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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
February 24, 2016
Not satisfied ! I brought my AMG for a gas tank leak which was fixed. I also told the service advisor who is very polite and professional that my breaks are still squ I brought my AMG for a gas tank leak which was fixed. I also told the service advisor who is very polite and professional that my breaks are still squeaking very loud. This problem was brought to their attention over a year ago and told me that my break pads and rotters are fine but must be the break dust, so I needed to break hard once in a while. I guess to take the dust off the rotter. That never solved the problem and breaking hard once in a while sounds ridiculous. So I figured while I was there I brought up the problem of my breaks again. They inspected and I was told my pads and rotters are still fine but in order to fix the problem I would have to change the rotters and pads. So it is mind boggling that my AMG is under warranty and that was not done. Why tell me about it and not do it and fix the problem. I feel that they want to do as little as possible when warranty is the issue. More
by ANDY7
Verified CustomerEmployees Worked With
Dustin Rogers
February 23, 2016
New vehicle purchase This is my first Mercedes-Benz experience. Robert made the buying process very comfortable. He is knowledgable and professional. He was respectful of This is my first Mercedes-Benz experience. Robert made the buying process very comfortable. He is knowledgable and professional. He was respectful of my time and made the process very easy. Most importantly, I did not feel pressured at any point. The rest of the team was excellent as well. The manager made sure I got what I wanted. Their finance representative was excellent as well. Overall, the experience was excellent. I am very happy with my new GL 450. More
by NLopez
Employees Worked With
Adil (Adam) Zidouhia, Robert Weisgal, Ron Wordon
February 23, 2016
How many repair attempts does it take? I came back from a relaxing weekend away to find that my car would not start. This is the 6th time that I have had issues starting the vehicle. Alth I came back from a relaxing weekend away to find that my car would not start. This is the 6th time that I have had issues starting the vehicle. Although they did find error codes, the cause went un-diagnosed, and the vehicle was returned without any repairs, and with a suggestion to "lock my car each time I get out." This is something that despite this suggestion, I already do and have done since the vehicle was purchased. Mercedes corporate has been made aware of this situation, and as I wrote the last time I completed a review on here, I hope they take this to heart and do the right thing. Knowing you have someone who can get stranded somewhere, which has happened to me because of this issue, I would hope you would not only realize the absurdity of it all, but also the safety issue that it causes. On another note, and so no one confuses the car issue vs. the service issue, my service adviser is great, car just has an issue that cannot seem to be repaired. More
by EANDREWS0
Employees Worked With
Bobby King
February 23, 2016
Great service Excellent service! Did good research for me before I reached a deal. Put together a ballpark deal so as not to waste my time, as I live far from the d Excellent service! Did good research for me before I reached a deal. Put together a ballpark deal so as not to waste my time, as I live far from the dealer. Very appreciated. More
by richris1
Employees Worked With
Kevin Cao
February 23, 2016
Just Awesome!! They were all happy to see us, asked if there was anything they can do for us, The helped and answered all our concerns, very satisfied with their pro They were all happy to see us, asked if there was anything they can do for us, The helped and answered all our concerns, very satisfied with their professionalism :) More
by djnellyfox
Employees Worked With
Dan Polen
February 23, 2016
Service w/o previous appointment My wife Mercedes engine light turned on we immediately went to the dealer without an appt and we're taken care of promptly a " loaner" was also provi My wife Mercedes engine light turned on we immediately went to the dealer without an appt and we're taken care of promptly a " loaner" was also provided and we did not miss our scheduled tax appt for that day,thank you. More
by LTCMALDO
Employees Worked With
Mike Nankovitch
February 23, 2016
Timing not good. Was told it would take 1 to2 hrs was there Was told it would take 1 to 2 hrs. But I was there 4 hrs. Not happy about that. If it is going to take longer. I should have told. I had to go ask. h Was told it would take 1 to 2 hrs. But I was there 4 hrs. Not happy about that. If it is going to take longer. I should have told. I had to go ask. hope this never happens again. More
by JCHIAPPELLI
Employees Worked With
Jordan Ritter, Rick Greene
February 22, 2016
Second to None Service As I have come to expect, my service appointment was flawlessly handled. I was in and out at the drop off, as well as the pick-up. I was continually As I have come to expect, my service appointment was flawlessly handled. I was in and out at the drop off, as well as the pick-up. I was continually kept apprised of the progress of my service. My car was complete and ready when promised. The service department is the best with which I have ever dealt. Rick Greene constantly goes above and beyond even the most unreasonable of expectations. I will buy additional vehicles from this dealership because of the service I have received from Rick Greene. More
by RBUSH0
Employees Worked With
Rick Greene
February 22, 2016
Fantastic service The team at Mercedes of Tampa is so great to work with. They are patient and accommodating. I would buy from your this group time and time again. The team at Mercedes of Tampa is so great to work with. They are patient and accommodating. I would buy from your this group time and time again. Kevin Cao is a rock star!!! More
by licea2001
Employees Worked With
Kevin Cao, Chris Cooprider
February 22, 2016
In and out in record time Dave Zupkosky and his team are the best! They write you up and get you out before you can finish your complementary cup of coffee. If Dave Z does not Dave Zupkosky and his team are the best! They write you up and get you out before you can finish your complementary cup of coffee. If Dave Z does not find you in the lounge, Bob Net does. I appreciate the very fine service and follow up attention. More
by ROBERTKRIEFF
Employees Worked With
Dave Zupkosky, Bob Net
