Mercedes-Benz of Tampa

Huge Lot, Nice Cars, Great Service Just purchased C-class, loaded, magnificent car. We were having trouble finding the car with the features we wanted. We searched everywhere in Orlan Just purchased C-class, loaded, magnificent car. We were having trouble finding the car with the features we wanted. We searched everywhere in Orlando but no success. It was a hassle to drive from orlando to tampa to find what we want, well worth it. Amaury was our salesman, very curteous and polite, non-aggressive. The guy spent a lot of time going over the details of the car, which I truly appreciate. The car did come with few issues from the begining but Armaury personally took take of the problems and delivered to our house. That is the kind of customer services that every MB owner should received. I will certainly return for my next MB More

Best buying experience ever Best car buying experience we have ever had! Both my husband and I traded cars for both sale & lease. Both Vito and Ron were exceptional!! I would hig Best car buying experience we have ever had! Both my husband and I traded cars for both sale & lease. Both Vito and Ron were exceptional!! I would highly recommend this dealer and especially the guys in the trade-up division! They truly were and are great!! Also, Chris Cooprider was just as great and so was the young lady in concierge service( I apologize for not remembering her name)! More

Seamless The buying experience on this vehicle was absolutely seamless. I have been trying to find a lightly used Grand Cherokee and MBoT had exactly what I wa The buying experience on this vehicle was absolutely seamless. I have been trying to find a lightly used Grand Cherokee and MBoT had exactly what I was looking for. Morgan put the deal together with my trade and hit the numbers I was looking for first offer! More

Very well mike great job as service I always visit him. Mercedes a little pricey on parts and labor. Otherwise good experience I like to thank MBTB mike great job as service I always visit him. Mercedes a little pricey on parts and labor. Otherwise good experience I like to thank MBTB More

Lack of communication The service advisor had No communication skills, including lack of and personality. There was no warm welcome, no explanation of anything and I had to The service advisor had No communication skills, including lack of and personality. There was no warm welcome, no explanation of anything and I had to follow up and get updates on repairs. I am pretty sure if I didn't call to check on status, my car would have stayed a couple of days longer with repairs complete. I expressed my feelings and concerns to the service manager, Fernando and he was very accommodating and understood my frustrations completely. He did his best to rectify the short comings of the service and that is the reason I gave the stars and reccomdation, otherwise I truthfully would have given a negative review. I will consider bringing my car back to this dealership for service but I will more then likely take it to Lokey, where I purchased my vehicle. More

30 k maintenance thank you for your help with the windshield replacement, loaner car and 30k mile service. I was able to get the windshield repaired at the same time a thank you for your help with the windshield replacement, loaner car and 30k mile service. I was able to get the windshield repaired at the same time as the service. More

Excellent customer service! Mike is to be commended on his customer service skills. Prompt and accurate follow up made my experience seamless and comfortable. I will request h Mike is to be commended on his customer service skills. Prompt and accurate follow up made my experience seamless and comfortable. I will request him on all my visits! 5 stars! More

Bob Net rocks1 I needed to have my 10,000 mile service A done the day before my husband went in for major surgery. Bob was able to get me in and out in less that 45 I needed to have my 10,000 mile service A done the day before my husband went in for major surgery. Bob was able to get me in and out in less that 45 minutes - amazing! More

Excellent - Timely, convenient and very accomodating. First Time at the dealership. Had no issues. Dan Polen was exceptional, schedule my service on a very short notice and performed my Service A most e First Time at the dealership. Had no issues. Dan Polen was exceptional, schedule my service on a very short notice and performed my Service A most efficiently. More