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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
April 12, 2016
RIPPED OFF BIG TIME Warrenty 2011 Sprinter. I bought this vehicle from Mercedes-Benz of Tampa. THE PLACE CHARGED ME $153 TO TELL ME THE STUTS ARE BAD. I just bo Warrenty 2011 Sprinter. I bought this vehicle from Mercedes-Benz of Tampa. THE PLACE CHARGED ME $153 TO TELL ME THE STUTS ARE BAD. I just bought this vehicle FROM Mercedes-Benz of Tampa. These people are in this business to take you to the cleaners. The struts were the only parts not covered in the warrenty. This place will take you to the cleaners. I will say that they did tell me up front what the charge would be if the item was not covered. I SHOULD HAVE TAKEN MY VEHICLE SOMEWHERE ELSE. I WILL NOT GO BACK THERE AGAIN FOR SERVICE. MOST PARTS THAT GO BAD ARE NOT COVERED AND THEY KNOW THAT. MY FAULT FOR GOING THERE. More
by JLZAP10
Verified CustomerEmployees Worked With
Dan Polen
April 12, 2016
Excellent service Great service. All the staff was helpful and knowledgeable. We spoke to them over the phone and everything was ready when we reach there. Signed the Great service. All the staff was helpful and knowledgeable. We spoke to them over the phone and everything was ready when we reach there. Signed the paperwork and were out with our new MB in no time. More
by GAGAN Bhanot
Employees Worked With
Kevin Cao, Bruno Santelli, Brett Tatum
April 12, 2016
Leasing new car My sales associate went above and beyond to get me everything I wanted in my new car for a price I was happy with. Vito Bosco took very good care of u My sales associate went above and beyond to get me everything I wanted in my new car for a price I was happy with. Vito Bosco took very good care of us. More
by DEANNAAGNELLO49
Employees Worked With
Vito Bosco, Chris Cooprider
April 11, 2016
Great experience purchasing first Mercedes! From the moment I stopped in to test drive a new GLE, to the time I drove my new GLE off the lot was an amazing experience. Gary Green was truly a pl From the moment I stopped in to test drive a new GLE, to the time I drove my new GLE off the lot was an amazing experience. Gary Green was truly a pleasure to do business with. He went above and beyond to make sure we were kept informed once we placed the order and was available any time to answer our questions. He is very professional, polite, and he made us feel like we had a new home with MB. Jerry Cardine took care of the finance portion of our purchase and he was very friendly and thorough as he guided us through the process. And thanks for letting us use your office to complete our loan! Grace Imeh was our Product Concierge and she was also a pleasure to work with. Very friendly and personable. She showed us features of the vehicle we didn't even know it had. What a great surprise! We were very impressed with the entire MB team!. More
by cjmb2016
Employees Worked With
Jerry Cardine, Gary Green, Grace Imeh
April 11, 2016
Ellen Tackett is terrific! Ellen Tackett is the best service writer I've encountered in many years of dealing with car repairs at a variety of dealerships! She's thoughtful, co Ellen Tackett is the best service writer I've encountered in many years of dealing with car repairs at a variety of dealerships! She's thoughtful, courteous, and trustworthy. That is, I trust that she will do the right thing for me while still looking out for her employer. That's not easy to do, in my opinion. Thanks, Ellen! Dan M. More
by DMOLONY
Employees Worked With
Ellen Tackett
April 11, 2016
Service I had my window replaced only to discover it was replaced with a cracked window. They immediately went out of their way to correct the unfortunate I had my window replaced only to discover it was replaced with a cracked window. They immediately went out of their way to correct the unfortunate issue and made sure I was provided a car to use while it was being repaired. a pleasure working with Dustin and the team. More
by MJSUGAR
Employees Worked With
Dustin Rogers
April 11, 2016
Window Calibration From start to finish everything was outstanding. It's hard to improve on perfection so keep up the great work and let's have hot dogs and hamburgers t From start to finish everything was outstanding. It's hard to improve on perfection so keep up the great work and let's have hot dogs and hamburgers this summer. More
by JMLUNDY1
Employees Worked With
Dan Polen
April 11, 2016
Service excellance Dave Z gives us excellent service and advice. We purchased our cars from Crown in the past but because of Dave's response to our needs we will switch Dave Z gives us excellent service and advice. We purchased our cars from Crown in the past but because of Dave's response to our needs we will switch to MB of T More
by RGOOCH01
Employees Worked With
Dave Zupkosky
April 11, 2016
Excellent Everything was great very friendly and helpful, I'm very satisfied , I can't complain about nothing. And I like to come back again and again . Thank Everything was great very friendly and helpful, I'm very satisfied , I can't complain about nothing. And I like to come back again and again . Thank you everyone. More
by CHADISIMO
Employees Worked With
Bobby King
April 11, 2016
Not a good as expected The service associate was excellent and took care of the issues that were wrong with the car. However, the team that washed the car and cleaned the in The service associate was excellent and took care of the issues that were wrong with the car. However, the team that washed the car and cleaned the interior did a very sloppy job. They always leave the outside of the car with multiple areas that are not cleaned at all. There were also multiples areas inside the car that were not vacuumed at all. More
by LP
Employees Worked With
Dan Willing
