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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
April 11, 2016
Excellent Everything was great very friendly and helpful, I'm very satisfied , I can't complain about nothing. And I like to come back again and again . Thank Everything was great very friendly and helpful, I'm very satisfied , I can't complain about nothing. And I like to come back again and again . Thank you everyone. More
by CHADISIMO
Verified CustomerEmployees Worked With
Bobby King
April 11, 2016
Not a good as expected The service associate was excellent and took care of the issues that were wrong with the car. However, the team that washed the car and cleaned the in The service associate was excellent and took care of the issues that were wrong with the car. However, the team that washed the car and cleaned the interior did a very sloppy job. They always leave the outside of the car with multiple areas that are not cleaned at all. There were also multiples areas inside the car that were not vacuumed at all. More
by LP
Employees Worked With
Dan Willing
April 11, 2016
Diappointed at first, but then the sitution was corrected. I had called Wesley Chapel Mercedes about having the EGR valve repaired on my Sprinter & was quoted a price for the part. They did not have it in sto I had called Wesley Chapel Mercedes about having the EGR valve repaired on my Sprinter & was quoted a price for the part. They did not have it in stock & told me that Tampa Mercedes did. I called Tampa, was quoted the same price for the part, told it was about a 1 hour repair. Made an apt for Sunday, arrived at the dealership only to find out that there was not a Sprinter mechanic on duty. But, there was a mechanic who could do the repair. The diagnostics was quoted at $150 (never mentioned during the call). Bobby King called me a couple hours later to tell the part would be $495 (I had been quoted $418 on both my calls to Mercedes as well as Jerry Ulm Dodge). The repair would be about 3 hours. I was very unhappy with the obvious increase in not only the price of the part, but the repair time as well. In the end the price of the part was adjusted and Bobby was kind enough to give a 10% discount on the repair. Even though it ended up costing me more than originally expected, I was very satisfied with the understanding and attempt to rectify the situation. More
by MARESOLCC
Employees Worked With
Arnell Howard, Bobby King
April 11, 2016
Good experience with the sale rep Great service that they provide to me . I'm super excited about my new vehicle. And definitely will recommend it to friends the experience was on poin Great service that they provide to me . I'm super excited about my new vehicle. And definitely will recommend it to friends the experience was on point More
by gabillaleandro
Employees Worked With
Jared White, Jackie Catania, Rick Greene, David Dobin
April 11, 2016
I love Mercedes of Tampa This is my 6th car so far! I love the product and the staff!! I will continue jt shop there from now on. Thank you!! This is my 6th car so far! I love the product and the staff!! I will continue jt shop there from now on. Thank you!! More
by Bcamareno
Employees Worked With
James Berger, Vito Bosco
April 10, 2016
Very pleased Driving around in a luxurious vehicle is certainly nice, but being treated like a valued customer is even better. I was very impressed with how they w Driving around in a luxurious vehicle is certainly nice, but being treated like a valued customer is even better. I was very impressed with how they went above and beyond to ensure that I remained a satisfied customer. This level of service is what will keep me a Mercedes owner for life. More
by IB101
Employees Worked With
George Martins, Angelo Panico
April 10, 2016
First time Benz Owner I was looking for a new car and decided to join the M Benz club. This is my first Benz purchase and it was very different in a good way. Not your typi I was looking for a new car and decided to join the M Benz club. This is my first Benz purchase and it was very different in a good way. Not your typical dealership experience. Then again, a M Benz is not your typical vehicle as I have come to find out. It is an investment in car ownership and lifestyle! The Benz employees were very helpful and informative, engaged. Now, I will look forward to dealing with the dealership, it's employees, and services during my ownership! More
by dtier36
Employees Worked With
Jared White, Lea Beckley, DeAndre Sharp
April 10, 2016
My recent service This was my first time at the service department and all was very good. I chose this dealership since my salesman has moved to this location. I don' This was my first time at the service department and all was very good. I chose this dealership since my salesman has moved to this location. I don't mind answering a survey BUT to have to write an essay is ridiculous ! More
by JOFERRARA1
Employees Worked With
Dustin Rogers, Frank Vazquez
April 10, 2016
Best service adviser Jaleel has been my service adviser for a few years now and has always gone above and beyond to deliver excellent customer service. He is extremely kno Jaleel has been my service adviser for a few years now and has always gone above and beyond to deliver excellent customer service. He is extremely knowledgeable, professional, and courteous. He is truly the best service adviser that I have come across! More
by IB101
Employees Worked With
Jaleel Khan
April 09, 2016
Excellent Rich is a phenomenal service personnel that is really attentive to the needs of his customers. He truly helped me without trying to sell me things I d Rich is a phenomenal service personnel that is really attentive to the needs of his customers. He truly helped me without trying to sell me things I didn't need and truly taking care of my service while still being sensitive to my situation. This dealership has always been great me and I live 2 hrs away and pass 3 others on the way but I will continue diving 2 hrs to have my vehicle needs taken care of by them. More
by chanda300
Employees Worked With
Shedrick Payne, Rick Acosta
