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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
January 26, 2016
Great Experience MB of Tampa provided me with a great service experience. Dan Polen is my service advisor and is excellent. He greeted me, explained my "B" service, of MB of Tampa provided me with a great service experience. Dan Polen is my service advisor and is excellent. He greeted me, explained my "B" service, offered me a loaner and I was on my way. Less than 10 minutes. Car was ready when promised. Was washed and spotless. Exceeded my expectations. A true first class MB experience. More
by sal
Verified CustomerEmployees Worked With
Dan Polen
January 26, 2016
Great service I live in Clearwater Beach and choose to drive to Tampa instead of Mercedes dealership in Clearwater beacuse of Mike in the service dept. Mike is alwa I live in Clearwater Beach and choose to drive to Tampa instead of Mercedes dealership in Clearwater beacuse of Mike in the service dept. Mike is always very helpful makes any service appt a breeze. More
by BBELLACK1
Employees Worked With
Mike Nankovitch
January 26, 2016
Simply the best! I wasn't expecting the first class treatment I received recently as I went to inquire about a trade in on my GL450. The showroom and client waiting a I wasn't expecting the first class treatment I received recently as I went to inquire about a trade in on my GL450. The showroom and client waiting area are state of the art, comfortable and meticulously maintained. That same quality was mirrored by Vito and Angelo who were knowledgable and experienced to make this transaction a breeze! More
by TRACYDIFAZIOBROWN
Employees Worked With
Lea, Vito Bosco, Angelo Panico
January 25, 2016
Great customer service Amazing customer service! would recommend to anyone who is looking for a new or used car. awesome experience. answered all my questions. Fast customer Amazing customer service! would recommend to anyone who is looking for a new or used car. awesome experience. answered all my questions. Fast customer service. More
by LEEMUND9
Employees Worked With
Jonathan Welty
January 25, 2016
Extra key made for Mercedes Sprinter (Interstate) My service assistant, Rick Acosta, was outstanding. He made the entire process painless he also was willing to spend time with me explaining many of t My service assistant, Rick Acosta, was outstanding. He made the entire process painless he also was willing to spend time with me explaining many of the functions I was unfamiliar with on the vehicle. More
by SJGBACKLOBE
Employees Worked With
Rick Acosta
January 25, 2016
Disappointing service I've been taking my car for service to this dealership since I bought it from them. I took it in last Thursday for a very loud, noticeable noise that I've been taking my car for service to this dealership since I bought it from them. I took it in last Thursday for a very loud, noticeable noise that occurs after the car has been sitting for a while, mainly first thing in the morning. I also asked the service advisor to repair the back pouch on the front passenger's seat, since one of the snaps came off. I was out of town on Friday when I received a text saying that the car was ready and the mechanics couldn't find anything wrong. My wife picked up the care on Friday where it sat in our garage all weekend. Fast forward to this morning when I drove the car again and sure enough, the airplane noise was back. And, the back pouch was not repaired either. I clearly told the service advisor that the engine noise occurred after the car had been sitting for a while. I find it very hard to believe that a mechanic wouldn't have heard or FELT the noise after letting the car sit overnight and taking it out for a test drive. Additionally, my request to fix the back pouch was completely ignored. I hate to take my Mercedes to a non-authorized service center, so I probably will be back. But this was certainly disappointing. At the very least, a phone call would have been nice to ask me more about the noise, rather than simply sending a text saying it was ready to be picked up. More
by PLALCOCER
Employees Worked With
Darrell Williams
January 25, 2016
Good service My service advisor (dave zupkosky) is Excellent! I had not major repairs in my car yet, but regular maintenance services are good and not to expensi My service advisor (dave zupkosky) is Excellent! I had not major repairs in my car yet, but regular maintenance services are good and not to expensive. More
by IMESA1
Employees Worked With
Dave Zupkosky
January 25, 2016
nail in back left tire Picked up a nail in tire and went to dealership for help. Got immediate service and was in and out in less than an hour all fixed. Love this dealershi Picked up a nail in tire and went to dealership for help. Got immediate service and was in and out in less than an hour all fixed. Love this dealership's caring concern for your safety and convenience of service. More
by ARB17211
Employees Worked With
Ellen Tackett
January 25, 2016
Great service Ellen! It's simple.... Ellen Tackett is the ONLY reason why we continue to use the service department at this location! Other wise, we would use WC Mercede It's simple.... Ellen Tackett is the ONLY reason why we continue to use the service department at this location! Other wise, we would use WC Mercedes which is close by. Great customer service makes a difference! More
by amegas
Employees Worked With
Ellen Tackett
January 25, 2016
Great service experience Darrell my service advisor is very helpful and has good customer relation personality. Darrell show great concern about my complains and went out of h Darrell my service advisor is very helpful and has good customer relation personality. Darrell show great concern about my complains and went out of his way to try to get it all taking care of. More
by wghattas
Employees Worked With
Darrell Williams
