Mercedes-Benz of Tampa

Excellent Wonderful experience , friendly and efficient customer service . Jordan was nice , funny and helpful . I wish there was more room for bargaining . Ov Wonderful experience , friendly and efficient customer service . Jordan was nice , funny and helpful . I wish there was more room for bargaining . Overall . I look to have my next care from your dealership More

Great and Quick My service advisor, Dan Polen, has always been professional and very helpful. I can always depend on him to get me in and out in a reasonable time per My service advisor, Dan Polen, has always been professional and very helpful. I can always depend on him to get me in and out in a reasonable time period. I have never had to bring back my two Mercedes because they were not serviced correctly. More

The Best Mercedes Dealership Frank Vazquez made the car buying experience easy and quick. It was a pleasure to work with him and everyone else. My fiancé and I don't live in Tampa Frank Vazquez made the car buying experience easy and quick. It was a pleasure to work with him and everyone else. My fiancé and I don't live in Tampa, so Frank and Jerry in finance even stayed late after closing to wrap up the paperwork. It was an overall wonderful experience and it also helps that the dealership is absolutely beautiful and pristine. Will come back for the next Benz and will surely recommend to others! The experience and customer service is well worth the travel wherever you're coming from. More

Convertible Shopping My husband and I came to the dealership because they had a CPO E350 Cabriolet that we were interested in. The salesman, Robert, was knowledgeable, hel My husband and I came to the dealership because they had a CPO E350 Cabriolet that we were interested in. The salesman, Robert, was knowledgeable, helpful but not pushy. The experience was extremely pleasant. More

Lack of communication The service center called late the 2nd day to say my car was ready, I got there and before I pulled away I could see the issue was not fixed. I had to The service center called late the 2nd day to say my car was ready, I got there and before I pulled away I could see the issue was not fixed. I had to call for any updates. Was told 4 different things about what was fixed. I asked to speak with the store manager on Monday, never received a call. After I called back Wednesday I finally spoke with him. He said I would be called back the next day. The following Tuesday I had to call before we spoke. More

Great professional Service Great thoughtful professional service, top management interaction when needed with welfare of the customer at focus. Sales staff were very courteous a Great thoughtful professional service, top management interaction when needed with welfare of the customer at focus. Sales staff were very courteous and professional. Finance staff were accommodating and knowledgable. Will buy my next MB from this dealership for sure. More

Time for a new Mercedes The sales department at Mercedes Benz of Tampa was so responsive and accommodating to Emilio and me from the moment we met them, through and beyond th The sales department at Mercedes Benz of Tampa was so responsive and accommodating to Emilio and me from the moment we met them, through and beyond the sale. Gary Green, our salesman located the car that we wanted while it was still on the ship and he brought it into Tampa just in time for a wonderful Christmas present. After purchase, Rick Acosta patiently put the instrument panel through it's paces and Jared White linked us with the added items that we needed. Yes, I would recommend this dealership! Now, my grandson will get my 2002 E320 that is running perfectly, every bit as peppy as on day-one. MB of Tampa had serviced that car since we bought it in 2002 and it has thousands of miles left in it! More

Great service providers for auxiliary battery malfunction When I dropped off my car, the attendants were welcoming, friendly, prompt, and professional. I did not know what to do, so I just went inside and st When I dropped off my car, the attendants were welcoming, friendly, prompt, and professional. I did not know what to do, so I just went inside and stood there for a few minutes. Noticing that I was just standing there, Susan greeted me and helped me until Mike was available. They were both excellent, friendly, knowledgeable, and helpful. I really appreciate that Mike always texts or calls me with an update, always keeps to his estimates re time, and is just...great! More

Wonderful experience Drove up from Sarasota and had a wonderful friendly experience buying our new vehicle. Special thanks to Jonathan Welty, Zack Kelley and Chris Coopr Drove up from Sarasota and had a wonderful friendly experience buying our new vehicle. Special thanks to Jonathan Welty, Zack Kelley and Chris Cooprider. Thanks More

Mercedes of Tampa Bay Rocks.! Special thanks to Mark Sheets, Bob Murray and Angela! Service and sales was so good on the 2015 S550, that we ended up trading my beloved Jag for t Special thanks to Mark Sheets, Bob Murray and Angela! Service and sales was so good on the 2015 S550, that we ended up trading my beloved Jag for the 2016 E400 as well. And further, we told our friends and they got two Mercedes as well! Next step, Maybach! PS Bob, I think MB of Tampa Bay should support our efforts with the American Heart Assn Ball on April 30th. =) More