Mercedes-Benz of Tampa

Rick the service person did a great job Rick did a great job of getting the bodywork and the service work done They gave us a loaner car to use And I did exactly what they said for Rick did a great job of getting the bodywork and the service work done They gave us a loaner car to use And I did exactly what they said for the price they quoted More

In general our overall experience was satisfactory. Our Customer Service Representative did his best to assist us with a situation with our GPS navigation system. He offer a loaner car so that we could Our Customer Service Representative did his best to assist us with a situation with our GPS navigation system. He offer a loaner car so that we could leave our car for further consultation and observation. More

Get your oil changed and get smoothie! Waiting around for an oil change and tires replaced is alway so ch a hassle to ease the burden grab a nice frozen fruit smoothie or espresso and muff Waiting around for an oil change and tires replaced is alway so ch a hassle to ease the burden grab a nice frozen fruit smoothie or espresso and muffin from their full service coffee bar. It's all free and the staff wouldn't take a tip. How pleasant is that?! More

Fast Service I brought in my car, meet with a service advisor, got a rental car and then I was out on my way within 15 min. I brought in my car, meet with a service advisor, got a rental car and then I was out on my way within 15 min. More

Never Disappointed MBOT never disappoints, from the Greeting, to Service and beyond. You know what you're going to get its cut and dry. You're going to get a friendly st MBOT never disappoints, from the Greeting, to Service and beyond. You know what you're going to get its cut and dry. You're going to get a friendly staff, great service, solid advice, and a very well educated and knowledgeable staff with some laughs in between. I have yet to be disappointed. I'm glad we joined this family!!! More

Thank you for helping me The service was completed as requested. I am happy with the result. All associates were very friendly. Thanks for helping me and thanks for the The service was completed as requested. I am happy with the result. All associates were very friendly. Thanks for helping me and thanks for the good service. More

Summary of maintenance visit I rate the process for making appointment and interface with the Service Representative, Dan Willing, as outstanding because of their professional and I rate the process for making appointment and interface with the Service Representative, Dan Willing, as outstanding because of their professional and diplomatic communications with me. Also, the expertise demonstrated by Mr. Willing on describing the corrective actions needed for my mechanical vehicle problems and the details on how they were corrected within the time estimated. All of the personnel I dealt with were truly professional in every respect. More

Detail to perfection is missing in my new car I have worked in Automobile industry and Automobile engineer as Profession My new car missed few quality checks when delivered after detailing I have worked in Automobile industry and Automobile engineer as Profession My new car missed few quality checks when delivered after detailing This could have been handled better and would like to share my Quality check parameters if anyone is interested to listen and most importantly implement and this will go long way as best customer experience . There are different types of buyers and every one wants to get the best of it and important aspect is to understand as what goes in Customer Mind when this big decision of busying Mercedes happens . Those moments needs to be captured and handled carefully without Hurting. I had the great experience working with Brett Tatum and he was the only one who is very helpful No Offense on anyone but it will help if this feedback is taken positively . Regards Raju More