Mercedes-Benz of Tampa

Service is good but loaner car never large enough I love the dealer and the people we work with on a regular basis. The only complaint I have is that they sell vehicles that seat more than 5 but loane I love the dealer and the people we work with on a regular basis. The only complaint I have is that they sell vehicles that seat more than 5 but loaners are never large enough. I could have the GLE with 3rd row or the Sprinter which seats 12 and we always get a 5 seater. We have 7 people in our family, 5 kids and two adults so its very inconvenient to take the car in for service if they need to keep over night or multiple days as the loaner car cant bring us all home or to and from places etc. So bottom line, love the dealer and the cars/sales/service but Mercedes as a whole needs to offer those with larger than 5 seaters the option to have a larger vehicle while their car if in for extended service. More

Tire Replacement at Mercedes Benz of Tampa Mercedes Benz of Tampa...and particularly my Service Advisor Ellen Tackett have provided excellent service for me for the last 15 years. Ellen walked Mercedes Benz of Tampa...and particularly my Service Advisor Ellen Tackett have provided excellent service for me for the last 15 years. Ellen walked me through the roadside service process for a flat tire and then was able to get me in for service the next morning for the replacement. The process was seamless as usual. More

Pre-Owned Purchase - Good Experience I would just like to say, my experience in the process and purchase was quite favorable. From the moment my wife and I arrived at the dealership, Gar I would just like to say, my experience in the process and purchase was quite favorable. From the moment my wife and I arrived at the dealership, Gary Green, was polite and not overbearing. He was polite and very professional. He showed us multiple styles and reviewed every feature a particular car had and offered. Once the decision was made, the paperwork process was very efficient, though a bit slow, took 2 hours to complete. This was due to high foot traffic, but once I was in the billing office, the process didn't take more than 30 minutes. My overall experience was very positive, and I would recommend Gary and Mercedes of Tampa to my friends. Thanks, Erik More

Ellen Tackett is the best! I have been a Mercedes-Benz of Tampa service customer since 2007. Ellen Tackett has been my service adviser for the last 7 years. I can honestly say I have been a Mercedes-Benz of Tampa service customer since 2007. Ellen Tackett has been my service adviser for the last 7 years. I can honestly say she is the best adviser I have had in all my years of being a car owner across numerous brands. I keep buying Mercedes because of the stellar service I receive at MOTB. I recommend this dealership highly! Mike V. Tampa More

Maintenance Service B Mike N was very professional and efficient. Made getting service on my car hassle free. I will request him again next time I come in. Mike N was very professional and efficient. Made getting service on my car hassle free. I will request him again next time I come in. More

Schedule E maintance on my CLS 550 I contacted Mike to set up the service on my CLS 550. When I arrived he was ready for me. He took the car in and advised me of the specifics of the s I contacted Mike to set up the service on my CLS 550. When I arrived he was ready for me. He took the car in and advised me of the specifics of the schedule E service. Mike called with the service departments findings to include cost. Mike again called when the work was complete. I found the car to have been cleaned and was in great condition following the service. I have requested Mike to handle car going forward. More

Professional Service Had an issue surface on my ABS and ARS and it was identied and corrected quickly. They worked with my warranty (extended) provider and provided a qui Had an issue surface on my ABS and ARS and it was identied and corrected quickly. They worked with my warranty (extended) provider and provided a quick solution. More