooth and easy. My husband and I will definitely refer Cary Jedlovec to all our family and friends. Thank you MB of Tampa!! easy. My husband and I will definitely refer Cary Jedlovec to all our family and friends. Thank you MB of Tampa!! More

Pristine service. Joey is incredibly helpful, knowledgable, and always goes the extra mile for my family. I live in St.Pete but I will always make the drive to service Joey is incredibly helpful, knowledgable, and always goes the extra mile for my family. I live in St.Pete but I will always make the drive to service my car here! He is an asset to this store. More