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Mercedes-Benz of Tampa
Tampa, FL
3,440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,440 reviews
March 10, 2016
Depleted car battery from leaving lights on Superb, painless, and quick service was provided after calling the service center. The Smart car has a unique way of accessing the battery and specia Superb, painless, and quick service was provided after calling the service center. The Smart car has a unique way of accessing the battery and special procedure you must follow to jump start the battery. Ivan was very helpful, explaining to my wife how to jump start the car in the event it happens again. More
by ED.CLARK
Verified CustomerEmployees Worked With
Ivan - Mercedes Roadside Service
March 10, 2016
KUDOS!!!! Thank you to our service advisor for CONTINUOUS outstanding professional customer service and to insure our SUV has met MB standards. Kudos! Thanks to Thank you to our service advisor for CONTINUOUS outstanding professional customer service and to insure our SUV has met MB standards. Kudos! Thanks to the maintenance crew too! More
by RANVCNJAN3
Employees Worked With
Mike Nankovitch
March 10, 2016
Great! Great! experience of dyo service Absolutely great customer service! The team there at the Mercedes Benz dealership is always so professional an courteous, the grounds and the interior Absolutely great customer service! The team there at the Mercedes Benz dealership is always so professional an courteous, the grounds and the interior waiting area are always kept in a pristine condition! It's just a pleasure coming in! More
by SULLIVAN310
Employees Worked With
Mike Nankovitch
March 10, 2016
Excellent service I will continue to take my Benz here for service. I trust them with my car and the courtesy wash after is a definite plus! I will continue to take my Benz here for service. I trust them with my car and the courtesy wash after is a definite plus! More
by EVCLS550
Employees Worked With
Darrell Williams
March 10, 2016
High Quality Service and Professionalism Working with Tom Franki has been a pleasure and he found me the perfect Mercedes that I was looking for. He provided professional and quick service i Working with Tom Franki has been a pleasure and he found me the perfect Mercedes that I was looking for. He provided professional and quick service in the process of trading in the older SL and purchasing the 2014 SLK250. Please pass my appreciation on to Tom. Toni Armstrong More
by ARMSTRONG610
Employees Worked With
Thomas Franki
March 10, 2016
Still a Happy customer Even though I gave three stars I still love the dealership and the service center. I gave a three because my issue is still not resolved. The vehicle Even though I gave three stars I still love the dealership and the service center. I gave a three because my issue is still not resolved. The vehicle still have the rattling noise in the rear. But when I advisor he simply advise me to bring it back in. In the past if the problem diagnosis will take some time they place you in a loaner. My advisor is always friendly, helpful and goes above and behind to ensure that I am taken care of while keeping me informed every step of the way. The dealership and company in general value the time of their customers. But I just want the noise to go away and my ride to be enjoyable. More
by shane76walton
Employees Worked With
Jaleel Khan
March 10, 2016
Great Job. No fuss buying experience Great customer service. Good listeners. It took less than one hour to work with Mark Sheets on vehicle location, price negotiation, and paperwork su Great customer service. Good listeners. It took less than one hour to work with Mark Sheets on vehicle location, price negotiation, and paperwork submission. That's a record for me and speaks to the confidence that this dealership has regarding their staff's product knowledge and the deals that they are able to make. In the end, I countered the offer once, received a response in about 5 minutes, and shook hands. The price I paid was a little below fair market for my model and I was entirely pleased. I will most certainly be back when it's time for a new vehicle. More
by ROYAZEX
Employees Worked With
Mark Sheets
March 09, 2016
GREAT people! My service rep David Zupkosky is the best! Whenever I need to take my beautiful CLS550 Dave Z. my man is always courteous. I even have his mobile numb My service rep David Zupkosky is the best! Whenever I need to take my beautiful CLS550 Dave Z. my man is always courteous. I even have his mobile number so I can call him directly with any issues I may have. As a matter of fact my CLS is in the shop and Dave Z. has been great in communicating with me on the progress of the repairs. I definitely will continue going to Mercedes Benz of Tampa. By the way I love the free smoothies and coffee and I forgot the car wash are at no charge. AAA service at Mercedes Benz of Tampa. Great job Dave More
by estim10
Employees Worked With
Dave Zupkosky
March 09, 2016
Friendly People I wrote a review on my service rep Dave Zupkosky for such great service they provide. But I also wanted to include on how friendly your other reps are I wrote a review on my service rep Dave Zupkosky for such great service they provide. But I also wanted to include on how friendly your other reps are. These guys make me feel like we've been friends for a long time. They always greet me with a friendly smile. Thanks Darrell Williams & Bob Net More
by estim10
Employees Worked With
Darrell Williams, Bob Net
March 09, 2016
Dave Zupkosky is awesome. Always have a great experience. David Zupkosky is awesome. You are lucky to have this representative. I have been working with Dave for over six years and every time I bring my car David Zupkosky is awesome. You are lucky to have this representative. I have been working with Dave for over six years and every time I bring my car or truck I have to say he has been exceptional. More
by psorezza
Employees Worked With
David Zupkosky (Excellent)
