Mercedes-Benz of Tampa

Broken intake manifold Chris my service guy was very informative and helpful along the way. Unfortunately for me the part wasn't covered under my warrenty I purchased throug Chris my service guy was very informative and helpful along the way. Unfortunately for me the part wasn't covered under my warrenty I purchased through a third party. Most call dealers "stealer ships" but I feel the price and labor were very fair and had a loaner for a week free of charge!! More

Top notch car dealership Very helpful and knowledgeable sales people. Loved the coffee shop with the Autistic young men; they were so awesome and friendly. Kudos to MB for hir Very helpful and knowledgeable sales people. Loved the coffee shop with the Autistic young men; they were so awesome and friendly. Kudos to MB for hiring them! More

Easy transcation from start to finish.. Luis made my buying experience wonderful. Pleasurable and honest guy.. I would do business with this guy any day of the week. Stand up salesmen. Luis made my buying experience wonderful. Pleasurable and honest guy.. I would do business with this guy any day of the week. Stand up salesmen. More

Great people make great dealerships ! Just bought my 3rd Mercedes Benz from "MB of Tampa Bay." Adil made it easy and we felt like old friends. He explained all our financing options in e Just bought my 3rd Mercedes Benz from "MB of Tampa Bay." Adil made it easy and we felt like old friends. He explained all our financing options in easy to understand language. A very knowledable Finance Director and valuable asset of MB of Tampa Bay More

Fixing my headlights and fixing a recall Very sweet people! Super nice and understanding. They greated me with a smile And did what they could to answer any questions I had. They sent a shut Very sweet people! Super nice and understanding. They greated me with a smile And did what they could to answer any questions I had. They sent a shuttle for me to get to wherever I needed and had complimentary coffee. Overall a good experience. More

Great service I took my Benz in for routine maintenance. I am always treated kindly and they take excellent care of my vehicle too, making sure that it comes back t I took my Benz in for routine maintenance. I am always treated kindly and they take excellent care of my vehicle too, making sure that it comes back to me cleaned. I am very happy with the service department at Mercedes Benz of Tampa, always courteous and professional. More

Unbelievably Easy First Time Car Buyer. Couldn't believe how easy it was to buy my GLA. I live in Orlando, & Cary was so patient with me while I waited to sell my car ( First Time Car Buyer. Couldn't believe how easy it was to buy my GLA. I live in Orlando, & Cary was so patient with me while I waited to sell my car (which took WAY longer than I thought it would). The car I bought is the EXACT car I wanted & didn't have to compromise any options. We worked everything out over the phone & email. Since I hadn't purchased a car before, I had about a million questions & Cary always got back to me quickly. The day I showed up to buy the car, there were no surprises or extra fees or anything we hadn't previously spoken about. It was as easy as signing the papers & driving away. Jerry wasn't pushy with the warranties, & Chris, who showed me how to work the menu & all of the features was super helpful. Everyone in the dealership was very nice & made my first time car buying experience a breeze. More

Above and beyond The service department really went above and beyond for me when I took my car to get serviced. Although, my car didn't get fixed (I'll explain), I'm v The service department really went above and beyond for me when I took my car to get serviced. Although, my car didn't get fixed (I'll explain), I'm very happy at they way I was treated and what he was able to do for me. I took my car in to get the transmission looked at. They immediately gave me a loner vehicle to use while my was in the shop. I have a third party warranty that I wanted to use for the repairs. Well, come to find out, after about three days, the warranty told us that they would not cover the repairs I wanted. I also was having a problem with the automatic lift gate, which wasn't closing properly all the way and would pop back up. To make a long story short, the transmission in my car did not get any repairs but the lift gate was fixed. Rick, understanding my frustration with the warranty company (GWC - do not purchase their warranty, they are absolutely horrible.... but that's a different review), went ahead and comped all charges - diagnostic fees and the hour of labor to fix the lift gate. I did not pay a dime. I rate this dealership A+ and highly recommend anyone to go there! More