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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,442 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,442 reviews

December 22, 2015

PARTS DEPT. I order glass from Tom Pappas on a regular basis and can say I have never had an issue with anything going wrong. He is very knowledgeable, efficient More

by jmh0303
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Pappas
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Tom is knowledgeable, efficient, and friendly. Please let us know in the future what we can do to assist you further. Bob Murray, General Manager

December 22, 2015

Outstanding staff I recently bought a GL 450 and my salesman Mark Sheets went over and beyond to make my car buying experience a great one. Also the service departmen More

by jmsheffler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared White, Jaleel Khan, Dan Polen, Mark Sheets
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mark went above and beyond to make your car purchasing process a great experience. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

December 22, 2015

We Look Forwards to Our Service Visits! A Real Class Act!!! We drive all the way from Winter Haven for our service visits, and we love MB of Tampa! From the moment we arrive at the "valet parking" feel, we are More

by BANANASHACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez, Bob Net
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that my team is friendly and that your wife loves our customer service lounge's amenities. We appreciate your business and if you need anything in the future, please make sure to let us know. Bob Murray, General Manager

December 22, 2015

Mercedez of Tampa It seems like I always have an issue at this location and the staffing is rude. I called them to see how much a service A oil change for E350 would be More

by JENSY87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Greene
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to bring your experience to our attention. It is our expectation that every customer has a great experience with us. I am sorry to hear that was not the case during your visit to our service department. I also apologize for any miscommunication you experienced. I would like to discuss your situation with you in further detail, if you could please contact me directly at your earliest convenience. Bob Murray, General Manager, 813-580-5251

December 22, 2015

Our Service Advisor, David Zupkosky, was outstanding! David Zupkosky, our Service Advisor, was outstanding! He took care of everything so that this was a great experience for us. We have been servicing o More

by Vicki's Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that David was outstanding and provides great assistance and service. We appreciate your recommendation of our dealership. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

December 22, 2015

Excellent Wonderful service. Excellent staff. Great atmosphere. I enjoy coming to the dealership. Susan Cardozo earns a rating of 10 out of 10. I really enj More

by Bcamareno
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Susan and the rest of the team provide wonderful service. Thank you for your business! Bob Murray, General Manager

December 22, 2015

they wear great in sales, finances, service, and manerger Very informative and worked with me gave me a great deal I am very happy with my beautiful car cla250 2016i will recomend this dealership More

by gmejia11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
frank vasquez, James Berger, Jerry Cardine, Frank Vazquez
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that my team was informative. Enjoy your CLA 250 2016i and please do not hesitate to contact us if we can be of any further automotive assistance. Bob Murray, General Manager

December 22, 2015

Efficient, professional, courteous As above, best overall experience yet. Efficient, professional, courteous. I had a busy schedule and the timeliness of service was fantastic. Keep up More

by qpmendoza
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Willing
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that my team provided the best overall experience. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

December 22, 2015

Great Service MB Tampa has always done a great job with superior service. Dan has always delivered on what he promised. I am loyal to the MB brand. More

by SSCHOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Polen
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Dan delivers on his promises. If there is anything we can do for you in the future, please let us know. Bob Murray, General Manager

December 22, 2015

Great Service Experience Very attentive and knowledgeable service advisor, and the service was done efficiently, everything that was expected was attended to, it was delivered More

by CARLTONNM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Polen
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that my team was attentive and knowledgeable. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

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