Mercedes-Benz of Tampa

Service Reflection My service advisor, Mike Nankovitch, was quite helpful and made sure that my concerns were addressed and resolved. He stepped up when the advisor with My service advisor, Mike Nankovitch, was quite helpful and made sure that my concerns were addressed and resolved. He stepped up when the advisor with whom I scheduled the service, Ellen Tackett, was not available and did not have the appointment in the system. I sincerely appreciate his willingness to assist me and keep me informed on the status of my service. The service was completed to my satisfaction. More

Well done I have been receiving offers, emails and phone calls from Mercedes as my Crown lease was coming to an end in January 2016. I responded to every one w I have been receiving offers, emails and phone calls from Mercedes as my Crown lease was coming to an end in January 2016. I responded to every one with questions, then I wouldn't receive any response to my questions. After the 10th exchange in 10 months where Anthony Diamond from Crown just "went blank" and did not respond, I brought my car in to MB of Tampa Bay on Dale Mabry for service and told them about the problems I was having. Within minutes, we were touring the lot and discussing how to move out of the lease most comfortable. The F&I person did not pressure use. There is still some issue with two hours waiting for car prep and paperwork that would be done without us in the offie, (it took 3 hours at Crown in 2012), but for those of us who do not want to spend the day at the Dealer, it was much better than prior experiences getting a new car or service. More

Finally found the perfect '15 GLK I had been looking for what seemed like an impossible car to find...and was on the verge of settling for something I didn't want...until Shedrick Payn I had been looking for what seemed like an impossible car to find...and was on the verge of settling for something I didn't want...until Shedrick Payne found the absolute perfect vehicle for me. It literally had the 6 things I wanted in my next MB (crazy that was so hard to find!). Shedrick, Jerry, and the rest of the MB-Tampa team that helped me were all really great. I would definitely travel from Orlando to Tampa to purchase another vehicle from them. Thanks! More

service B Bobby King provided excellent customer service, He was very proficient in explained everything to me. I would defiantly use him again as my service Bobby King provided excellent customer service, He was very proficient in explained everything to me. I would defiantly use him again as my service advisor. More

CPO purchase James Berger assisted us in finding a great SL550 and was aggressive on trade Also helpful on out of state trans. Thanks to Jonathan too James Berger assisted us in finding a great SL550 and was aggressive on trade Also helpful on out of state trans. Thanks to Jonathan too More

Mercedes Benz of Tampa Always excellent service from arrival to departure at this dealership! Employees go beyond the expected to deliver personal, professional and perfect Always excellent service from arrival to departure at this dealership! Employees go beyond the expected to deliver personal, professional and perfect service. I would never go elsewhere to maintain my vehicle. More

Great experience We were helped from the minute we dropped the car off to the time we picked up. Work was as promised and pick up was on time. Bob was a pleasure to de We were helped from the minute we dropped the car off to the time we picked up. Work was as promised and pick up was on time. Bob was a pleasure to deal with. More

My first Mercedes, won't be my last! This was my first experience with Mercedes. I worked with Tobias, who is extremely knowledgeable with Mercedes. Tobias is patient, informative, frie This was my first experience with Mercedes. I worked with Tobias, who is extremely knowledgeable with Mercedes. Tobias is patient, informative, friendly and went above and beyond to help me find the right car for me. I purchased a 2016 GLC 300. I feel great about my purchase and each person we spoke with was kind and helpful. I will be referring my family and friends to Mercedes Benz of Tampa! More

outstanding employees and dealership Jonathan and Bruno were both very helpful to me when buying a Smart Car. They were professional yet personable. I was very impressed with the deal Jonathan and Bruno were both very helpful to me when buying a Smart Car. They were professional yet personable. I was very impressed with the dealership itself with it's cleanliness and amenities. I highly recommend this dealership. More

First service / maint First service. The car wash was horrible. I have a better wash from a $3 car wash. I do appreciate the loaner provided during my wait, but the fees fo First service. The car wash was horrible. I have a better wash from a $3 car wash. I do appreciate the loaner provided during my wait, but the fees for supplies , tax , all the extra seem outrages. also charging for battery on keys seems ridiculous after only 6 months of leasing a 2015 vehicle. More