Mercedes-Benz of Tampa

routine and scheduled service Mercedes-Benz of Tampa Service Department always does an excellent job in assessing my vehicles services needs and the service personnel (we normally Mercedes-Benz of Tampa Service Department always does an excellent job in assessing my vehicles services needs and the service personnel (we normally work with Dustin Rogers) are very professional, courteous and supportive. I've been a customer for many years which speaks for itself. Also, the sales personnel/manager (Zack Kelley), Finance (Adam) and all support staff are excellent to work with. More

Lincoln MKS After my last review I was wrong, I do understand that Adam has a lot of customers to take care of. It was just a misunderstanding on the paper work, After my last review I was wrong, I do understand that Adam has a lot of customers to take care of. It was just a misunderstanding on the paper work, he e-mailed it to me the paperwork with in 10 minutes Plus took care of my key issue Thank you again Adam on the great job you have done for me. I will always refer people to you and Mercedes Benz of Tampa. Thank you again. And yes I am very happy with the Lincoln I got from them. More

Professional and Friendly Asmae was awesome and made me feel welcomed from hello. No pressure car sales and easy to do busy with....I left feeling like I was really part of th Asmae was awesome and made me feel welcomed from hello. No pressure car sales and easy to do busy with....I left feeling like I was really part of the Mercedes family. Jared was equally awesome - Great conversation during the obligatory paperwork. Definitely recommend this dealership. I love my new 2016 CLA 4Matic 250. More

Great service by Mike Nankovitch:very help and knowledgeable Not only was he helpful, knowledgeable, and kind--he gave me the impression that he was family. I know that if he is a general example of your servi Not only was he helpful, knowledgeable, and kind--he gave me the impression that he was family. I know that if he is a general example of your service representatives, you will be in business for a long time...because you are selling a GREAT product! In closing, I don't believe a customer should be told how many word they should use to express their experience; instead of giving a true evaluation they are counting words. I could have used one word GREAT! More

Outstanding Service Ellen is fantastic!!! Great customer service. Very professional and caring. We also like the airport service. Great deal not having to pay for air Ellen is fantastic!!! Great customer service. Very professional and caring. We also like the airport service. Great deal not having to pay for airport parking. More

First time customer At end of lease and couldn't reach a deal with old dealer, drove in to MB of Tampa and found what I needed. Great treatment for Jordan Ritter and sta At end of lease and couldn't reach a deal with old dealer, drove in to MB of Tampa and found what I needed. Great treatment for Jordan Ritter and staff there. First time MB driver and great help in getting me there. More

Things that were not needed for my car at this service. I always follow the required service that my cars have needed. However, this time there were two items that were done but were not necessary. 1. I I always follow the required service that my cars have needed. However, this time there were two items that were done but were not necessary. 1. I keep windshield fluid in my garage and take care of this regularly., and 2. I replaced the remote battery for my car entry just a few weeks ago and was charged for two new batteries that were not necessary at this time. If I knew this was part of the service I would have declined to have these two items done. All they had to do was ask. I know these were not expensive items, but still it was an annoyance. I spoke to my service agent (who I like very much and trust him) and he told me he would give me a credit the next time my car was in for service. I am only writing this because you asked. More

A good experience The work performed on our Sprinter RV was done well. Had a transmission situation that was addressed as well as a 12 month service. Mike, our Service The work performed on our Sprinter RV was done well. Had a transmission situation that was addressed as well as a 12 month service. Mike, our Service Advisor was pleasant, informative, and helpful. Will return for additional repairs and service in the future. More