Mercedes-Benz of Tampa

Great, informative service. When I arrived in the service tunnel I was greeted and told to go inside to see my service advisor. This was my first time here so when I walked in to When I arrived in the service tunnel I was greeted and told to go inside to see my service advisor. This was my first time here so when I walked in to the office I didn't know where to go and it seemed everyone was on the phone or helping someone. My ONLY negative about my experience here was that someone didn't say that they would be right with me. I stood there until I saw someone was free and introduced myself. From that point on it was a GREAT experience. Rick kept me informed and kept me updated about my repair. The lounge was very comfortable, they have a coffee bar and nice comfortable chairs. There was no hidden fee's and solid recommendations were made. More

Mercedes GLE400 Mercedes GLE 400 was taken ahead of schedule and finished ahead of expected time for completion. Service was completed perfectly and vehicle was retu Mercedes GLE 400 was taken ahead of schedule and finished ahead of expected time for completion. Service was completed perfectly and vehicle was returned washed and detailed. Cary spent time showing me the finer points of my dream car the Mercedes GTs which I hope to own one day. More

Service Department Excellent Service Representative and drivers! My Service Rep responded immediately to my request and made sure that all of my service needs were take Excellent Service Representative and drivers! My Service Rep responded immediately to my request and made sure that all of my service needs were taken care of. Could not ask for more respectful or courteous drivers. More

FAST SERVICE DAVID VAUGHN PROVIDED ME SERVICE IN THE HIGHEST POSSIBLE WAYS. HE IS A NO NONSENSE PERSON WITH THE HIGHEST STANDARDS. NO MATTER WHAT THE PROBLEM MIGH DAVID VAUGHN PROVIDED ME SERVICE IN THE HIGHEST POSSIBLE WAYS. HE IS A NO NONSENSE PERSON WITH THE HIGHEST STANDARDS. NO MATTER WHAT THE PROBLEM MIGHT BE HE ALWAYS FINDS THE CORRECT ANSWER AND OR ACTION TO SOLVE THE PROBLEMS. IN SALES I WOULD RATE MARK GRAY AS THE BEST ALL AROUND SALES PERSON. HE'S A TEN IN ALL SALES AREA'S. WOULD NEVER ASK FOR OR LOOK FOR ANOTHER SALES PERSON.. More

Service Great service on a Sunday. Bobby King helped me with new tires after a slashing incident in Beach Park early Sunday morning. Could have made the whole Great service on a Sunday. Bobby King helped me with new tires after a slashing incident in Beach Park early Sunday morning. Could have made the whole mess any easier. It was a pleasure working with him More

Above and Beyond as Usual Very attentive service, from beverages while you wait, to optimizing the use of your time, to making sure every detail is taken care of. It is a very Very attentive service, from beverages while you wait, to optimizing the use of your time, to making sure every detail is taken care of. It is a very friendly staff. If for no other reason, they make you feel like a valued customer. Not my first Mercedes, but first one from this dealership. Always took my car there for service based on the convenience and customer service. Very satisfied with the process. More

Fantastic Service Chris Simmons quickly and competently repaired my 2008 e320 Bluetec. I arrived with a laundry list of maintenance and repair items, all of which addr Chris Simmons quickly and competently repaired my 2008 e320 Bluetec. I arrived with a laundry list of maintenance and repair items, all of which addressed and resolved Thanks, Mike More