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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,439 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,439 reviews

January 28, 2016

New lease No issues. Was in and out within ninety minutes. Shedrick and Angelo made it easy. There was also another employee who reviewed the car with me but I More

by jjkiernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Payne, Angelo Panico
January 28, 2016

First oil change service for my new Mercedes Good overall service. Dan is courteous and helpful. I am just disappointed that Mecedes Benz did not offer free maintenance for the first five years More

by thinhvu99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Polen
Jan 28, 2016 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dan was courteous and helpful. I do apologize for any disappointment you feel, however. If you need further assistance, please feel free to contact us. Bob Murray, General Manager

January 28, 2016

First service visit First time I brought in my CPO GL450. Not sure what to expect but was delighted when Rick said it was only a minor issue. The staff was friendly and More

by jan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
January 28, 2016

Great customer service. Had a paint issue with the vehicle after returning from detail,(issue was present before detail) prior to me driving it home. Zack heard my concerns More

by richris1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Kelley
Jan 28, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Zack went above your expectations providing great customer service. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

January 28, 2016

Excellent customer Service Jared White, Luis, Chris and others were all kind and patient. They were the best in helping us get our new vehicle. They were excellent and very prof More

by rskkirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared White, Mike Nankovitch, Luis Garcia
Jan 29, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jared, Luis, Chris and the rest of my team was professional and patient. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

January 28, 2016

Mercedes don't seems like care anymore!! I Asked for the car loaner and answer I was given by the car service rep --> 'If it's more than 2 hours then it will be provided'!!! Really??? I was More

by PXSHARMA82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the rep name!! Rep isn't the problem!! Rules you guys making are not convenient to the customers!!
Feb 01, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking time to share your feedback. I apologize for any frustration you experienced. We pride ourselves in exceeding the needs and expectations of our customers. I would appreciate the opportunity to speak with you about this issue. Please contact me at your convenience. Bob Murray, General Manager, 813-580-5251

January 28, 2016

My 1st Experience This was my 1st experience with your service department! Mike Nankovitch was my service advisor. Mike was extremely courteous, professional and handle More

by monabruder1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
January 28, 2016

Loving my new car!!! I recently purchased a 2016 CLA 250 after my 2008 Mercedes C300 was a total loss. I knew I wanted another Red Mercedes (No Question) so I called Sedd More

by Charlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Payne, Darrell Williams, Angelo Panico, Brett Tatum, Grace Imeh
January 28, 2016

Superior service Ellen Tackett, my service advisor, is the best team member at MBOT, hands down. I had a really crappy car year to say the least. New brakes in Decem More

by suzy_lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gray, Ellen Tackett
January 28, 2016

My experience was surpurb. My spare tire for my SL550 was not holding air and I brought it in for repair. I was told by another Mercedes dealership that it could not be repai More

by ELLIENEW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky
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