Mercedes-Benz of Tampa

Making the Right Recommendations I brought my E550 in expecting to replace all 3 motor/transmission mounts but after review by Dan Willing and his technician, Dan recommended only to I brought my E550 in expecting to replace all 3 motor/transmission mounts but after review by Dan Willing and his technician, Dan recommended only to replace the transmission mount and then determine if further action was needed. That recommendation saved me over $1,000 and my car's issues have gone away. More

Service of my E320. As a first time customer to Mercedes-Benz of Tampa, i was impressed with the physical facilities and the overall warm that i felt from everyone that w As a first time customer to Mercedes-Benz of Tampa, i was impressed with the physical facilities and the overall warm that i felt from everyone that was associated with my customer experience. This was true from the first attendance personnel through the service manager. i look forward to your team servicing my E320 and AMG ML63 in the years ahead. Great first customer experience! More

Excellent care for routine maintenance I brought in my SL 550 for routine maintenance and expected brake repair. Also had it detailed. They found some cosmetic improvements covered by warr I brought in my SL 550 for routine maintenance and expected brake repair. Also had it detailed. They found some cosmetic improvements covered by warranty, how nice! Work was great, service fantastic. Mike, my service rep, kept me abreast of the work flow. I'd recommend this service department to all my friends. (And I love the car, too!) More

No Coffee or donuts? The work on my Mercedes was performed timely and the staff was very helpful! I was charged a $42 charge for garage supplies or something! What's that The work on my Mercedes was performed timely and the staff was very helpful! I was charged a $42 charge for garage supplies or something! What's that all about? Got there early, 8am, and couldn't believe there was no complimentary coffee or donuts or pastry. I guess I'm just used to that type of customer appreciation from Kuhn Honda! Anyway, I may have to shop around for service in the future. I heard there is a new Mercedes dealership in Wesley Chapel. This used to be such a nice dealership that appreciate their customers! Oh well, I guess they feel that the extra $42 would get you a cup of coffee! More

Pleasure Everyone was pleasure to work with, no issues at all. All were very knowledgeable, very good experience, would recommend to anyone. Car was beautiful Everyone was pleasure to work with, no issues at all. All were very knowledgeable, very good experience, would recommend to anyone. Car was beautiful, price was right and trade in value was good, making the final price in the market for what I wanted to spend. This is my third Benz, two purchased here and all three have been serviced at this dealership. Darrel is service is also a pleasure to work with, we always go to him. More

Update to engine software I had my check engine light illuminated and drove in the service center without an appointment. I was graciously dealt with and the software update wa I had my check engine light illuminated and drove in the service center without an appointment. I was graciously dealt with and the software update was performed same visit. More

I am not just a number The service was excellent. Rick remembered my name when he saw me and it made me feel special. I know they see hundreds of customers per months but it The service was excellent. Rick remembered my name when he saw me and it made me feel special. I know they see hundreds of customers per months but it is always nice to know you are not just a number. Nothing to complain about and it makes me nearly regret to not visit them more often just to say hi. More

Great experience with MB of Tampa and our sales rep Simon. Great knowledge and no high-pressure. Understood our needs and responded very appropriatly. Great email and with MB of Tampa and our sales rep Simon. Great knowledge and no high-pressure. Understood our needs and responded very appropriatly. Great email and phone follow-on. Very happy with Simon and the experience of buying a car. My only real issue with the dealer is that they over-survey by phone. Each interaction gets someone on the phone to ask about the experience - too much and not well trained. More

Phenomenal Customer Service Mistakenly confirmed service appointment with wrong dealership; called first thing Tuesday morning and the service CSR was able to accommodate. Phenom Mistakenly confirmed service appointment with wrong dealership; called first thing Tuesday morning and the service CSR was able to accommodate. Phenomenal! Mr. Dan Willing got me in quickly and ensured a great experience and explained all details related to my vehicle. Thanks! More