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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
April 13, 2016
Pleasant from the time I entered the service department the staff was attentive, courteous, helpful and conscious, My cars service was completed to my satisfac from the time I entered the service department the staff was attentive, courteous, helpful and conscious, My cars service was completed to my satisfaction and the costs were reasonable. More
by KCBFLA
Verified CustomerEmployees Worked With
Dan Willing
April 13, 2016
Service was ok but they damaged in interior of my car and The service was ok but they damaged the interior of my car and can't seem to get my name right. The passenger side front door handle/arm rest was The service was ok but they damaged the interior of my car and can't seem to get my name right. The passenger side front door handle/arm rest was somehow dislodged. Apparently the arm rest assembly is attached to the door with a knob on the arm rest that fits into a round hole. It had been dislodged. I noticed it after returning home and called my service rep, who was very nice and professional in person, and left a message but never got a call back. Also my first name is not Charles. My first name is Edwin but I prefer just Ed. Thank you More
by EGIDDINGS
Employees Worked With
Rick Greene
April 13, 2016
Service TAmpa Bay Mercedes. Always super efficient. Window wiper motor burnt out. Had to make an emergency appointment. They squeezed me in and received l TAmpa Bay Mercedes. Always super efficient. Window wiper motor burnt out. Had to make an emergency appointment. They squeezed me in and received loaner. Dave was great in getting me and out More
by Abhutta
Employees Worked With
Dave Hubbard
April 13, 2016
Amazing people, easy/smooth choice Last week it was only me needing to get a new car...this week, my husband and I both have a new Mercedes and couldn't have gotten a better deal by gre Last week it was only me needing to get a new car...this week, my husband and I both have a new Mercedes and couldn't have gotten a better deal by great friends at Mercedes Benz of Tampa! Jonathan Welty, thank you so much for dealing with us and for all the help! This list goes on with who helped get us the best deal. Anyone in search for an easy car shopping experience, head to Mercedes of Tampa and work with Jonathan Welty. It made buying two cars easy and exciting. Aaron B., Adil in financing, and Bob Murray himself thank you all for the awesome deal and hope to be customers for life! We know where to send anyone looking for a new car now in the future. It was even a bigger pleasure having some sort of previous relationship with everyone we worked with there and it helped ensure us we were making the right choice and that we were happy and comfortable. More
by mvaranay
Employees Worked With
Bob Murray , Adil (Adam) Zidouhia, Jonathan Welty, Aaron Bartlett
April 13, 2016
Easy and breezy Went to Mercedes to get my wife a new car because her lease was up.. Two hours into the night I ended up looking at a car. The next day we both walked Went to Mercedes to get my wife a new car because her lease was up.. Two hours into the night I ended up looking at a car. The next day we both walked off the lot with Mercedes! It was very easy and smooth. More
by DVARANAY
Employees Worked With
James Berger, Adil (Adam) Zidouhia, Jonathan Welty, Aaron Bartlett, Chris Copestick
April 12, 2016
warranty work Dustin as usual went above and beyond to take care of our needs. I use his for both my company and personal vehicles service needs. Dustin as usual went above and beyond to take care of our needs. I use his for both my company and personal vehicles service needs. More
by mhites34
Employees Worked With
Dustin Rogers
April 12, 2016
Not a very good first impression Phone scheduling girl was terrible. Young isn't an excuse for poor service. Called on Tuesday for appt for Friday 7:00am. When I arrived friday at 6:4 Phone scheduling girl was terrible. Young isn't an excuse for poor service. Called on Tuesday for appt for Friday 7:00am. When I arrived friday at 6:40am service rep said wait 20 mins not open. I was the first person there . At 6:57 the very same service rep who knew I was the first one there skipped me and took a man who arrived much later then me. The next service person skipped me again for the person who arrived second after me.?? Then Ellen Tackett helped me and said she could not find me in the sytem for my scheduled appt?? Left my vehicle there for service to be done was contacted later only to be told they couldn't do anything to my vehicle cuz the computer was offline ?? Had to get a ride back to MBT to get a loner car (it was clean and nice)?? Had to Leave my vehicle there over night?? Comeback next morning to be told MBT couldn't fix the problem?? At this point not very happy?? Please know Ellen Tackett was very helpful professional and provided excellent customer service????????She is the reason I would return to MBT for service. Acknowledge her good work cuz the others I had contact with prior to her failed?? Rude...came off as arrigent! The way I see things these days people should earn a paycheck by working for it with the right skills and attitude...seems like some folks at MBT need at reminder that it's an earned privilege not a right to have a job! More
by SSANTAFEMIA
Employees Worked With
Ellen Tackett
April 12, 2016
My Experience at Mercedes-Benz Tampa with Moe Awada!!! Ask for Salesman Moe!!!! He is the BEST!!! Moe was very patient, informative and courteous. Everyone took great care of me at all levels, sales, ma Ask for Salesman Moe!!!! He is the BEST!!! Moe was very patient, informative and courteous. Everyone took great care of me at all levels, sales, management, Finance, and concierge. Tons of thanks to Moe, Tom, Jared and Chris!!! More
by lisa
Employees Worked With
Jared White, Tom Fallon, Chris Copestick, Moe Awada
April 12, 2016
Service My service experience was great. A first time Mercedes-Benz owner, prior Cadillac owner, constantly l consequently I am accustom to a certain quality My service experience was great. A first time Mercedes-Benz owner, prior Cadillac owner, constantly l consequently I am accustom to a certain quality. I must admit my experience far exceeded what I expected or ever received before. More
by OSTIRRUP
Employees Worked With
Jerry Cardine, Bob Net
April 12, 2016
Not pleased at all. They feel entitled to my hard earned my They charge a fee to tell you that service is needed. They tried to charge me for service that was completed 3 months ago. Check your bill and ask wh They charge a fee to tell you that service is needed. They tried to charge me for service that was completed 3 months ago. Check your bill and ask what was actually performed. You will be surprised. They don't listen and pretend they care. They feel entitled. I never am treated this way at my Porsche or Bmw service . Switching back assp More
by cjvalva
Employees Worked With
Dan Willing
