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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
March 25, 2016
Best experience! Jonathon Welty is an outstanding representation of Mercedes Benz! He is extremely professional and handled our car buying experience with care and con Jonathon Welty is an outstanding representation of Mercedes Benz! He is extremely professional and handled our car buying experience with care and consideration. He listened to my husband and myself and was able to help us select the perfect car for me. I would highly recommend Jonathon to all our family and friends! He is an outstanding sales representative!!! We had a GREAT car buying experience! More
by Donnelly, Glynis and Kevin
Employees Worked With
Jonathan Welty, Angelo Panico
March 25, 2016
Thank you Mark Sheets & Chris Cooprider! Thank you Mark Sheets for such a wonderful professional experience! I love my new Mercedes and will be back next year to buy a station wagon!!! Jayn Thank you Mark Sheets for such a wonderful professional experience! I love my new Mercedes and will be back next year to buy a station wagon!!! Jayne Toppi More
by jayniemm2000
Verified CustomerEmployees Worked With
Mark Sheets, Chris Cooprider
March 25, 2016
Overall experience was excellent at this dealer I purchased 2014 E350 car from this dealer. My overall experience was excellent. Sales agent completed the transaction as agreed without any issues. I purchased 2014 E350 car from this dealer. My overall experience was excellent. Sales agent completed the transaction as agreed without any issues. Financing was no hassle either. More
by vajiperera
Employees Worked With
Bruno Santelli
March 25, 2016
Rick Greene was a great service rep. As soon as I got to the dealership, Rick was very tentative and was willing to help me through the service process. He assisted me with a loaner vehic As soon as I got to the dealership, Rick was very tentative and was willing to help me through the service process. He assisted me with a loaner vehicle as soon as one came available. I will use Rick for any and all service work now and in the future! More
by R Kemner
Employees Worked With
Rick Greene
March 25, 2016
100 STARS! Mr. Bruno Santelli , Arnold Howard, Angelo Panico I was more than extremely pleased with the customer service the Tampa Mercedes Benz Dealer provided. Mr. Bruno Santelli took the time to provide us w I was more than extremely pleased with the customer service the Tampa Mercedes Benz Dealer provided. Mr. Bruno Santelli took the time to provide us with information about a new vehicle even before stepping foot in the dealership. Upon arrival; my family and I were greeted by Mr. Bruno Santelli and Arnell Howard who were extremely helpful, friendly and knowledgeable about the vehicle that we were interested in. I was very impressed with the staff as not only did they make my car shopping experience comfortable and easy, they went out their way to work around my tight work schedule so that I could drive home that same night in our new car! . They stayed over their work hours so that we could get all the paperwork signed. I was so grateful and pleased at how considerate the staff was. Mr. Angelo went out of his way to complete all the paperwork as smoothly as possible and considering the late hours and our little ones crying, he was uplifting and patient through the whole process. Mr. Bruno Santelli not only provided us with a wonderful experience in purchasing our new car, he also took the time to follow up with us after the purchase. I truly feel that I can just pick up the phone anytime and he will be more than glad to help us with any further questions we have about our new purchase. Mr. Bruno provided us with answers to all of our concerns and I feel my concerns were thoughtfully considered and he was very interested in them. He went above and beyond to make our shopping experience a memorable one. After my experience at the Tampa Mercedes Benz dealer and the follow up obtained by the salesmen that helped my family and I, I can definitely see that customer service is a priority for them, and I definitely feel pleased with our new purchase .All I can really say is that I Highly recommend them to anyone. Best car shopping experience I have had in years! Thank you!!!! More
by Leticia Torres
Employees Worked With
Bruno Santelli, Arnell Howard, Angelo Panico
March 25, 2016
Drive in Service I just want to say that your Service Rep. Mrs. Ellen Tackett is extremely efficient and super. My wife's spare tire valve was defective and she drove I just want to say that your Service Rep. Mrs. Ellen Tackett is extremely efficient and super. My wife's spare tire valve was defective and she drove in to get it looked at and Mrs. Tackett had it repaired in no time. We thought we'd have to make an appointment to have same serviced. No so with Mrs. Tackett. My wife and I love that lady. Great Rep and great service. More
by DWILLIAMS41
Employees Worked With
Ellen Tackett
March 25, 2016
Good value, extra helpful service. Comfortable waiting room; personable staff (Dan W.). Knowledgeable technician (Eric - Sprinter Dept.). Took the time to fully diagnose issues I had. Comfortable waiting room; personable staff (Dan W.). Knowledgeable technician (Eric - Sprinter Dept.). Took the time to fully diagnose issues I had. This is a revision of my previous wrong assumption. More
by ecowhale
Employees Worked With
Dan Willing
March 25, 2016
Great experience! From scheduling, to drop off and pick up everything was smooth and professional with great customer service! Everything was explained a a timeline wa From scheduling, to drop off and pick up everything was smooth and professional with great customer service! Everything was explained a a timeline was given More
by LOUIEFLA
Employees Worked With
Dan Polen
March 25, 2016
Sales person The sales person was very informative and took the necessary time to explain things to me. I did not feel rushed. Also liked the free coffee. The sales person was very informative and took the necessary time to explain things to me. I did not feel rushed. Also liked the free coffee. More
by SCOTDANCERS
Employees Worked With
Darrell Williams
March 25, 2016
Always great service from Dave Z at Mercedes-Benz of Tampa My husband drives a 2008 ML-350, I drive a 2012 ML-350 and we are currently keeping our son's 2007 ML-350 during his deployment as a USAF AC-130 pilot My husband drives a 2008 ML-350, I drive a 2012 ML-350 and we are currently keeping our son's 2007 ML-350 during his deployment as a USAF AC-130 pilot. Our Service Rep. Dave Z is always there for us and when we brought our son's car in last week he was eager to help. The service department found a small leak of transmition fuel and got it fixed in no time. Something our son hasn't had time to do and is very happy to know is now fixed before his return home. Thanks Dave, We really appreciate your help! More
by tomczakng
Employees Worked With
Dave Zupkosky
