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Mercedes-Benz of Tampa
Tampa, FL
3,442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,442 reviews
March 18, 2016
Outstanding service This was by far the best service experience I have had. I have owned 8 Mercedes and Bob Net, service advisor, was amazing. A true asset to Mercedes. This was by far the best service experience I have had. I have owned 8 Mercedes and Bob Net, service advisor, was amazing. A true asset to Mercedes. More
by Michaelkraft@verizon.net
Verified CustomerEmployees Worked With
Bob Net
March 18, 2016
Brakes Hello, I recently had my brakes changed and rotors worked on. The Team did a nice job. I was able to work and enjoy some breakfast while there. Hello, I recently had my brakes changed and rotors worked on. The Team did a nice job. I was able to work and enjoy some breakfast while there. The facility is very comfy. I also enjoyed the showroom. As usual, I think the MB part prices are just high, I know its a highly engineered car, but still :). $1200 for brakes and rotors is a lot no matter how you slice it. I brought it to the Service center for the good work and service I get. Yes you can send me coupons. Bob Net did a very professional job! Cheers to MB. More
by RICHDIIORIO
Employees Worked With
Bob Net
March 17, 2016
Review Larry our sale person was very helpful We had a very good experience with him and dealer ship We are going to buy the second car from him soon Larry our sale person was very helpful We had a very good experience with him and dealer ship We are going to buy the second car from him soon More
by sohail_k2000
Employees Worked With
Adil (Adam) Zidouhia, Ron Wordon, Larry Pfingsten
March 17, 2016
First class service I was referred to Mercedes Benz of Tampa by a friend, and to ask Brett . He turned me over to Robert.. It was first class advice from the test drive t I was referred to Mercedes Benz of Tampa by a friend, and to ask Brett . He turned me over to Robert.. It was first class advice from the test drive to financing to the concierge to the service department. I was highly impressed. More
by troy13
Employees Worked With
Adil (Adam) Zidouhia, Robert Weisgal, Brett Tatum
March 17, 2016
Amazing courteous staff. Took the time to find me the best deal. My second car from this dealership. Awesome staff. Anyone I know who is in the market for a courteous staff. Took the time to find me the best deal. My second car from this dealership. Awesome staff. Anyone I know who is in the market for a Mercedes. I will send them here. More
by antmanrn14
Employees Worked With
Simon Tickett, Darrell Williams, Jerry Cardine, Adil (Adam) Zidouhia
March 17, 2016
Not happy with condition of my car after service performed! My car was in for window tints & a rear spoiler installation on March 15, 2916. The drop off process went smoothly although there were MANY vehicles b My car was in for window tints & a rear spoiler installation on March 15, 2916. The drop off process went smoothly although there were MANY vehicles being dropped off, making it a little overwhelming. I was pleased however that I was given a loaner car since the service would take all day. Picking up my car the next day went fairly easy however I WAS NOT AT ALL PLEASED WITH THE CONDITION OF MY CAR. I was under the impression my car would be washed & interior cleaned during all service visits, as I'm accustomed to & expected from any luxury car dealership. I was told by my service rep that there would be a tape/sticker placed on all 4 power window controls to remind & prevent me from opening all windows for 2 days after the tinting. Stickers were not on any window controls! Also, my car's exterior was very dirty & it wasn't washed. I had it washed the day before I took it in but after my service, it was extremely dirty. The interior hadn't been cleaned either. I drove off the service lot without reporting my complaints right then because the pick up process seemed a little rushed with all the customers & cars lined up there waiting to get out, so I gave my car a quick glance & drove off. I didn't think that I would need to check my car so thoroughly because it was being serviced at a luxury Mercedes Benz dealership. When I got home to check my car in full sun, I noticed how dirty it was but waited until the next day (3/16/16) to call because the service department had already closed. Also today, when my mother got in the front passenger seat, she discovered scratches on that door handle. Upon further inspection, I found a few other scratches on the back door, and on rear of my car. I'm guessing this was done by employees while windows were being tinted, maybe while cutting film with the razor or when the spoiler was being attached. There was also something like glue on the trunk in several places which is probably the substance that was used to attach the spoiler. Since I park my car in my garage & have driven it a few times since purchase, I know the scratches could not have been done anywhere else but at the dealer's. I WAS PLEASED WITH MY PURCHASE EXPERIENCE & WITH THE SALES & FINANCE STAFF, BUT ONCE I BOUGHT THE CAR, I FELT THAT I WASN'T TREATED WITH THE SAME IMPORTANCE & COURTESY AS BEFORE DURING MY SERVICE. I'M REALLY DISAPPOINTED IN THE SERVICE I RECEIVED & THE CONDITION OF MY BRAND NEW CAR AFTER IT WAS SERVICED. I REALLY EXPECTED MUCH MORE FROM A LUXURY CAR DEALERSHIP LIKE MERCEDES BENZ OF TAMPA. More
by CYNGAR1954
Employees Worked With
Fernando Muniz
March 17, 2016
Not happy I took my Mercedes E350 2013 to the dealer for service and I had a small complain of clicking noise when I turn the steering in the morning the servic I took my Mercedes E350 2013 to the dealer for service and I had a small complain of clicking noise when I turn the steering in the morning the service department get the vehicle overnight to inspect it in the morning. I picked up my Mercedes after 2 days the noise was gone but the car start to drift to the right and took it back to the dealer they kept it overnight four wheel alignment and I got it back assuring that everything was done and the lineman was corrected. I drove the vehicle and still have the same problem. Now I have to take it back for the third time. More
by wghattas
Employees Worked With
Darrell Williams
March 17, 2016
As always, excellant & trustworthy service Dan Willing has been our service advisor since our first Mercedes in 1984. I've always found him to be honest, straightforward and trustworthy in his Dan Willing has been our service advisor since our first Mercedes in 1984. I've always found him to be honest, straightforward and trustworthy in his recommendations. More
by LEF
Employees Worked With
Dan Willing
March 17, 2016
Top-notch organization I recently bough a CPO Mercedes at a different dealer. I was dissatisfied with the service there so I tried MBOT. My experience was excellent. Eric Go I recently bough a CPO Mercedes at a different dealer. I was dissatisfied with the service there so I tried MBOT. My experience was excellent. Eric Gonzalez is responsive, knowledgeable, and very accommodating. Not only did they take care of the problem the other dealership could not, they also fixed A problem that the other dealership had caused. I was kept informed of the progress of my car and given a very nice loaner for the duration. I also purchased an accessory from the parts department. It arrived in two days. I will definitely return, both for service and for future purchases! More
by JWCORINIS
Employees Worked With
Steve - parts, Eric Gonzalez
March 17, 2016
Great MBOT Team I have worked with Cary and Ellen the last six years and they represent the brand well. They are both knowledgable and professional in there area's. I I have worked with Cary and Ellen the last six years and they represent the brand well. They are both knowledgable and professional in there area's. I recently leased my 2nd car from Cary after buying a CPO the first time around and he works hard and is a pleasure to work with. Ellen takes care of business on the service side. Jason More
by JASONLUDWIG
Employees Worked With
Cary Jedlovec, Ellen Tackett, Angelo Panico
