Mercedes-Benz of Tampa

Excellent Service Adil has provided an excellent service each time we visit this dealership. This would be the 7th year that we return and no other dealership can match Adil has provided an excellent service each time we visit this dealership. This would be the 7th year that we return and no other dealership can match MB of Tampa. More

Great customer service. I always feel welcomed It has a great atmosphere. They really took good care of me the minute I walked through the doors Thanks Bo a great atmosphere. They really took good care of me the minute I walked through the doors Thanks Bo More

Excellent Advisor Rick Acosta in service is an excellent service adviser. He always goes the extra mile for us! I love our Mercedes cars and would never drive anything Rick Acosta in service is an excellent service adviser. He always goes the extra mile for us! I love our Mercedes cars and would never drive anything else. Of course a Mercedes Benz in itself is awesome but it’s the great service from Rick Acosta that we get every time we visit @ MB of Tampa that keeps us coming back. More

Excellent Service; and Excellent People I really enjoyed working with Nick Masky (salesperson), Jay Friedman (finance manager), Alex Glickman (GM), Z (concierge service), and Barbara (parts I really enjoyed working with Nick Masky (salesperson), Jay Friedman (finance manager), Alex Glickman (GM), Z (concierge service), and Barbara (parts department who sold me my all-weather mats). Next time I need to lease or buy a Mercedes Benz, I'll be going to this dealership and asking for Nick, Jay, Alex, Z and Barbara. True pros and very easy to deal with. Best, JCL More

Best-In-Class Never have I had an experience like the one I had with Adil & Vito. They showed nothing but the utmost professional, compassionate & knowledgable atti Never have I had an experience like the one I had with Adil & Vito. They showed nothing but the utmost professional, compassionate & knowledgable attitudes I've ever dealt with when leasing a car. I work in hospitality, and these two gentlemen even wowed me. The only place to get a Mercedes is MB of Tampa. Keep up the great work! More

Above and Beyond Customer Service Bob is the most friendly and reliable service advisor I have dealt with. He is always honest and goes above and beyond for all clients. Whenever I hav Bob is the most friendly and reliable service advisor I have dealt with. He is always honest and goes above and beyond for all clients. Whenever I have a problem with my car, I go to Bob and he is on top of it and communicates seamlessly to make sure you are back in your car as soon as possible. More

Service is always excellent. Coming to the dealership is not a hassle because of the professionalism, compassion, knowledge and respect the workers exhibit at MBOT. not a hassle because of the professionalism, compassion, knowledge and respect the workers exhibit at MBOT. More

Poor communication I planned on purchasing a car from this dealer. I did my homework, placed an inquiry and was ready to make the trip to the dealer today, to finaliz I planned on purchasing a car from this dealer. I did my homework, placed an inquiry and was ready to make the trip to the dealer today, to finalize the transaction. I spoke with Nick Masky who was very responsive and accommodating. Rather than pay cash, I requested to have someone from finance contact me to review options.. I received a call from Max Spada. Max asked me to apply online as the finance manager was currently with other customers. I was hesitant to apply online, as I typically prefer to speak with someone, but, decided to trust that the process. The inquiry came through on my credit report alert system within minutes. Max also had Nick send a formal quote to which I countered. I requested that someone from finance contact me, but, never heard back. I placed calls to the finance department, left messages with no response. I emailed and sent inquiries on the website, all with no response from finance. So now I have an inquiry on my credit report from this dealer with no communication back. In my opinion this is poor customer service and communication, which prompted me to write a review. Perhaps cash would have avoided this unpleasant situation, and I will not make the same mistake again. More

Cary is a professional. He knows how customers expect to be treated. He’s respectful of your time and gets a deal done quickly. He does a great job on following up to make sure you’re happy with the purchas be treated. He’s respectful of your time and gets a deal done quickly. He does a great job on following up to make sure you’re happy with the purchase. More

Cary has helped me with two cars over the past several years. He’s always gone over and above and is a pleasure to work with - highly recommend him 😊 Rick Acosta in service is awesome too! years. He’s always gone over and above and is a pleasure to work with - highly recommend him 😊 Rick Acosta in service is awesome too! More