
Mercedes-Benz of Tampa
Tampa, FL
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Hopefully just a fluke Starting off I test drove a car that had features that mine didn't so I was thinking it was the same car until I drove home and tried to reverse and n Starting off I test drove a car that had features that mine didn't so I was thinking it was the same car until I drove home and tried to reverse and noticed I didn't have a back up camera. Secondly we negotiated that I would pay 500 down and have. A total payment of 500 with every thing included when I talk to the business manager it came out to be 560 a month until I had to put down 2000 dollars. Also I was told that I could bring a posts ayes check for the down payment. I get call almost at 10pm asking for the down payment that night and I could come by and drop of a check at 10 pm in Tampa when I live in Riverview. The was told that I would just get the deal reversed since I didn't have the money on hand. Minutes later get told that it would be okay and bring in a check in the morning. Hopefully this is no way how the dealership operates daily business. If it is the usual customer service like this I will gladly go back to BMW. More
deb' mercedes Excellence is the key in any type of sales. Everyone I worked with on my deal made me feel like I was very important to them and worked toward a seaml Excellence is the key in any type of sales. Everyone I worked with on my deal made me feel like I was very important to them and worked toward a seamless deal. That is hard to do unless you work with and maintain excellent standards. 5 stars for everyone. More
Awesome My service agents was Dustin. He was on top of everything. Really a professional guy. Very friendly. I'm so happy for by my car in that dealer. They a My service agents was Dustin. He was on top of everything. Really a professional guy. Very friendly. I'm so happy for by my car in that dealer. They are the best More
Professional, courteous & friendly The people that I interacted with at Mercedes-Benz of Tampa welcomed me to the Mercedes family. My representative was very knowledgeable, took the tim The people that I interacted with at Mercedes-Benz of Tampa welcomed me to the Mercedes family. My representative was very knowledgeable, took the time to show me vehicles, listened actively to what I was looking for and brought in a vehicle that met my specific requirements. Once I experienced it, we worked on a deal that was agreeable to me, and I drove off with my dream car. I'm super stoked about my car and look forward to utilizing the dealership for service and future sales. More
Tire issues Awesome service by Jaleel Khan. I came there after very low tire pressure.I thought it was a flat. Jaleel ensured me he would do everything to see if Awesome service by Jaleel Khan. I came there after very low tire pressure.I thought it was a flat. Jaleel ensured me he would do everything to see if I had a flat. I went to work happy that my car was well taken care of and spotless. More
10000 miles service Jaleel is professional, friendly and knowledgeable. He listened and updated us of service completion. He took time and made recommendations. We love t Jaleel is professional, friendly and knowledgeable. He listened and updated us of service completion. He took time and made recommendations. We love the idea of coffee/snack shop in supporting autism. Nice waiting area and merchandise store. More

SKIP AUTONATION, GO DIRECTLY TO MERCEDES TAMPA ON DALE MABRY I can't say enough about Kevin Cao and his management team at Mercedes Tampa. After a horrible experience the day prior at Autonation Mercedes, Kevin I can't say enough about Kevin Cao and his management team at Mercedes Tampa. After a horrible experience the day prior at Autonation Mercedes, Kevin restored my faith in the car buying process. There are not enough adjectives to describe Kevin: Professional, Courteous, Understanding, Not Pushy, Informative. Unlike Autonation (which includes Mercedes and Lexus), Mercedes of Tampa on Dale Mabry does not add ridiculous add-ons to inflate the price nor under value your trade. Kevin and the entire team at Mercedes of Tampa on Dale Mabry has earned my business, not only now, but in the future. I highly recommend that if you are searching for a new luxury car or suv, contact Kevin Cao. More
Airport Parking Service I would not recommend this service. I called the dealership as soon as I landed and it was an hour before I was picked up after 2 additional calls bet I would not recommend this service. I called the dealership as soon as I landed and it was an hour before I was picked up after 2 additional calls between myself and the driver. Waited another 15 mins at the dealership to get my vehicle and it was not cleaned which is part of the service. More
Always a pleasure Just finished my third transaction with this dealership, and the second with Vito Bosco and each transaction has been great. Love the new car, and lo Just finished my third transaction with this dealership, and the second with Vito Bosco and each transaction has been great. Love the new car, and love that it was easy to get what I wanted at a good price (and Matt in Finance was excellent as well). If you are in the market for a new Mercedes, check out this dealership - it's not often (if ever) I make such recommendations! More
Efficient and knowledgable This is my third car from this dealership and every experience has been excellent. I have been buying cars from Mark for over ten years and I'll cont This is my third car from this dealership and every experience has been excellent. I have been buying cars from Mark for over ten years and I'll continue to do so. More