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Mercedes-Benz of Tampa
Tampa, FL
3,440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 20, 2016
Tampa Benz is how buying a car should be. It came to me gradually - I had just done something I never thought I'd do. How did this happen. My adviser Dave Dobin was not selling he was a gui It came to me gradually - I had just done something I never thought I'd do. How did this happen. My adviser Dave Dobin was not selling he was a guide through an experience. Could buying a car be fun - you are joining a club. I joined a club where the members and the professionals all want your experience to work for you. And, having that as an expectation is encouraged. The car & the purchasing process fit you. Not the other way. More
by DENNISZEREGA
Verified CustomerEmployees Worked With
Lea who taught me the vehicle systems has the gift. She knows when you know. And, has wonderful interpersonal skills., Jerry Cardine, Lea Beckley, David Dobin, David Vaughan
January 20, 2016
Rick Greene is phenomenal Rick Greene always takes great care of me and my vehicle. I appreciate his superior customer service. He consistently goes above and beyond what is ex Rick Greene always takes great care of me and my vehicle. I appreciate his superior customer service. He consistently goes above and beyond what is expected of him. I believe a promotion/raise is necessary. If Rick were not at MBOT I most likely would seek service elsewhere. More
by kndylkr
Employees Worked With
Rick Greene
January 20, 2016
Praise for a Job Well Done by Dan Polen I recently took my 350E Cabriolet in for repairs on a defective headlamp. My service representative, Dan Polen, did a great job What makes for a gr I recently took my 350E Cabriolet in for repairs on a defective headlamp. My service representative, Dan Polen, did a great job What makes for a great job? 1. Dan was responsive to my requests, in a timely and professional manner. 2. Dan recognizes that time is important to the Mercedes customer, and was diligent in getting me in and out quickly and effectively. 3. I needed a loaner car for this servicing, and Dan had it all arranged when I arrived with a minimum of time an effort needed to get me in the loaner and on my way. 4. Dan called as soon as my car was ready, and processed me the moment I arrived back at the dealership. 5. Finally, Dan made sure a checklist was completed reflecting all the precautionary inspections that were performed on my car. " THAT is true Mercedes-level service! -Richard Blau Tampa, FL More
by rblau0
Employees Worked With
Dan Polen
January 20, 2016
Regular Service B, remote batery change and tires pressure Nice environment, fast service, friendly staff. Convenient waiting area. interesting for watching the service being implemented from the coffe bar. So Nice environment, fast service, friendly staff. Convenient waiting area. interesting for watching the service being implemented from the coffe bar. Some sandwiches in the bar would be really a good thing for the clients :) More
by BILIANA
Employees Worked With
Eric Gonzalez
January 20, 2016
A pleasant and easy going experience mike writes down all of my concerns with the vehicle and makes sure to get my best description of the issue on paper. calls midservice were quick as h mike writes down all of my concerns with the vehicle and makes sure to get my best description of the issue on paper. calls midservice were quick as he was in sync with the vehicles progress. Vehicle is always clean and ready for pickup. pickup never take more than 5-10 minutes of your time. More
by zaragoza02
Employees Worked With
Mike Nankovitch
January 20, 2016
Great Customer service Service dept showed patience toward my concerns and my Service Advisor Bobby King explained his recommendation and assuredly gave me options that woul Service dept showed patience toward my concerns and my Service Advisor Bobby King explained his recommendation and assuredly gave me options that would benefit my vehicle and me. Thanks for giving great customer satisfaction . Glad to be a part of the Mercedes Benz of Tampa Bay Family. Joleen and Angel Vargas More
by JOROK1010
Employees Worked With
Bobby King
January 20, 2016
prompt, efficient service Prompt, efficient service. Loaner car for transportation while work was completed, Detailed. description of necessary work to be done and pricing gi Prompt, efficient service. Loaner car for transportation while work was completed, Detailed. description of necessary work to be done and pricing given. Car finished in timely manner, cleaned and in excellent condition. More
by faithfsd
Employees Worked With
David Vaughan
January 20, 2016
Check battery I came without an appointment and was taken care of my Dan Pollen very quickly and my problem was taken care of right away - they also washed my car I came without an appointment and was taken care of my Dan Pollen very quickly and my problem was taken care of right away - they also washed my car which was amazing.. More
by DILIPKANJI
Employees Worked With
Dan Polen
January 20, 2016
B5 service As always, they know what to do, how to do it and so it right. This was was my B5 service schedule for my 2012 MB E350. All scheduled services have de As always, they know what to do, how to do it and so it right. This was was my B5 service schedule for my 2012 MB E350. All scheduled services have den performed by MB of Tampa and they keep my car (4 years old) running like new. Trust your MB dealer to keep your car running in tip top shape. Highly recommended dealer at MB of Tampa. More
by oxcroft
Employees Worked With
Jaleel Khan
January 20, 2016
Manny did it again! This is the third time that I had an excellent experience purchasing a vehicle from Manny. I appreciate him for putting me at ease and taking care of This is the third time that I had an excellent experience purchasing a vehicle from Manny. I appreciate him for putting me at ease and taking care of every detail. Trust and loyalty go hand in hand.....Thank You Manny! Sincerely, Cheryl Edens More
by cedens
Employees Worked With
Manny Mptias, Thomas Franki, Angelo Panico
