
Mercedes-Benz of Tampa
Tampa, FL
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New tire Eric was extremely helpful and knowledgeable; would work with him again. Thorough explanation on service and warranty on replacement product. Keep m Eric was extremely helpful and knowledgeable; would work with him again. Thorough explanation on service and warranty on replacement product. Keep me updated throughout the process and informed on time expectations. More
Great Service Ellen is a great service representative. She is friendly and proactive. My wife and I always feel welcomed. The technical service to the vehicle is al Ellen is a great service representative. She is friendly and proactive. My wife and I always feel welcomed. The technical service to the vehicle is always through. Ellen follows up on all exceptions and there are no surprises when picking up the vehicle. More
Fantastic experience This is our second vehicle purchase at Mercedes-Benz of Tampa, and they exceeded our expectations for a 2nd time. The staff are always pleasant to wor This is our second vehicle purchase at Mercedes-Benz of Tampa, and they exceeded our expectations for a 2nd time. The staff are always pleasant to work with, and extremely knowledgable. MB of Tampa is the best dealership that we have purchased a vehicle from. More
Thank You! The Service Advisor I've dealt with in the past was unavailable, so Dan Polen jumped in and took over with my service appointment...and he was great. The Service Advisor I've dealt with in the past was unavailable, so Dan Polen jumped in and took over with my service appointment...and he was great. One of my rims required attention, and although it took an additional day or so without my own vehicle, Dan was in continuous contact with updates. And I didn't mind the extra time without my car. Mercedes provided me with a loaner (which I loved driving...latest model of my vehicle) and I was pleased that my rim was receiving the necessary attention. This is my first Mercedes and I enjoyed the later model loaner so much, I'm looking forward to my next upgrade. Thanks again, Dan. You were awesome!! Also, upon returning to drop off the loaner and to pick up my vehicle, Dan was tied up at that moment. And instead of leaving me stranded at his workstation, his next door neighbor, Ellen Tackett, called me over to her area and also provided me with top-notch service. She finished up my paperwork and had me out of there and on my way within minutes. Thank you too, Ellen! More
Excellent overall service start to finish thanks to Kern Charles input and advice on the purchase of said vehicle good price and financing I will be a repeat c overall service start to finish thanks to Kern Charles input and advice on the purchase of said vehicle good price and financing I will be a repeat customer More
Great service The whole team does an excellent job! I have had to bring my smart for two in more times than I'd like but the team has always been great. My only con The whole team does an excellent job! I have had to bring my smart for two in more times than I'd like but the team has always been great. My only concern is that it takes so long to get anything done even when you make an appointment. I'm always stuck there for way longer than the estimated time that they give me or I have to arrange for someone to pick me up and then drop me back off. More
Great Asmae was awsome she did everything that she could to make the deal happen. I dont think I got the rigtht price for my Land Rover, but it's ok! I am v Asmae was awsome she did everything that she could to make the deal happen. I dont think I got the rigtht price for my Land Rover, but it's ok! I am very happy with my new car. More
Excellent service I received excellent service on my Mercedes E-350 Cabriolet. The work was completed in the time specified. A comfortable lounge was available with dri I received excellent service on my Mercedes E-350 Cabriolet. The work was completed in the time specified. A comfortable lounge was available with drinks and snacks for those waiting on completion of service. More
Buying Experience Great buying experience. Purchased a 2013 E350 from Arnell and he made it easy and stress free. Great dealership with great people.Definitely recommen Great buying experience. Purchased a 2013 E350 from Arnell and he made it easy and stress free. Great dealership with great people.Definitely recommend them. More
Headlamp change--quick-n-easy Going on 10+ years of outstanding service from MB of Tampa! Great service rep in Dave Z. Checked me in and out in less than an hour, even though I was Going on 10+ years of outstanding service from MB of Tampa! Great service rep in Dave Z. Checked me in and out in less than an hour, even though I was 20 minutes later than my appointment. There's a much closer MB dealership, but I won't go anywhere else. Thank you, Dave and thank you MB of Tampa! More