
Mercedes-Benz of Tampa
Tampa, FL
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service It was a great experience. Mike is an excellent service advisor; he is very polite and helpful. The price for the service is very reasonable It was a great experience. Mike is an excellent service advisor; he is very polite and helpful. The price for the service is very reasonable More
they we're friendly and very prompt Great customer service. Dan is very cooperative and helpful. Kept me updated on status .... Brett great manager no high pressure very willing to ta Great customer service. Dan is very cooperative and helpful. Kept me updated on status .... Brett great manager no high pressure very willing to take his time!! More
Awesome service! I was responded to promptly, treated with VIP status, and the finance manager gave me exactly what I wanted in a payment!! Wonderful people! I even go I was responded to promptly, treated with VIP status, and the finance manager gave me exactly what I wanted in a payment!! Wonderful people! I even got the color that I wanted in my car!!! Very pleased! More
Excellent Service Very pleased with everything from how I was treated to the timeliness of the repair. The dealership also provided a loaner car for me to use since the Very pleased with everything from how I was treated to the timeliness of the repair. The dealership also provided a loaner car for me to use since they were going to have my vehicle overnight. Both Bob and Bobby were outstanding. More
Great Experience Kevin Cao provided us with the deal we were looking for with no hassles and was honest and straight forward from the very beginning. Big difference fr Kevin Cao provided us with the deal we were looking for with no hassles and was honest and straight forward from the very beginning. Big difference from the local dealerships who over-promised and under-delivered.. His team made sure everything was taken care of and ready at our time of arrival as we drove over 200 miles which was well worth it. Will definitely recommend to anyone looking for a great dealership experience. More
Service My service rep, Ellen Tackett, is the major factor in my rating. She is a jewel. I have worked with her for a number of years and have always found he My service rep, Ellen Tackett, is the major factor in my rating. She is a jewel. I have worked with her for a number of years and have always found her to be a pleasure to work with. More
Great car buying experience Great salesman (Mark Sheets) I contacted them through the website about a specific car. When we came to town he met with us late in the afternoon. He Great salesman (Mark Sheets) I contacted them through the website about a specific car. When we came to town he met with us late in the afternoon. He went over every feature of the car and even explained everything to my daughter so she would understand. I would highly recommend this dealership and Mark!!! If I'm in the market for another Mercedes I will call Mark! More
New car purchase I received excellent customer service when I bought my new Mercedes. My salesman Robert made me enjoy my car buying process. I left feeling confident I received excellent customer service when I bought my new Mercedes. My salesman Robert made me enjoy my car buying process. I left feeling confident with my new car purchase. More
Outstanding Dealership and Personal Service to back it up! It's nice when you bring your car in for service and you are greeted promptly without waiting! The service department took my car in despite that I w It's nice when you bring your car in for service and you are greeted promptly without waiting! The service department took my car in despite that I was an hour early. Within an hour and a half my service was done. Rick provided a complete explanation of the service that was performed and then I was on my way.- While I was waiting for the car I was able to relax in the lounge that had a real snack/coffee service similar to being at say a Starbucks. It was delightful! While at the dealership I was greeted by other employees and was asked how I was and they showed a legitimate concern on how I was feeling and wanted to know what work was being performed on my car. They really cared! What a great Dealership! More
Best customer service my experience have been superb. Aaron have gone out of his way to assist and provide me with the vehicle I wanted. Since the 1st day I arrive at the my experience have been superb. Aaron have gone out of his way to assist and provide me with the vehicle I wanted. Since the 1st day I arrive at the dealership to the date I got my car Aaron has been truly a professional. I will defenetely recommend him. More