Mercedes-Benz of Tampa

Excellent Customer Service! I would like to commend Mike Nankovitch and the service technicians for detecting and correcting a very disturbing and potentially dangerous front-end I would like to commend Mike Nankovitch and the service technicians for detecting and correcting a very disturbing and potentially dangerous front-end problem. Mike kept me informed about the diagnostic process and the required repairs and related cost estimate and provided a loaner vehicle due to the length of the repair process. I can't speak more highly of my experience and thank the Mercedes team for their commitment to excellent customer service! More

Certified Pre-Owned I have always enjoyed working with Ellen T. in the service department. Ellen understands the concerns of her customers and is always willing to go the I have always enjoyed working with Ellen T. in the service department. Ellen understands the concerns of her customers and is always willing to go the extra mile to help. Mark G. assisted with my recent CPO purchase and made the experience worthwhile. Thanks. More

"B" service Overall good, I had no issues with the cost and upkeep with the regular service notification and implementation. But not happy with the de lamination Overall good, I had no issues with the cost and upkeep with the regular service notification and implementation. But not happy with the de lamination of interior covering. The plastic grain panels have delaminated since purchase. There's one panel broken and another panel delaminated on the passenger front door. This is an eye sore and nuisance that deters from an otherwise pleasing car. The interior adhesive is obvisiously inadequate. This appears to be a design issue. It will be a concern during consideration of my next purchase. More

Rating of Sales Straight forward; informative; no none sense. I was treated with respect. I have had a very cordial relationship with Mercedes Benz through the years Straight forward; informative; no none sense. I was treated with respect. I have had a very cordial relationship with Mercedes Benz through the years as this is my second car purchased through this dealership. More

Came to test drive, ended up purchasing a new car! We initially stopped by for a test drive but ended up purchasing a vehicle. Our salesman Robert was very patient and pulled out all the stops to get u We initially stopped by for a test drive but ended up purchasing a vehicle. Our salesman Robert was very patient and pulled out all the stops to get us into a vehicle. He was very pleasant and not pushy! More

Warranty Repair I brought my car for a warranty repair which was performed by a third party. Dustin was the Service Rep who assisted me. Upon picking up my car, I not I brought my car for a warranty repair which was performed by a third party. Dustin was the Service Rep who assisted me. Upon picking up my car, I noticed it had not been cleaned. Rick Acosta saved the day by making sure my car was detailed and returned to me in pristine condition! More

always wonderful Best dealership ever. Great car lineup, wonderful and professional people and a relaxing place to wait for service. When you deal with Tampa Mercedes Best dealership ever. Great car lineup, wonderful and professional people and a relaxing place to wait for service. When you deal with Tampa Mercedes you are dealing with the BEST! More

Purchased new MB E350 Sport I dealt with Mercedes-Benz of Tampa Bay on the phone and they were very proactive in getting back to me with an aggressive price and asked me about po I dealt with Mercedes-Benz of Tampa Bay on the phone and they were very proactive in getting back to me with an aggressive price and asked me about possible affiliations with groups that might provide savings (e.g. USAA Car Buying Service, Costco, etc) that turned up additional savings. As a result, MB of Tampa Bay had the lowest price in addition to their very professional approach so that is where I purchased it. When I visited their Dealership to close the transaction, they were very efficient in the paperwork, not taking too much my time, and the Concierge was excellent orienting me on the car's great features. More

unexpected visit On the way home form work the engine light came on and the engine began shaking with acceleration. I brought the car to the dealership around 3:30. On the way home form work the engine light came on and the engine began shaking with acceleration. I brought the car to the dealership around 3:30. I did not have an appointment and did not call in advance. My usual consultant was not working so I was assigned another representative. He promptly took care of me and brought the car back to the shop. Within an hour i had my car back and was heading home in my superbly running freshly washed car. More