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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 03, 2016
Lamar was great!! Lamar was both professional and patient throughout my entire transaction. He was insightful in giving me the information necessary to make the right d Lamar was both professional and patient throughout my entire transaction. He was insightful in giving me the information necessary to make the right decision for me and my family. He was thoughtful enough to recognize the importance of making my family feel comfortable and welcomed as a part of this purchasing decision. In closing thank you Lamar for making this a great experience and just as important we are thrilled with our new vehicle. More
by KEVIN.A.MOORE
Verified CustomerEmployees Worked With
Lamar Lewis
March 03, 2016
Quick and efficient My experience at the service center has always been wonderful. I have been treated very professionally and the work is been done quickly efficiently My experience at the service center has always been wonderful. I have been treated very professionally and the work is been done quickly efficiently. I was treated friendly and fairly . More
by KROBB0
Employees Worked With
Dave Zupkosky, Lamar Lewis, Rick Acosta
March 03, 2016
Wonderful Thank you. Best experience ever. Mr. Greene is the man. Quick and painless. They also washed my car very prompt service definitely will go back Thank you. Best experience ever. Mr. Greene is the man. Quick and painless. They also washed my car very prompt service definitely will go back More
by GOBOXSTER
Employees Worked With
Rick Greene
March 03, 2016
Great People Just great people to work with, and the services they provide are "outstanding". Just used their airport shuttle service and everything went very smo Just great people to work with, and the services they provide are "outstanding". Just used their airport shuttle service and everything went very smoothly. The new car manager (Tom) was a man of his word and treated us like we were family. My last purchase was from Lokey and believe me there is no comparison with the level of service and price comparison. The delivery service was outstanding and very easy learn the various features of the vehicle. We are so happy that we decided to do business with Tampa Mercedes. Good Guys and Great Service. More
by dtroyak
Employees Worked With
Thomas Franki, Jared White, Aaron Bartlett, Tom Fallon, Chris Copestick
March 03, 2016
In/out perfect everytime Mercedes of Tampa Bay is exceptional in every aspect but Service really is heads above all. Ellen Tackett in particular. Great attention to detail! Mercedes of Tampa Bay is exceptional in every aspect but Service really is heads above all. Ellen Tackett in particular. Great attention to detail! Great resource for resolving issues when they do arise. Really cares about quality of work performed. More
by TOM27
Employees Worked With
Ellen Tackett, Mark Gray
March 03, 2016
Car Wash Let me recount the wonderful experience I had when I stopped at Mercedes-Benz of Tampa for a free car wash on my way home today. A lovely girl named Let me recount the wonderful experience I had when I stopped at Mercedes-Benz of Tampa for a free car wash on my way home today. A lovely girl named Victoria greeted me with a welcoming smile, gave me a valet stub and told me I could relax or watch television inside while my car was getting washed. I went inside and stopped at their complimentary coffee bar, which is efficiently staffed by a friendly group of autistic people. While I sipped my coffee, I was perusing the new showroom cars and a familiar face saw me and waved. As he approached I recognized him, Joey Helenek, who had been my wonderful and patient concierge on the day I got my new car months earlier. Amazingly, Joey remembered my name which reminded me how important great customer service can be. It really made me feel like a VIP. Joey was so friendly and made me feel comfortable, almost like a family member. We had a very pleasant chat and he reminded me of a few tips that would make my driving experience even more enjoyable. He gave me his card and said to call him anytime at all to answer questions or to get help. This is the most beautiful, accommodating and friendly dealership I've ever used. Not only do I love driving my beautiful car, my experience with everyone at Mercedes-Benz of Tampa has been nothing short of exemplary. I will not hesitate to recommend this dealership to friends and family and I'll let tell them that they will love being a customer there as much as I have. Sincerely, Happy Customer More
by Sky Girl
Employees Worked With
Victoria - valet in service department, Dave Zupkosky, Joey Helenek, Brett Tatum, Cody Raza
March 03, 2016
Very good-was in and out quickly Dealership overall is awesome! I have not encountered one person who was not engaged or helpful! It is a pleasure to be a part of the Mer else's Famil Dealership overall is awesome! I have not encountered one person who was not engaged or helpful! It is a pleasure to be a part of the Mer else's Family! More
by PHAGMANN
Employees Worked With
Dan Polen
March 02, 2016
Best experience I have been to a lot of dealerships and this one has been my best experience thus far. The team over MBOFTAMPA stood above the rest. Great job from be I have been to a lot of dealerships and this one has been my best experience thus far. The team over MBOFTAMPA stood above the rest. Great job from beginning to end. Such an awesome experience. More
by Jacob
Employees Worked With
Sales-Asma , Jerry Cardine, Angelo Panico, Brett Tatum
March 02, 2016
20m maint very good mike was excellent he knows his stuff he kept me posted . Jackie is a valuable credit to the organation.she's always smiling &knows her stuff mike was excellent he knows his stuff he kept me posted . Jackie is a valuable credit to the organation.she's always smiling &knows her stuff More
by GLMINIATI
Employees Worked With
Jackie Catania, Mike Nankovitch
March 02, 2016
Hopefully just a fluke Starting off I test drove a car that had features that mine didn't so I was thinking it was the same car until I drove home and tried to reverse and n Starting off I test drove a car that had features that mine didn't so I was thinking it was the same car until I drove home and tried to reverse and noticed I didn't have a back up camera. Secondly we negotiated that I would pay 500 down and have. A total payment of 500 with every thing included when I talk to the business manager it came out to be 560 a month until I had to put down 2000 dollars. Also I was told that I could bring a posts ayes check for the down payment. I get call almost at 10pm asking for the down payment that night and I could come by and drop of a check at 10 pm in Tampa when I live in Riverview. The was told that I would just get the deal reversed since I didn't have the money on hand. Minutes later get told that it would be okay and bring in a check in the morning. Hopefully this is no way how the dealership operates daily business. If it is the usual customer service like this I will gladly go back to BMW. More
by PACEDFITNESSLLC
Employees Worked With
Jerry Cardine
