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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
March 22, 2016
Quick and easy Saturday morning appointment. Ellen assured it take less than an hour and a half. The service took 1.4 hours and my car was fully detailed in enough Saturday morning appointment. Ellen assured it take less than an hour and a half. The service took 1.4 hours and my car was fully detailed in enough time to make it to my next appointment. More
by MSN72
Verified CustomerEmployees Worked With
Ellen Tackett
March 22, 2016
Finance made pleasant I want to thank Adil (Adam) personally for taking the time and personal touch in making my car buying experience pleasant and smooth. He made getting I want to thank Adil (Adam) personally for taking the time and personal touch in making my car buying experience pleasant and smooth. He made getting out of my BMW and in a Mercedes seamless and what appeared to be effortless. I have leased many cars throughout my life but this experience was unique, simple, and pleasant. Thank you so much for your time and expertise. Kathy Kayton More
by K. Kayton
Employees Worked With
Adil (Adam) Zidouhia, Noah Rais
March 21, 2016
Great Dealership and Staff The whole team at Mercedes Benz of Tampa was great. They were very informative and courteous. I would highly recommend this dealership and it's staf The whole team at Mercedes Benz of Tampa was great. They were very informative and courteous. I would highly recommend this dealership and it's staff. More
by MICHAEL.BROWN
Employees Worked With
Jerry Cardine, Aaron Bartlett
March 21, 2016
Great experience! I highly recommend MB of Tampa. This dealer provides a very professional and, at the same time, friendly and courteous service that makes all the diff I highly recommend MB of Tampa. This dealer provides a very professional and, at the same time, friendly and courteous service that makes all the difference in the vehicle purchase experience. I am very satisfied with my purchase. More
by MF
Employees Worked With
Mark Gray
March 21, 2016
Good service. I live very far from the dealership and my appt was on time. Only 1 hr 30 min. and I was out of there in plenty of time to get home before traffic got I live very far from the dealership and my appt was on time. Only 1 hr 30 min. and I was out of there in plenty of time to get home before traffic got bad. I was informed that the Mercedes Benz service certificate was no accepted at this dealership, but my service person accepted it since it was my first time. I was very pleased. I might have to find another dealership that would accept my Mercedes Benz service certificate. That would be my only regret. Service was great. More
by mercia6332
Employees Worked With
David Vaughan
March 21, 2016
Excellent I am extremely impressed with the overall process of leasing my new vehicle with MB of Tampa Bay. I highly recommend this dealership - I have never e I am extremely impressed with the overall process of leasing my new vehicle with MB of Tampa Bay. I highly recommend this dealership - I have never experienced such a pleasant experience when it comes to buying/leasing a vehicle. Everyone, from the dealer to the finance manager, has been extremely helpful, courteous, and "not pushy." More
by TiffanyKraft
Employees Worked With
Jaleel Khan, Lea Beckley, David Dobin, Angelo Panico
March 21, 2016
Integrity and outstanding service won my business! I have owned several BMW's and was considering whether or not to make the move to Mercedes. I started looking online and was connected to Chad Close. I have owned several BMW's and was considering whether or not to make the move to Mercedes. I started looking online and was connected to Chad Close. He was professional and helpful, never pushy. Most importantly he made it clear that he wanted to earn my business and he did. He conducted himself with tremendous honesty and demonstrated that I would be a valued customer. I had not intended on buying as quickly as I did, but Chad made the process so simple and transparent for me, there was no way to leave without a brand new Mercedes. Chad truly went above and beyond to make me happy! Coop made the financial process equally as open and simple. And his sense of humor was refreshing for a numbers guy ;) I highly recommend Mercedes Benz of Tampa Bay, Chad and Coop. More
by stacyjhowell
Employees Worked With
Chad Close, Chris Cooprider
March 21, 2016
Great service My service was timely and well done. My appointment was made for the time that I requested. The service was prompt and complete. My service representa My service was timely and well done. My appointment was made for the time that I requested. The service was prompt and complete. My service representative was very helpful. More
by happymercedesE250
Employees Worked With
Eric Gonzalez
March 21, 2016
Not bad for first service - but, some room for improvement My experience was somewhat less than fully satisfied due a some communication issues/mistakes with my service representative. Time sensitive communica My experience was somewhat less than fully satisfied due a some communication issues/mistakes with my service representative. Time sensitive communications were NOT received. Survive representative used an incorrect email address. At the end of the day, and as a result of not receiving info on how customer could contact Michelin, the customer bit the bullet and purchased a brand new tire. I was just frustrated as I was unable to contact tire manufacturer. Mercedes held the position that damage was due to a pothole -- yet no other damage to wheel to confirm their conclusion was visible. A mysterious bubble. I questioned a manufacturing defect - but was quickly suppressed. Not possible was their conclusion. So with a brand new tire with 9000 miles on it in my trunk, my plan is to find some time to gain some forensic analysis. No scrapes on the side wall, no scratches on wheel - yet Tampa Bay Mercedes rules - pot hole damage. I am an engineer - I just do not see how they could conclude that the tire would not be replaces or at least, a fair 9000 mile pro-rated cost to replace the tire. More
by duke1usmc
Employees Worked With
Ellen Tackett
March 21, 2016
great no problems in and out no problem great Excellent Good better Bobby King was very helpful fix the vehicle he was pleasant would go back again no problems in and out no problem great Excellent Good better Bobby King was very helpful fix the vehicle he was pleasant would go back again More
by JULIANUPS
Employees Worked With
Bobby King
