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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 29, 2016
c300 service I brought my c300 for B service and it was done within 2 hours. I did not take my c300 home, instead I leased a new GLA 250. I brought my c300 for B service and it was done within 2 hours. I did not take my c300 home, instead I leased a new GLA 250. More
by MEL.COTTONE
Verified CustomerEmployees Worked With
Leslie Gass, George Martins, Chris Cooprider
February 29, 2016
C250 service B The service rep was very courteous and knowledgeable. My car was in and out in a timely manner. I was very satisfied when my vehicle was returned to m The service rep was very courteous and knowledgeable. My car was in and out in a timely manner. I was very satisfied when my vehicle was returned to me. More
by BANCROFTCOLE
Employees Worked With
Bob Net
February 28, 2016
A little expensive, but the service is great Great customer service. I trust that they did a good job. A little expensive, but you should expect that when you buy a nice luxury car. Great customer service. I trust that they did a good job. A little expensive, but you should expect that when you buy a nice luxury car. More
by KGAINES12
Employees Worked With
Ellen Tackett
February 28, 2016
Like being part of the family! I have leased a few cars in my life, and it was always a cold feeling that I got from the dealers. I always felt like it was me vs. them. Not this tim I have leased a few cars in my life, and it was always a cold feeling that I got from the dealers. I always felt like it was me vs. them. Not this time. Bruno was lake a teammate, someone from the old neighborhood. He never pushed and if anything took my side and my needs into consideration over the sale. I would not for one moment think twice about going back to him. In fact if I did not get the car today I would have come back in a few months and done it then. I can't say that about anyone else I looked at. Part 2: We are all human, and prepping a car is not an exact art. I wanted to share some feedback after the fact. I am what you would call SUPER Anal…and I leaded a black car(Triple Black I’ve been told), so as you would expect I got the car home and looked it over one more time. As any normal person would expect I found a few little surface scratches, again I am not normal. I send Bruno a text and Julian called me to follow up on the purchase not 5 min later. I explained my OCD/SUPER Anal ways and with out skipping a beat he said when you bring it in for the first wash we will see what we can do to make it perfect. One would expect the old “well that happens and you will always see those things in a black car” line, but not in this case. A + all the way around. More
by Anthony Rinaldi
Employees Worked With
Julian Burt, Bruno Santelli
February 28, 2016
Excellent Overall Experience From the first call to Kevin Cao until we drove off the lot with our new car everything was smooth and seamless. We appreciated the time taken to g From the first call to Kevin Cao until we drove off the lot with our new car everything was smooth and seamless. We appreciated the time taken to go over all the features of our new (to us) Mercedes E400. More
by cjessup
Employees Worked With
Kevin Cao, Chris Cooprider, Grace Imeh
February 26, 2016
Maintenance service Although I had appointment, service took 3 hours and they did not repair everything I needed since they did not have the part. I had called to make s Although I had appointment, service took 3 hours and they did not repair everything I needed since they did not have the part. I had called to make sure they have parts and service guy stated they do have parts in stock. Overall, good service just which they would be able to handle all concerns on one visit. More
by jambbk
Employees Worked With
Rick Greene
February 26, 2016
Always a good service. We changed our service center to Tampa because it much closer and we have been happy each time. Mike is always ready for us and takes time to check ou We changed our service center to Tampa because it much closer and we have been happy each time. Mike is always ready for us and takes time to check out everything we need done. More
by WADSVILLE
Employees Worked With
Mike Nankovitch
February 25, 2016
Simon Tickett does it again! I have worked with Simon over several years. I'll come back again. He actually delivers the cars to me in Orlando so I can continue to see patients in I have worked with Simon over several years. I'll come back again. He actually delivers the cars to me in Orlando so I can continue to see patients in the office. More
by obdoctom
Employees Worked With
Simon Tickett
February 25, 2016
AAAA+ Courteous, prompt, efficient. Service performed within stated time frame. All employees were attentive to any perceived need and were quick to respond Courteous, prompt, efficient. Service performed within stated time frame. All employees were attentive to any perceived need and were quick to respond or inquire. Great! More
by KEEPEROFTREASURE
Employees Worked With
Ellen Tackett
February 25, 2016
Excellent customer service I took my vehicle in because there was a minor problem. The services are you and the technician problem, they took the steps to correct it. Well, i I took my vehicle in because there was a minor problem. The services are you and the technician problem, they took the steps to correct it. Well, it just wasn't right so I came back and spoke with the service advisor who did what it took to get it fixed. Would seem like a small problem with me it was dealt with as I was a major issue and resolved satisfactorily thanks Mr. Bobby King More
by GRALLIN
Employees Worked With
Bobby King
