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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
February 06, 2016
They have No idea what they are doing After a horrible first visit, we had to bring the car back to have a part installed. When we bring it back they tell us we don't need the part because After a horrible first visit, we had to bring the car back to have a part installed. When we bring it back they tell us we don't need the part because it was our fault the part wasn't working. After a day the part failed again! So now we have to make a 3rd trip to get it fixed. How does the first mechanic decide the part needed replacement only to have a second say it's user error after they had ordered the part for us. It's clear that Mercedes of Tampa is not even trying to be good! More
by RNOORANI
Verified CustomerEmployees Worked With
Not sure of the name but it's the whole dealer that's the problem.
February 06, 2016
Consistently the best The entire service team at MB of Tampa Bay are always professional, courteous, and knowledgable. Bob Net exemplifies these characteristics each and e The entire service team at MB of Tampa Bay are always professional, courteous, and knowledgable. Bob Net exemplifies these characteristics each and every time I'm there. Their priority is all about establishing a great customer experience, and their actions are all about building a long term customer relationship. More
by E GLEW
Employees Worked With
Dave Zupkosky, Bob Net
February 06, 2016
Returing customer This is the second time I have recently visited your service department and on both occasions the experience was exceptional. I am a returning custome This is the second time I have recently visited your service department and on both occasions the experience was exceptional. I am a returning customer, as some years back I bought my first Mercedes at your location and used your service center. I have since purchased a vehicle from the Lake Land dealership where my vehicle was serviced. After experiencing the efficient and caring manner in which my service requests were handled I intend to stay with Tampa Mercedes for service and future purchases. Thank you for your interest and excellent management practices. More
by RCALL1
Employees Worked With
David Vaughan
February 06, 2016
Excellent!!! Excellent service, from the time we walked in to when we signed the papers. Antonio Marinez was our purchasing consultant, and Jerry Cardine was in fi Excellent service, from the time we walked in to when we signed the papers. Antonio Marinez was our purchasing consultant, and Jerry Cardine was in finance. Both provided a spectacular buying experience. Merced-Benz of Tampa is a top tier outfit, I highly urge anyone to consider Mercedes-Benz of Tampa for their next automobile purchase or lease. More
by TARIQZIDAN
Employees Worked With
Jerry Cardine, Antonio Marinez
February 06, 2016
great service on large and small items this time the issue was small (light bulb) but i received the same level of attention and resolution i have always gotten on larger issues. this time the issue was small (light bulb) but i received the same level of attention and resolution i have always gotten on larger issues. More
by steve39
Employees Worked With
Mike Nankovitch
February 06, 2016
The best car buying experience ever. This was the easiest transaction ever. The staff was very friendly and welcoming. Gary Green, Angelo Panico, Grace Imeh were the team that we worked This was the easiest transaction ever. The staff was very friendly and welcoming. Gary Green, Angelo Panico, Grace Imeh were the team that we worked with and will continue to do so in the future. Mercedes sells itself, but its the customer service that makes it even better! Thank you Gary, Angelo, and Grace you all both rock!!! More
by Deon
Employees Worked With
Gary Green, Angelo Panico, Grace Imeh
February 05, 2016
Great Experience! This was by far my best car-buying experience. I would recommend this dealership to family and friends. DeAndre and Jerry both did an excellent job. This was by far my best car-buying experience. I would recommend this dealership to family and friends. DeAndre and Jerry both did an excellent job. More
by tonyteats
Employees Worked With
Jerry Cardine, DeAndre Sharp
February 05, 2016
Huge Dealership/ Specialized Service First time I have driven to Tampa Mercedes for service which was recommended by my son. First of all I couldn't believe how busy the service departm First time I have driven to Tampa Mercedes for service which was recommended by my son. First of all I couldn't believe how busy the service department was. I was told it would take approximately 2 1/2 hours for my service, and in that time, well over 100 cars came in for service. The dealership was buzzing!! I expected a major delay because of the crowd, but to my surprise it was finished within the time stated, and my service tech gave me personalized treatment including installing a new license plate holder after the service was completed. It was a great experience and I completely trust the work done on my car. If you want a great car service experience head toward Tampa Mercedes and ask for Dave Z.! He will give you the personal service you expect when you own a Mercedes. More
by BUCSTPA
Employees Worked With
Dave Zupkosky
February 05, 2016
Very professional. It was a great experience. I would use MB of Tampa again. The visit took a few extra days, but I could tell they were very concerned about the car bei It was a great experience. I would use MB of Tampa again. The visit took a few extra days, but I could tell they were very concerned about the car being right. More
by brucealeg
Employees Worked With
Jaleel Khan
February 05, 2016
New to area Needed to get A service for a c class I rented in upstate NY. Everything was ok, except compared to other mb dealers, the service level was inferior. Needed to get A service for a c class I rented in upstate NY. Everything was ok, except compared to other mb dealers, the service level was inferior. No loaner, crowded waiting area where you had to pay for snacks. No big deal, just not the great service I get at Keeler or the dealership in Westminister Colorado. More
by STEVE39
Employees Worked With
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