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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
March 21, 2016
Lease Professional sales, finance, and concierge team very welcoming, knowledgeable about their product, Mercedes - Benz. My first Mercedes I test drove a Professional sales, finance, and concierge team very welcoming, knowledgeable about their product, Mercedes - Benz. My first Mercedes I test drove and leased. I was hooked. Quality, knowledge, and care won me over. Refined refreshed car buying experience! More
by E.TAKACS
Verified CustomerEmployees Worked With
Adil (Adam) Zidouhia, Noah Rais, Mary Johnson, Chris Cooprider, Grace Imeh
March 20, 2016
Exceptional Service Always treated like a VIP for my car needs. Car problems are remedied and then the car is washed. Then I can drive home in a clean car with confidence Always treated like a VIP for my car needs. Car problems are remedied and then the car is washed. Then I can drive home in a clean car with confidence that that I will arrive safely. More
by Sunshine
Employees Worked With
Jaleel Khan
March 19, 2016
Great customer Service We received great service from the moment we arrived. The staff was very nice and friendly and answered all our questions. Definitely will recommend We received great service from the moment we arrived. The staff was very nice and friendly and answered all our questions. Definitely will recommend them to all my friends and family. More
by GALINDO7515
Employees Worked With
Julian Burt, Chad Close, Jerry Cardine
March 19, 2016
Excellent Service Mercedes Benz of Tampa provided incredible customer service and made the car buying experience easy and pleasant. Main Sheets, the sales consultant, w Mercedes Benz of Tampa provided incredible customer service and made the car buying experience easy and pleasant. Main Sheets, the sales consultant, was particularly helpful and easy to work with. He was friendly,wasn't pushy and was quick to answer questions and concerns. Thank you Marc and all members of the Metcedes Benz of Tampa team members! More
by Mbowman86
Employees Worked With
Adil (Adam) Zidouhia, Mark Sheets
March 18, 2016
Outstanding service This was by far the best service experience I have had. I have owned 8 Mercedes and Bob Net, service advisor, was amazing. A true asset to Mercedes. This was by far the best service experience I have had. I have owned 8 Mercedes and Bob Net, service advisor, was amazing. A true asset to Mercedes. More
by Michaelkraft@verizon.net
Employees Worked With
Bob Net
March 18, 2016
Brakes Hello, I recently had my brakes changed and rotors worked on. The Team did a nice job. I was able to work and enjoy some breakfast while there. Hello, I recently had my brakes changed and rotors worked on. The Team did a nice job. I was able to work and enjoy some breakfast while there. The facility is very comfy. I also enjoyed the showroom. As usual, I think the MB part prices are just high, I know its a highly engineered car, but still :). $1200 for brakes and rotors is a lot no matter how you slice it. I brought it to the Service center for the good work and service I get. Yes you can send me coupons. Bob Net did a very professional job! Cheers to MB. More
by RICHDIIORIO
Employees Worked With
Bob Net
March 18, 2016
Perfection Everyone at this dealership was pleasant. The service writer was, and always has been, super efficient and friendly. My only complaint is the charge Everyone at this dealership was pleasant. The service writer was, and always has been, super efficient and friendly. My only complaint is the charge added to the service bill for "shop supplies." I realize this is almost universally applied by all dealerships; however, we all know that this is just a profit item which bears little relationship to the shop supplies actually used. Always leaves a bad taste in my mouth. More
by Jim in Brooksville
Employees Worked With
Rick Greene
March 18, 2016
Hassle free car experience I spent the past couple of months looking for the "right" car. Every dealership I went to I felt pressured by a sales person, trying convince me as t I spent the past couple of months looking for the "right" car. Every dealership I went to I felt pressured by a sales person, trying convince me as to why this car was the best. I couldn't even stand outside and look at the cars without someone hounding me. That all changed when I stepped foot on to the Mercedes lot in Tampa. I got a chance to look at the cars before someone greeted me. It was a kind young lady who invited me inside and introduced me to an associate who walked me through their inventory. His name was Amaury. He simply showed me what they had, told me the features of each car and let me drive all the cars I wanted. He never once pressured me or got frustrated with my indecisiveness. I drove the CLA 250 and the GLA 250. I felt like both were out of my price range. I knew which one I liked more but told him I'd have to think about it and left. I spent the next couple of days looking at other cars but ended back at the Mercedes dealership. I was immediately welcomed by a different person who remembered me and the sales associate I was dealing with. I ended up getting the GLA 250 that day and know I got a great deal. They spent time working with my budget and making it work. I don't feel gypped or taken advantage of in anyway. Two of the other managers, Tom and Coop in finance are absolutely awesome too! I met many people including the general manger who all were friendly, and very accommodating. Another gentleman named Chris showed me how to use the car once I bought it. It may seem like common sense but it has a lot of features to take advantage of! It was nice having someone to point everything out. If you're looking for a car, don't let the fancy Mercedes sign scare you away. They will work with you and you too can get the car you've always wanted. More
by BB's owner
Employees Worked With
Tom Fallon, Chris Cooprider, Chris Copestick, Amaury Alvarez
March 17, 2016
As always, excellant & trustworthy service Dan Willing has been our service advisor since our first Mercedes in 1984. I've always found him to be honest, straightforward and trustworthy in his Dan Willing has been our service advisor since our first Mercedes in 1984. I've always found him to be honest, straightforward and trustworthy in his recommendations. More
by LEF
Employees Worked With
Dan Willing
March 17, 2016
Top-notch organization I recently bough a CPO Mercedes at a different dealer. I was dissatisfied with the service there so I tried MBOT. My experience was excellent. Eric Go I recently bough a CPO Mercedes at a different dealer. I was dissatisfied with the service there so I tried MBOT. My experience was excellent. Eric Gonzalez is responsive, knowledgeable, and very accommodating. Not only did they take care of the problem the other dealership could not, they also fixed A problem that the other dealership had caused. I was kept informed of the progress of my car and given a very nice loaner for the duration. I also purchased an accessory from the parts department. It arrived in two days. I will definitely return, both for service and for future purchases! More
by JWCORINIS
Employees Worked With
Steve - parts, Eric Gonzalez
