
Mercedes-Benz of Tampa
Tampa, FL
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Fixed Correctly the First Time I would like to recognize Mr. Bob Net, service advisor, at MB of Tampa Bay for exceptional service associated with our most recent visit to the deal I would like to recognize Mr. Bob Net, service advisor, at MB of Tampa Bay for exceptional service associated with our most recent visit to the dealership. He is a stalwart and with his maintenance team quickly assessed a resolved complex problem to get me back on the road in no time. Really impressed. HE was candid yet friendly with an approach that ensured reinforced a great owner experience with Mercedes. More
Wonderful This is the best experience I have ever had leasing a car I would recommend this dealership at all towns. Wonderful Dealership love them! Thank you This is the best experience I have ever had leasing a car I would recommend this dealership at all towns. Wonderful Dealership love them! Thank you, VeAnn Shea More
bad experience for new 2016 E250 with 10000 miles Had the car in shop 3 times for promised detailed wax job that still never happened. 10000 miles check up ,already had to have another dealer fill up Had the car in shop 3 times for promised detailed wax job that still never happened. 10000 miles check up ,already had to have another dealer fill up diesel emissions liquid, not only charged again since it was full. They said a rear wheel alighment on new car for over $ 200 More
Nothing was done right I take my car in service I had a broken mirror that was fixed there was a shake in my car they told me it's because of the aftermarket rotors and bra I take my car in service I had a broken mirror that was fixed there was a shake in my car they told me it's because of the aftermarket rotors and brakes I told him go ahead and change them everything they did My car is shaking worse than before they're squeaking noise coming out The new brakes it's a lot worse than before More
Another awesome ride from MB of Tampa Vito was very professional as always. When I first saw the car he wanted me to see, I was not so sure about the wheels but Vito assured me that the w Vito was very professional as always. When I first saw the car he wanted me to see, I was not so sure about the wheels but Vito assured me that the wheels were the latest and really set off the car, and he was right. I've received several compliments on the car, especially the wheels (Vito knows his customers) This is my 6th Benz from MB of Tampa and I've never been disappointed with the level of professionalism from the sales department, management, service and finance. More
Wind noise by the dash and windshield Brought the car into service -- Also for the detail shop to remove blue jean staining on light leather front seats Bobby King took care of it He had Brought the car into service -- Also for the detail shop to remove blue jean staining on light leather front seats Bobby King took care of it He had the service tech drive the car to identify the noise All issues resolved in a timely manner Thank you Bobby! More
Service Appointment Once again, my service issues were covered excellently by Mike Nankovitch. I've always received better than expected responses from him and once again Once again, my service issues were covered excellently by Mike Nankovitch. I've always received better than expected responses from him and once again this was. The techs found and fixed a couple of items that I was not aware of, as well as a couple that were the reason for the service stop. There was no haggling with my warranty to have those unexpected items covered, so I was in and out with minimal time and waiting. I really appreciate having Mike look out for my wife's car. Brian Lambert More
Service Appointment My tire went flat last week...roadside came out and in the morning I called Ellen Tackett to see if I could come in to get a new tire. She said come My tire went flat last week...roadside came out and in the morning I called Ellen Tackett to see if I could come in to get a new tire. She said come in right now...she is easy to deal with and makes it so easy to have my car serviced. She was the very first person I met at the dealership in 2010 and would highly recommend her! She is excellent A++++++++ More
New Car Purchase and Delivery Your entire team has been so enjoyable to work with. A special thanks to Mary Johnson, Justin Ritter and Jared White. Tops in my book. Your entire team has been so enjoyable to work with. A special thanks to Mary Johnson, Justin Ritter and Jared White. Tops in my book. More
Service Experience This dealership was clean and everyone courteous. They will take care of you and you won't sit there all day unless you chose too. This dealership was clean and everyone courteous. They will take care of you and you won't sit there all day unless you chose too. More