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Mercedes-Benz of Tampa
Tampa, FL
3,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,439 reviews
January 25, 2016
I year service Easy to bring in car for service! Comfortable waiting area and great costumer service. Would definitely recommend to a friend. Makes service pleasa Easy to bring in car for service! Comfortable waiting area and great costumer service. Would definitely recommend to a friend. Makes service pleasant!!!! Appreciate it! More
by LAFITA
Verified CustomerEmployees Worked With
Ellen Tackett
January 25, 2016
Welcoming and inviting experience. Knowledgeable staff. This was my first ever experience with this dealership as well as these types of luxury cars. I felt welcomed at each visit. My sales rep. Bruno was v This was my first ever experience with this dealership as well as these types of luxury cars. I felt welcomed at each visit. My sales rep. Bruno was very knowledgeable and took the time to get to know my needs/wants for my next vehicle. From the many test drives, finance department to the concierge service on the day of my delivery was all exceptional. More
by sandyspreadbury
Employees Worked With
Chris in concierge service., Jared White, Bruno Santelli
January 25, 2016
Fast Friendly service Great service, very knowledgeable and courteous representatives, along with friendly atmosphere. We have always been explained service done to our Great service, very knowledgeable and courteous representatives, along with friendly atmosphere. We have always been explained service done to our car in a very concern manner and to our best interest. More
by PEARL810KNOX
Employees Worked With
Darrell Williams
January 25, 2016
Great experience. Great service experience. Comfortable and clean waiting area. Employees were pleasant and helpful from the time I drove in until I left. The car being Great service experience. Comfortable and clean waiting area. Employees were pleasant and helpful from the time I drove in until I left. The car being wash was a great extra. More
by BJKAZEM
Employees Worked With
Bobby King
January 25, 2016
Always Great Service Always a pleasant experience when visiting the service department. All of the service advisers are knowledgeable and helpful. They graciously provide Always a pleasant experience when visiting the service department. All of the service advisers are knowledgeable and helpful. They graciously provide a loaner car when repairs may take a long time. More
by OKBNBB
Employees Worked With
David Vaughan
January 25, 2016
service my experience is what you would expect from a 5-star dealer - everyone is accomidating and my service advisor (dave zupkosky) is excellent and knows w my experience is what you would expect from a 5-star dealer - everyone is accomidating and my service advisor (dave zupkosky) is excellent and knows what he's doing. More
by LANDERS7
Employees Worked With
Dave Zupkosky, George Martins
January 25, 2016
Great Service Service department was great. Took very good care of car and explained all things that were going to be done. Very friendly and answered all questio Service department was great. Took very good care of car and explained all things that were going to be done. Very friendly and answered all questions. More
by BHILL4U
Employees Worked With
Bobby King
January 25, 2016
Unprofessional Customer Service We had just purchased a Mercedes in December as a Christmas gift for our daughter and this was our first experience with Mercedes-Benz of Tampa servic We had just purchased a Mercedes in December as a Christmas gift for our daughter and this was our first experience with Mercedes-Benz of Tampa service department. When we arrived for our appointment, we were informed that our service adviser was assisting another customer and we were offered a complimentary drink from the café. At this time we were impressed. After receiving our drinks, we decided to look at the accessories. As we came around the corner, I noticed our adviser signal to another employee that he was leaving for lunch. I went to the customer service desk to ask for another adviser and was told that I had to find someone myself. As I walked down the aisle, everyone was on their phones, except for the gentleman at the end. When I explained my situation, he responded by telling me that he was not a service adviser. As I expressed my frustration, he agreed to find someone to assist us. As we walked back up the aisle, all of the advisers were still on their phones, until a gentleman at the end that was just returning to his desk agreed to assist us. Everything went smoothly after this. I was just surprised that our first adviser would leave us waiting while he went to lunch and I was even more shocked when I was told that I needed to find another adviser myself. Not what I expected from a Mercedes dealership. More
by NEWOWNER
Employees Worked With
Mike Nankovitch
January 25, 2016
Safety Recall and A Service Service was excellent. Car was repaired on time and all issues were taken care of. Dave was very polite and a pleasure to work with. Service was excellent. Car was repaired on time and all issues were taken care of. Dave was very polite and a pleasure to work with. More
by BKBORNICK
Employees Worked With
Dave Zupkosky
January 25, 2016
My service advisor Dustin The Tampa dealership is known through the .medical community for bad service. BUT.I have only receive SUPERIOR service from my advisor Dustin Rogers. The Tampa dealership is known through the .medical community for bad service. BUT.I have only receive SUPERIOR service from my advisor Dustin Rogers. Contacting him is easy..he works around my schedule ( I'm a busy physician who lives 15 miles away)., He is cordial..reliable....Hence i have recommended ypur dealerahip to all friends and colleagues. Please contact me w questions: drdastgir@yahoo.com. This review is over the top, but, I feel mercedes of Tampa needs to realize what an asset he is. More
by DRDASTGIR
Employees Worked With
Dustin Rogers
