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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,439 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,439 reviews

February 05, 2016

These guys are always #1 The most positive dealership that I have been to. Dustin is GEM! He is always willing to help, has great knowledge about all Mercedes vehicles an More

by 997CAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Freedman, Dustin Rogers
Feb 08, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Dustin is willing to help and explains in detail what needs to be done. If there is anything we can do for you in the future, please let us know. Bob Murray, General Manager

February 05, 2016

My GL63 Dustin Rogers makes this the easiest task of the day. Drop the car off, get the loaner, hear when it's done, pick it up. He's the best. And rarely More

by WLYONS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rogers
February 04, 2016

E350 service E350 required service. We went in for just an oil change but ended up with a larger service that was needed. They were able to do that service the s More

by ASSOCSYS-DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
February 04, 2016

Improving customer service. After $1,500 worth of service on my car the least they could have done was wash the car after they needed to keep it for 2 days because they told me t More

by LADY JEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrell Williams
Feb 08, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to bring your experience to our attention. It is our expectation that every customer has a great experience with us, so I apologize that was not the case during your visit to our service department. I would like to hear more about your situation, if you could please contact me personally to discuss this issue at your earliest convenience. Bob Murray, General Manager, 813-580-5251

February 04, 2016

Replace seat bottom, rider side. Experience was very professional. They did everything that was to be done and on time. I was transported to work and notified upon completion. Very sa More

by BWSPRAGUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky
February 04, 2016

Very good The service was very quick, very friendly and very thorough. Everything was handled in a timely manner, including the two recalls for this particular More

by Tropical Nature
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
February 04, 2016

It just works! I appreciate John Silvers's service staff, especially service advisor Mike Nankovitch. Trust the team to resolve your needs, and provide quality Mer More

by JMITCHELL22
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
February 04, 2016

Very easy. I was able to explain my problem and have it fixed very quickly. Thank you to Ellen and the friendly cafe staff. I look forward to taking my car to M More

by NGAUCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen Tackett
February 04, 2016

2nd car purchased This is the 2nd car I bought from Cary. Both times he has been very professional and does not pushy to purchase. He makes sure you get what you want. More

by Golfnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Jedlovec, Jerry Cardine
Feb 05, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Cary was professional and that Jerry was good at answering your questions. If there is anything we can do for you in the future, please let us know. Bob Murray, General Manager

February 04, 2016

Services Worth Wild I walked into the dealership knowing exactly what I wanted. I informed the Sales rep that I did not want anything else or anything more. He gave me wh More

by LONDONLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Wordon, Aaron Bartlett, Matt De Coste
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