Mercedes-Benz of Tampa

Awesome Finance Dept and Dealership Mr. Adil (Adam) Zidouhia is the most professional and knowledgeable finance director I have had the pleasure working with. My wife and I have purchas Mr. Adil (Adam) Zidouhia is the most professional and knowledgeable finance director I have had the pleasure working with. My wife and I have purchased many cars including Mercedes Benz vehicles over the years but Adam closes the deal effectively, professionally, and leaves us with high confidence that the purchase and financing is flawless. From a personal level, his high integrity and standards reflect on his professional work ethic. Bob Stafford More

Exceeded expectations This was my first experience with Mercedes. I have been a BMW owner for 10+ years, the x5 and more recent the 645. Although my mind was set on the CLS This was my first experience with Mercedes. I have been a BMW owner for 10+ years, the x5 and more recent the 645. Although my mind was set on the CLS model i was a bit undecided on which version (400, 500, 550). Gary Green approached and inquired about my needs and was able to answer all my questions even with more detail that i had envisioned. A bit discouraged to learn that the car i wanted was not available for test drive and/or can take 1 month to arrive. We did test drive the AMG and immediately fell in love. The key to my whole experience, is nothing felt pushy or intimidating. We got down to business and the staff was very accommodating. Ron Wordon (General sales manager) came over to introduce himself and make sure my needs were being met. Buying a car is a long draining experience that takes hours but they made sure it went as smooth as can be, from beginning to end. I can not leave Adil Zidouhia who was extremely helpful with the financing. He gave us full disclosure and structured our lease terms to give us the best fit. He indeed went above and beyond what was expected. This will be a long-term relationship with Mercedes or Tampa after this experience. Great team work from beginning to the time i set foot in my new vehicle. CBS More

It's was a very pleasant experience I had never own a Mercedes before, I love my car cause of the great service I received today. I was treated with respect t and was given all the info I had never own a Mercedes before, I love my car cause of the great service I received today. I was treated with respect t and was given all the info I needed without wasting my time. More

Great Team! I'm on my fourth car from Mercedes-Benz of Tampa. Tom Fallon gave me great lease terms, Adrian Sanderson did an excellent job working with me through I'm on my fourth car from Mercedes-Benz of Tampa. Tom Fallon gave me great lease terms, Adrian Sanderson did an excellent job working with me through the sale, and Adil Zidouhia in Finance Services was very clear and helpful walking me through the leasing and payment criteria. Truly a great team at MBOT!! Andy Thiele More

A Successful Salesman I looked online at the inventories of C300s at several dealerships. Mercedes-Benz of Tampa was the easiest to use and had more inventory to choose fro I looked online at the inventories of C300s at several dealerships. Mercedes-Benz of Tampa was the easiest to use and had more inventory to choose from. I made a phone call and spoke with Shredrick Payne. For two days we texted back and forth building the C300 I wanted. Shedrick was great to work with. He was patient, professional, knowledgeable and a good sense of humor. Once we agreed upon the car and approximate price I drove from Daytona Beach to Tampa, Fl. The car was ready for my inspection and to drive immediately upon my arrival. Buying a new car was not a new experience for me. But buying a new Mercedes-Benz was a new experience. Shedrick was so knowledgeable it made the experience more enjoyable. Within 15 minutes into the test drive I knew I was going to love being a Mercedes-Benz owner. Thanks to Shredrick, Bobby King, Matt De Costa and manager Brett Tatum. And the person with all the answers on the push button electronics, Jaded Batten. Thank you Mercedes-Benz of Tampa. More

Rick is Awesome I have brought in my 2013 ML 350 for service before and have gotten less than optimum service from the other team members at this dealer. Rick was am I have brought in my 2013 ML 350 for service before and have gotten less than optimum service from the other team members at this dealer. Rick was amazing!!! I called and asked if I could bring in the car during my lunch break and he was more than accomodating. Expecting to get a ride in their courtesy van (because none of the other service folks ever went out of their way to get me a loaner and I've been without one several times), Rick exceeded my expectations by offering me a clean and gassed up loaner so I could return to work. He called to let me know how the B1 maintenance was going and advised that I needed an alignment. He got both completed by the end of the day and even gave me a 20% off coupon/discount towards the repair. What a breath of fresh air! I don't have time to waste at MBOT and I have never gotten this level of service before Rick-in fact, I was looking to move away from MBOT and do business with another dealer as I hated their service department's lack of courtesy and service in the past (even after providing them with feedback)--I will only deal with Rick from now on. More

Awesome Experience- Professional Staff My husband and I were absolutely pleased with our decision. Besides the quality vehicle, the staff was very professional, abreast and knowledgable of My husband and I were absolutely pleased with our decision. Besides the quality vehicle, the staff was very professional, abreast and knowledgable of the product, and willing to go above and beyond. From the sales personnel to Mr. Adil we could not have asked for a better purchase experience. Mr. Adil is quite a manager that took pride in understanding what we were trying to accomplish and ensured we left satisfied customers in the end. We will definitely be back for future purchases because of your team. Thank you very much for setting youselves apart from the competition! More

Exceptional Customer Service We found our vehicle online, reached out to the dealership and pretty much made our decision upon meeting Adrian and discussing the parameters of the We found our vehicle online, reached out to the dealership and pretty much made our decision upon meeting Adrian and discussing the parameters of the potential purchase. Everything that followed undoubtedly solidified our decision to make the purchase. Very pleased with the buy and service, and will definitely be recommending family and friends to Adrian and MBT. More

Above and beyond My son took me to this dealership in Tampa to look at Mercedes as I was in the market for a new leased car. Although I was just examining potential c My son took me to this dealership in Tampa to look at Mercedes as I was in the market for a new leased car. Although I was just examining potential cars, the salesman was extremely helpful. The dealership is gorgeous. After returning home (200 miles away) the salesman, Nas Hajjar, followed up with me and when I indicated I was interested in a C300 he offered to have the car delivered to me and have the paperwork done online. This was in addition to a significant price reduction. Sadly I decided against the car not because of the dealership or the salesman but because of the unique gear shift mechanism. However I would recommend both the dealer and Mr. Hajjar to anyone considering a vehicle. More

Service I had Dustin as my service consultant for my A service visit. Everything went very smooth, no problems and he got me out of there when promised. I had Dustin as my service consultant for my A service visit. Everything went very smooth, no problems and he got me out of there when promised. More