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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,438 reviews
February 22, 2016
Disappointed again I am constantly disappointed with the customer service of this establishment. The staff are bad at communicating and often incorrect when giving price I am constantly disappointed with the customer service of this establishment. The staff are bad at communicating and often incorrect when giving price and time(of service) estimates. More
by JD2016
Verified CustomerEmployees Worked With
Dustin Rogers
February 22, 2016
Flat tyre I get a flat, they take a little longer to fix the tyre, an dI waited at the coffe area, so He didn't charge me for the service. Thanks Pietro I get a flat, they take a little longer to fix the tyre, an dI waited at the coffe area, so He didn't charge me for the service. Thanks Pietro More
by PIETRO0
Employees Worked With
Mike Nankovitch
February 22, 2016
Great Buying Experience From sales to finance and delivery I always have a great experience at MB of Tampa. Always friendly and most importantly effortless finance process. T From sales to finance and delivery I always have a great experience at MB of Tampa. Always friendly and most importantly effortless finance process. The delivery process is outstanding, very informative and complete. More
by acintron1952
Employees Worked With
Manny Mptias, Jared White, Jaden Batten
February 22, 2016
Love the service! Our incredible service provider, Dan Willing, is the reason I would never by any car but a Mercedes. He coordinated the service on all our Mercedes o Our incredible service provider, Dan Willing, is the reason I would never by any car but a Mercedes. He coordinated the service on all our Mercedes over 30 years and the reason I just purchased another Mercedes. Only regret that my new car might not give me as many opportunities to see Dan :-) Also love the new service area. It is comfortable and I love the smoothie/coffee bar, etc. The new location allows easy access from South Tampa, too. More
by G-WHITING
Employees Worked With
Dan Willing
February 22, 2016
A+ customer service. Service Representative Bobby King gave exceptional customer service. He was efficient, kind, and went above and beyond. Experiences like these make y Service Representative Bobby King gave exceptional customer service. He was efficient, kind, and went above and beyond. Experiences like these make you want to share with others. Thank you kindly. More
by SHARRICAGLE
Employees Worked With
Bobby King
February 22, 2016
Convertible Service I was quite happy with all aspects of my service at this dealership. The convertible would not function so that was corrected. My remote battery was c I was quite happy with all aspects of my service at this dealership. The convertible would not function so that was corrected. My remote battery was changed and the oil service mileage was corrected. This problems were unexpected so I did not have an appointment but Dustin Rogers, Service Consultant, took care of my needs. He also made me laugh... More
by LRGMANAGING
Employees Worked With
Dustin Rogers
February 22, 2016
Bobby King was Great! Bobby King was exceptional and a true pleasure to have as my service rep. I appreciated the fact that he was so personable. He is an asset to your o Bobby King was exceptional and a true pleasure to have as my service rep. I appreciated the fact that he was so personable. He is an asset to your organization. More
by Shamrock
Employees Worked With
Bobby King
February 22, 2016
No Headache! Ironically my "new-to-me" 2014 GLK broke down while at the bank making my very first payment on it. Normally this would have been a very frustrating Ironically my "new-to-me" 2014 GLK broke down while at the bank making my very first payment on it. Normally this would have been a very frustrating experience; however, Mercedes of Tampa took such good care of me that the whole incident was headache free. Upon notifying them of the issue, roadside assistance was on scene within 15 minutes trying to diagnose the issue. Unable to get the car started, they initiated a tow to Mercedes of Tampa at no cost to me. Upon arrival at the dealership I was presented with a loaner car and was on my way within 10 minutes. They replaced the defective part at no cost to me since it was covered under warranty. Mercedes really made a frustrating situation very easy. I greatly appreciate the way it was handled and ease of the entire process. More
by kelmont99
Employees Worked With
Jaleel Khan, Arnell Howard
February 22, 2016
Outstanding serice Dave explained what services was going to done in detail and why necessary. He took care of our telephone problem and showed me some techniques in the Dave explained what services was going to done in detail and why necessary. He took care of our telephone problem and showed me some techniques in the bluetooth operation. Car was done as promised. He is a very nice person. More
by leongoofy
Employees Worked With
Dave Zupkosky
February 22, 2016
Very caring To purchase my dream carcar I enjoyed it and when I am ready to trade i won't be afraid to go back from my first experience. To purchase my dream carcar I enjoyed it and when I am ready to trade i won't be afraid to go back from my first experience. More
by nemoursdesronvil
Employees Worked With
Moe awada, Bernard Freedman, John Winters
