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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
February 25, 2016
Excellent service and wonderful staff My entire family was received by courteous and helpful employee's, the service was excellent and exceptional !!! The entire staff tries extremely hard My entire family was received by courteous and helpful employee's, the service was excellent and exceptional !!! The entire staff tries extremely hard to go above and beyond to make sure you are 100% satisfied !!! More
by J Scofield
Verified CustomerEmployees Worked With
Zack Kelley, Bernard Freedman, Jerry Cardine, Bob Net, Lamar Lewis, Rick Acosta
February 25, 2016
It all went very smoothly, My service rep was very helpful and he came to tell me what was happening with my car and approximately how long it would take. I appreciated that th My service rep was very helpful and he came to tell me what was happening with my car and approximately how long it would take. I appreciated that there was a quite room to read while I waited for my car to be serviced. All and all it went very well. I had two nails holes in my tires but since I have the tire warrenty Mercedes fixed those for me. So that was really nice. I got to leave there with my car in tip top shop and all nice and clean! More
by MICHELE_BAILEY
Employees Worked With
Mike Nankovitch
February 25, 2016
Commitment to good service Its nice when service meets expectations. The service advisor followed up on time and with efficiency.. The car was delivered to my home on time b Its nice when service meets expectations. The service advisor followed up on time and with efficiency.. The car was delivered to my home on time by a courteous driver. More
by SK
Employees Worked With
Bobby King
February 25, 2016
My Salesperson, Robert was great,professional, competent I was very pleased everyone was helpful friendly and very professional. Process was fast have never purchased a car so quickly and with no pressure I was very pleased everyone was helpful friendly and very professional. Process was fast have never purchased a car so quickly and with no pressure More
by realmom50
Employees Worked With
Robert Weisgal, Brett Tatum
February 24, 2016
Not satisfied ! I brought my AMG for a gas tank leak which was fixed. I also told the service advisor who is very polite and professional that my breaks are still squ I brought my AMG for a gas tank leak which was fixed. I also told the service advisor who is very polite and professional that my breaks are still squeaking very loud. This problem was brought to their attention over a year ago and told me that my break pads and rotters are fine but must be the break dust, so I needed to break hard once in a while. I guess to take the dust off the rotter. That never solved the problem and breaking hard once in a while sounds ridiculous. So I figured while I was there I brought up the problem of my breaks again. They inspected and I was told my pads and rotters are still fine but in order to fix the problem I would have to change the rotters and pads. So it is mind boggling that my AMG is under warranty and that was not done. Why tell me about it and not do it and fix the problem. I feel that they want to do as little as possible when warranty is the issue. More
by ANDY7
Employees Worked With
Dustin Rogers
February 24, 2016
We love Mercedes Benz of Tampa! Darryl is the best! Always calls me and keeps me in the loop of whatever repair or maintenance is going on. We love Mercedes-Benz of Tampa! Darryl is the best! Always calls me and keeps me in the loop of whatever repair or maintenance is going on. We love Mercedes-Benz of Tampa! More
by MELISSA5
Employees Worked With
Darrell Williams
February 24, 2016
Great service on my G63 Came in to get my oil and sunroof fix, and they took care of everything and the lounge was pretty good chill :) everything was done really quick an Came in to get my oil and sunroof fix, and they took care of everything and the lounge was pretty good chill :) everything was done really quick and my car is perfect again. More
by GMARIO500
Employees Worked With
Darrell Williams
February 24, 2016
Always satisfactory. I have always been well looked after by Dave Zupkosky. He is an outstanding employee. He has gone far beyond the call of duty to help me this time and I have always been well looked after by Dave Zupkosky. He is an outstanding employee. He has gone far beyond the call of duty to help me this time and many times in the past. More
by JJJRLAWSON
Employees Worked With
Dave Zupkosky
February 24, 2016
Great Service Great cheerful service while waiting in an exceptionally pleasant space. My experience is repeatedly provided by Bobby King. Although I live in Pinell Great cheerful service while waiting in an exceptionally pleasant space. My experience is repeatedly provided by Bobby King. Although I live in Pinellas I chose to get my service at Tampa Bay Mercedes. More
by SPHILLI2
Employees Worked With
Bobby King
February 23, 2016
How many repair attempts does it take? I came back from a relaxing weekend away to find that my car would not start. This is the 6th time that I have had issues starting the vehicle. Alth I came back from a relaxing weekend away to find that my car would not start. This is the 6th time that I have had issues starting the vehicle. Although they did find error codes, the cause went un-diagnosed, and the vehicle was returned without any repairs, and with a suggestion to "lock my car each time I get out." This is something that despite this suggestion, I already do and have done since the vehicle was purchased. Mercedes corporate has been made aware of this situation, and as I wrote the last time I completed a review on here, I hope they take this to heart and do the right thing. Knowing you have someone who can get stranded somewhere, which has happened to me because of this issue, I would hope you would not only realize the absurdity of it all, but also the safety issue that it causes. On another note, and so no one confuses the car issue vs. the service issue, my service adviser is great, car just has an issue that cannot seem to be repaired. More
by EANDREWS0
Employees Worked With
Bobby King
