Mercedes-Benz of Tampa

Summary of maintenance visit I rate the process for making appointment and interface with the Service Representative, Dan Willing, as outstanding because of their professional and I rate the process for making appointment and interface with the Service Representative, Dan Willing, as outstanding because of their professional and diplomatic communications with me. Also, the expertise demonstrated by Mr. Willing on describing the corrective actions needed for my mechanical vehicle problems and the details on how they were corrected within the time estimated. All of the personnel I dealt with were truly professional in every respect. More

Detail to perfection is missing in my new car I have worked in Automobile industry and Automobile engineer as Profession My new car missed few quality checks when delivered after detailing I have worked in Automobile industry and Automobile engineer as Profession My new car missed few quality checks when delivered after detailing This could have been handled better and would like to share my Quality check parameters if anyone is interested to listen and most importantly implement and this will go long way as best customer experience . There are different types of buyers and every one wants to get the best of it and important aspect is to understand as what goes in Customer Mind when this big decision of busying Mercedes happens . Those moments needs to be captured and handled carefully without Hurting. I had the great experience working with Brett Tatum and he was the only one who is very helpful No Offense on anyone but it will help if this feedback is taken positively . Regards Raju More

Get your oil changed and get smoothie! Waiting around for an oil change and tires replaced is alway so ch a hassle to ease the burden grab a nice frozen fruit smoothie or espresso and muff Waiting around for an oil change and tires replaced is alway so ch a hassle to ease the burden grab a nice frozen fruit smoothie or espresso and muffin from their full service coffee bar. It's all free and the staff wouldn't take a tip. How pleasant is that?! More

Pleasant experience. They had the car I wanted and made it easy trade in and purchase. I will do business with them again. Hats off to Larry in sales and Jerry in finance. They had the car I wanted and made it easy trade in and purchase. I will do business with them again. Hats off to Larry in sales and Jerry in finance. More

Recall Always pleasure working with Dan Willing. Professional with full explanation.of what needs to be done. Used MB Tampa for over thirty years. Great faci Always pleasure working with Dan Willing. Professional with full explanation.of what needs to be done. Used MB Tampa for over thirty years. Great facility. More

excellent experience My sales rep Simon made my experience easy and simple. It is the second car I got from him as now my wife and I both lease Mercedes from your dealers My sales rep Simon made my experience easy and simple. It is the second car I got from him as now my wife and I both lease Mercedes from your dealership. I don't like the car shopping process, but Simon made it stress and hassle-free. Not only would I use him again, I would feel comfortable recommending him to others. More

RV repair Got us right in and repairs were quick. Comfortable lounge area to wait, but didn't have to wait long. Excellent service. Would highly recommend this Got us right in and repairs were quick. Comfortable lounge area to wait, but didn't have to wait long. Excellent service. Would highly recommend this dealership to anyone. More

Great customer service This has been by far our best experience in all of our vehicle buying history. Mark Gray was professional and easy to deal with, it was also a go This has been by far our best experience in all of our vehicle buying history. Mark Gray was professional and easy to deal with, it was also a good value. I will be in contact with Mark when we are in need of a vehicle. More